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2 Nov 2022 by Monica M
Dear Sajad,We are delighted to see that your recent stay with us has been an enjoyable one and our team has been able to meet your expectations.We thank you for your valuable feedback and look forward to having the opportunity to welcome you back in the near future.Kind regards,
1 May 2019 by MaKoller
Dear Guest, thank you very much for your feedback which I'll be discussing with our provider for cleaning services. I am sure that they can do much better in the future. Best regards, Markus Koller
1 Apr 2019 by MaKoller
Dear Guest, thank you so much for your wonderful rating. Best regards, Markus Koller
9 Apr 2018 by MaKoller
Dear Guest, thank you very much for choosing to stay with us and taking your time to rate and review your impressions. Best regards, Markus Koller
29 Aug 2017 by EskoR
Grüezi mohamed kamal, Thanks for your feedback. Prices in Switzerland and especially Zurich are pretty high compared to the rest Europe. Best regards, Esko
10 Jul 2024 by Monica Moya Amengual, Responsable réception
Cher Monsieur,Nous sommes ravis que vous ayez trouvé notre service à la hauteur de vos attentes et que vous ayez apprécié les commodités de votre chambre.Néanmoins, nous sommes désolés que votre séjour n'ait pas entièrement répondu à vos attentes. Nous comprenons l'importance d'un repos paisible et nous regrettons que les fermetures de portes aient perturbé votre sommeil. Nous sommes également attristés d'apprendre que nos standards de confort n'ont pas été à la hauteur concernant les lits, et que l'état de propreté de votre chambre n'était pas conforme à nos exigences de qualité. Nos équipes sont pleinement engagées à offrir un environnement accueillant et nous prenons vos commentaires très au sérieux afin d'améliorer ces aspects.Enfin, nous sommes heureux que vous ayez reconnu les efforts de notre personnel qui s'efforce chaque jour de fournir un service irréprochable. Nous espérons que vous garderez un bon souvenir des interactions avec notre équipe.Bien à vous,Monica Moya Amengual, Responsable réception
1 Apr 2024 by Monica Moya Amengual, Front office Manager
Sehr geehrte Dame,vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten.Wir bedauern es sehr, dass die Sauberkeit Ihres Zimmers nicht Ihren Vorstellungen entsprach. Schade, dass Sie sich nicht direkt bei unserer Rezeption gemeldet haben, gern hätten wir sofort eine zufriedenstellende Lösung für Sie gefundenWir würden uns sehr freuen, Sie auch in Zukunft wieder bei uns als Gast begrüssen zu dürfen! Mit besten Grüssen,Monica Moya Amengual, Front office Manager
2 Jan 2024 by Monica Moya Amengual, Front office Manager
Sehr geehrter Herr,vielen Dank, das Sie sich die Zeit genommen haben, eine Bewertung über unser Hotel zu schreiben.Es freut uns sehr, dass Sie mit der Sauberkeit, dem Zustand des Hotels, dem Service und den Annehmlichkeiten in Ihrem Zimmer zufrieden waren. Unsere Mitarbeiter sind stets bemüht, einen hohen Standard zu halten und es ist schön zu hören, dass ihre Anstrengungen bemerkt werden. Wir hoffen, Sie hatten auch Gelegenheit, unsere hervorragenden Anbindungen an öffentliche Verkehrsmittel und unser Fitnesscenter zu nutzen.Hoffentlich hatten Sie noch eine schöne Heimreise und besuchen uns auch in der Zukunft wieder. Freundliche Grüsse,Monica Moya Amengual, Front office Manager
1 Feb 2024 by Monica Moya Amengual, Front office Manager
Sehr geehrter Gast,wir danken Ihnen herzlich für positive Bewertung Ihres Aufenthalts in unserem Hotel!Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir würden uns sehr freuen, Sie auch in Zukunft wieder bei uns als Gast begrüssen zu dürfen! Mit besten Grüssen,Monica Moya Amengual, Front office Manager
14 Nov 2023 by Monica Moya Amengual, Front office Manager
Cher Grégory,Nous sommes navrés que votre séjour dans notre hôtel n'ait pas totalement répondu à vos attentes. La satisfaction de nos hôtes est au centre de nos préoccupations et nous aimerions en savoir plus. N’hésitez pas à revenir vers nous.Nous espérons néanmoins vous revoir chez nous pour un séjour 100% réussi.Cordialement,Monica Moya Amengual, Front office Manager
The property is closed between 16 April and 31 May.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 5274 square feet (490 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Novotel Zurich Airport Messe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Opfikon hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)
Novotel Zurich Airport Messe offers 255 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 26-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Opfikon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
NOVOTELCAFE – This restaurant serves lunch and dinner.
RESTAURANT UND BAR CLOSED – On-site restaurant. Open daily.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
