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Arca Aparthotel & Spa

3.0 star property

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Photo gallery for Arca Aparthotel & Spa

Sauna, aromatherapy, hot stone massages, deep-tissue massages
Indoor pool, pool loungers
Front of property – evening/night
Deluxe suite with Matterhorn view | Living area | Flat-screen TV
Deluxe suite with Matterhorn view | Living area | Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Laundry

Explore the area

Map
Spissstrasse 42, Zermatt, Wallis, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪18 min walk‬
  • Sunnegga Ski Resort
    ‪18 min drive‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Double room with Matterhorn view

Double room with Matterhorn view | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double room with Matterhorn view

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Family Apartment

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe suite with Matterhorn view

Deluxe suite with Matterhorn view | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe suite with Matterhorn view

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for 2- Bedroom Apartment

2- Bedroom Apartment | Hypo-allergenic bedding, in-room safe, desk, soundproofing

2- Bedroom Apartment

  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Interior entrance

Naco Aparthotel by Arca Spa

  • Pool
  • Breakfast included
  • Kitchen
  • Free WiFi
4.9 out of 5, Exceptional, (110)
The price is CHF 350
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Naco Aparthotel by Arca Spa

About this property

Arca Aparthotel & Spa

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Along with a full-service spa, this smoke-free hotel has an indoor pool and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, spa services and dry cleaning.
Arca Aparthotel & Spa offers 26 accommodations with espresso makers and a safe. Rooms open to balconies or patios. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
The free breakfast at Arca Aparthotel & Spa gets good marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with hot stone massages or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a steam room and bicycles to rent
  • Steps from Zermatt-Matterhorn Ski Paradise and 3 minutes on foot from Tour Monte Rosa
Arca Aparthotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Arca Aparthotel & Spa.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Languages

Czech, English, French, German, Italian, Portuguese, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt

Arca Aparthotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 125 out of 164 reviews
Rating 8 - Good. 38 out of 164 reviews
Rating 6 - Okay. 1 out of 164 reviews
Rating 4 - Poor. 0 out of 164 reviews
Rating 2 - Terrible. 0 out of 164 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Admir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being walkable to the train station and all areas of Zermatt. Staff was amazing, both front desk and dining. Room was comfortable and well appointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fabulous and we will stay here again. Amazing spa and new chrome pool! Used every night. Breakfast was fabulous and included!!! I cannot give enough stars, as this was one of our favorite places ever to stay. And very affordable!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of Matterhorn
The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무좋았다. 뷰도좋고,스파와수영을 할수있어서 좋았다 기차역도 가깝고 모든게 Very Good
Stayed 2 nights in Sep 2024

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mayong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Joel, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay-close to the train station and bus stop. Coop is right down the street. Unit had small kitchen for meal prep. Nice breakfast and very good staff that helped us with alot of directions! Would recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Constantin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 4 nights in Aug 2024

10/10 Excellent

Apoorva

Stayed 2 nights in Jul 2024

10/10 Excellent

David, Commack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Zermatt train station. Friendly staff. Convenient checkin and checkout times. Nice breakfast! Washer/dryer in basement but only 1 unit each. Would be nice to have more than one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! Most beautiful area in Switzerland! Hotel was clean, good breakfast, convenient to train. Loved the balcony.
Stayed 2 nights in Jul 2024

10/10 Excellent

Winnie W.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this gem. It was a very nice surprise to find a mint condition and good size salt water pool, spa and sauna. The property is very clean, good breakfast, and all the staff was very helpful, especially with the recent flood and damages that cut off all access to Zermatt. We will stay there again if we return to the area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sri Saravani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient walk from the train station, plus close to everything. Staff friendly and helpful. Good breakfast. Would stay again
Stayed 2 nights in May 2024

10/10 Excellent

Shauna, Wstmnstr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was of a good size! Nice balcony. Having a refrigerator and microwave were a nice touch. Staff was friendly. Easy walk to and from the station. Breakfast was great! Overall, a wonderful stay and highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sueng il

Stayed 2 nights in May 2024

8/10 Good

Suharno

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location to shops and restaurants.
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We had a terrible travel problem which caused us to be two days late. The property worked with us to resell the room for one night and stays an extra night on the other end.
Stayed 4 nights in Feb 2024

10/10 Excellent

Chunli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations in many aspects. Location is very convenient: 3 minutes walk from the train station and there is a Denner grocery right in front of the hotel. Breakfast selection and qualify are very good. Full spa: what a great way to relax in the massage pool after a whole day of skiing. Bed and shower are nice. In room mini kitchen and refrig is another plus. I would definitely come back and have already recommended the hotel to multiple friends planning to visit Zermatt.
Stayed 5 nights in Feb 2024

10/10 Excellent

Stefan, Ft. Lauderdale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large like suites, ours even had two bathrooms. The best part was the underground pool and sauna facilities, including jets and bubbles and an underwater lounge chair for multiple people. Good location in town, breakfast was good but could have used a little variety on some days.
Stayed 5 nights in Jan 2024

10/10 Excellent

Dariusz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away. The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn. The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us. The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza! We hope to be back soon!
Stayed 7 nights in Jan 2024