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Park Hotel Zug

4.0 star property

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Photo gallery for Park Hotel Zug

Terrace/patio
Indoor pool
Premium bedding, minibar, in-room safe, desk
Reception
100-cm LED TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Industriestrasse 14, Zug, ZG, 6302
  • Metalli Shopping Centre
    ‪1 min walk‬
  • Zug Old Town
    ‪10 min walk‬
  • Bossard Arena
    ‪16 min walk‬
  • Zürich (ZRH)
    ‪59 min drive‬

Room options

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, desk

Superior Suite

  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, desk

Superior Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About this property

Park Hotel Zug

Pet-friendly hotel connected to a shopping centre in Zug with a full-service spa
This hotel features a full-service spa, an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Park Hotel Zug offers 109 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 100-cm LED televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
With your stay at Park Hotel Zug, you're connected to a shopping centre and just a quick walk from Metalli Shopping Centre. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes tennis courts, a gym and a sauna
  • Steps from Metalli Shopping Centre and 8 minutes on foot from Alpine Panorama Path
  • Pets welcome for a fee
Park Hotel Zug offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. A fitness centre, a terrace, and ski storage are also featured at the business-friendly Park Hotel Zug. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Zug hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Park Hotel Zug has a restaurant on site.

Languages

English, French, German, Hungarian, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (CHF 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Fishing
  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Mini golf
  • Sauna
  • Ski storage
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 100-cm LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Parkhotel Zug Hotel Zug
Parkhotel Zug
Park Hotel Zug Zug
Park Hotel Zug Hotel
Park Hotel Zug Hotel Zug

Park Hotel Zug Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 48 reviews
Rating 8 - Good. 12 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 5 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maravillas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was awesome. The staff was helpful and very kind, so close to the old town. Highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Heitor

Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel in a superb location where you can walk to countless restaurants, there is an open air street-covered shopping centre right across the street… the old town is a short walk away and of course you can walk down to Lake Zug and enjoy the sunset views. Highly recommended.
Stayed 7 nights in Jul 2024

8/10 Good

Mr w h m

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Subramanian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 4 nights in Jun 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and excellent location
Excellent hotel and very clean. I would return
Stayed 1 night in Feb 2024

10/10 Excellent

M.

Stayed 4 nights in Nov 2023

4/10 Poor

Marcus

Stayed 1 night in Jul 2023

4/10 Poor

Karolina

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arranged a taxi through the hotel from Zug to Zurich. They told us it would cost 150-180. We ended up paying 255. We needed some laundry done so we gave some things to them on Friday afternoon - they forgot to give it back and tell us there is no laundry on weekends. We could have arranged different laundry service if we had known. We would have also arranged 2 ubers for the price of 160 instead of paying 255. The staff is uninformed and not entirely friendly. There is no room service either. I would stay in a different hotel next time. The bathrooms look like hospital bathrooms. Unwelcoming place.
Stayed 3 nights in Mar 2023

2/10 Terrible

Nicholas

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
I had VERY bad experience with food poising from their restaurant...NOT good...
Stayed 1 night in Jan 2023

10/10 Excellent

Tamsin

Stayed 4 nights in Sep 2022

10/10 Excellent

andrew

Stayed 2 nights in Sep 2022

10/10 Excellent

Wei Cheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast selection was pretty decent albeit it was the same everyday for the whole week. Room was spacious and clean.
Stayed 5 nights in Jul 2022

10/10 Excellent

Fredrik

Stayed 1 night in Jun 2022

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietly situated but good positioned for local transport and shopping. Very clean good service friendly staff. Highly recommend this business hotel.
Stayed 7 nights in May 2022

6/10 Okay

Roger

Stayed 2 nights in Mar 2022

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I really don’t get it. This hotel is old, smells like cigarettes, has dirty hallway carpet, no fitness equipment from the last two centuries. It was generally on the level of a hostel in my experience.
Stayed 1 night in Oct 2021

10/10 Excellent

Fabrizio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No additional comments, stop asking for it
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioner fan was unable to be disabled so the room was very uncomfortable. They offered to downgrade rooms, but with no price reduction. Finally we had to change at 2am. Then in the morning they called to ask about cleaning - quite rude to do before checkout. They did not offer any discounts, I had to. Finally I was given 35 chf off which was useless when the room was close to 400 chf. A staff member also walked in without knocking and waiting for my okay. I am shocked no other offers were given seeing as I paid a lot for a ver uncomfortable room. They even said to me they’d hope I’d come again. Why?
Stayed 1 night in Jun 2021

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Galen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2021

8/10 Good

Michael, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard 4 star hotel.
I enjoyed my stay at Park Hotel. Did not get to sample restaurant as it was closed for Sunday. Breakfast next day was excellent though. No Aircond.on a 32C day was a bit strange as well especially when I was told that to get Air Cond. you have to pay more(I booked on line) ?...but in any case there were no more premium rooms? Woukd go back again if necessary.

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
You pay for what you get so Parkhotel is not cheap. This having been said it is a genuinely first class hotel. Rooms are clean and luxurious in an efficient way. Wifi perfect. Breakfast all options available. Great location for central Zug. Covered secure parking is good.

10/10 Excellent

Richard, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel close to the centre of Zug
We had a fantastic stay at the ParkHotel in Zug - a superb junior suite room, very friendly & helpful staff, and the luxury of a heated indoor pool & sauna. Our five year old daughter was well looked after and treated like a princess by the hotel employees. Breakfast was included over the weekend and a truly outstanding buffet to cover all tastes, with cooked eggs & bacon, fresh croissants, a wide selection of meats & traditional Swiss fare - all the way to mini donuts and cakes. The hotel is a 5mn walk from the old town of Zug where you can enjoy reastaurants and the lakeshore - we didn't try the hotel's own restaurant but they had live piano music creating a very nice ambience. At night it is totally quiet, we kept our room windows open as we like to allow the fresh air to come through, but there was not a car nor airplane to be heard, nor loud revellers, which is a rare luxury these days! Overall very highly recommended and we'd love to stay again.