"Had a splendid stay here."

"Very nice hotel took a little getting used to the elevators and the casino wasn’t kind to us but overall great stay"

"Large rooms"

"It is located in a good area"

"Check-in was thru kiosk that provided keys— excellent, no waiting. Room comfortable and staff helpful."

"Overnight stop as arrived late into Manchester and couldn’t face going home to a cold house. Perfect place to stay for that."

"The Sofia hotel staff were all very accommodating! Great location and had a very nice fitness center. Only complaint I would have is the hot water didn’t really get too hot, granted it is an old building. But other the water temperature, I had a very good experience during my stay."

"Spacious room and moderately comfortable bed. Casino still allows smoking so it does smell like cigarettes going in/out but it didn't smell in the room"

"Hard to tell what it was going to be like based on reviews. Overall, we were pleased at out booking. We had some issues with the sign that goes on the door to not be bothered and housekeeping to stay out. It was on when we left but the room was cleaned and the sign put back om the inside of the room. ..."

"The ability of the staff to reassign me a new room because the first one was not adequate due to other guests"