"Beautiful property and the manager, Jose, went above and beyond to fix an issue we had!"

"We love this resort."

"The staff were cordial and helpful. The entrance was confusing. They need a bigger or brighter sign for directing traffic."

"Heaven on earth & wonderful staff & mineral hot springs. Meditative and a great respite from crazy life!"

"The hotel has all the facilities you would imagine. The rooms are so spacious, brilliant view of the beach and sea. Vast selection of food. Staff so friendly and helpful."

"Peaceful quiet and inviting away from busy town"

"Amazing stay at Maya. Our 2nd stay at the Maya in last 2 years, Resort is beautiful ,staff amazing,rooms lagoon access incredible,our 10 year old son loved the pool access room. The resort is a full 5 stars in regards to simply everything, the resort is smaller than the other 5 star resorts in sanur,but ..."

"Used the hotel’s airport pick up service, absolutely brilliant! When we arrived the check in was seamless, very professional and informative. The staff were all fantastic. The food was excellent, the only complaint I could think of. Being picky, the cocktails tasted nice. But very weak…"

"This hotel is rustic but charming. Tulum is very expensive to stay and to dine. But the Maya hotel offers some of the most affordable dining options within the property. It’s not very close to the more busy area of Tulum and that’s what I wanted. However, taxis are a rip off, so if you don’t have ..."

"All I will say is come here and have your own experience (SOLO). It’s healing."