The location was nice, clean and in a quiet neighborhood. The bed was very comfortable. Accessing downtown and the Lake was simple with nearby trams and walking. But when we checked in there was still damp laundry in the dryer. It wasn’t until we went to bed that we recognized there was no bedding on the bed and what was in the dryer needed to be dried and the bed made. The apartment had a wine refrigerator so we decided to buy a bottle of wine to enjoy when we returned to the apartment. But upon returning we discovered no wine opener. We contacted the host and they told us to buy an opener and they would reimburse us for the cost, or they would have one delivered. We asked them to deliver one. Unfortunately, they informed us they could not deliver until the next day, which was fine with us. The next day came and went with no wine opener delivered. So we found and neighbor and they kindly solved the problem for us.