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Iberostar Ciudad Blanca Alcudia Apartamentos

3.5 star property

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January 2025

Photo gallery for Iberostar Ciudad Blanca Alcudia Apartamentos

Property grounds
On the beach, sun-loungers, beach umbrellas, beach bar
Aerial view
Lobby sitting area
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
Juan Carlos I, 43, Alcudia, Balearic Islands, 07408
  • Alcúdia Beach
    4 min walk
  • Platja dels Francesos
    9 min walk
  • Hidropark
    14 min walk
  • Palma de Mallorca (PMI)
    48 min drive

Room options

About this property

Iberostar Ciudad Blanca Alcudia Apartamentos

Beachfront hotel with relaxing spa services
At Iberostar Ciudad Blanca Alcudia Apartamentos, hit the beach, dine on-site at Bell Viure or enjoy a drink at one of the hotel's 2 bars/lounges.
Iberostar Ciudad Blanca Alcudia Apartamentos offers 51 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 3.5-star hotel has kitchenettes with fridges. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Satellite televisions are provided. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Iberostar Ciudad Blanca Alcudia Apartamentos, you're just a quick walk from Alcúdia Beach. Features include 3 restaurants, 2 bars and an outdoor pool.
  • Free WiFi
  • The 3 restaurants, beach bar and poolside bar offer choices for drinking and dining
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Just a 4-minute walk from Alcúdia Beach and 7 minutes by car from Playa de Muro
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Iberostar Ciudad Blanca Alcudia Apartamentos such as an outdoor pool, a children's pool and a fitness centre.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have WiFi for a fee. This beach hotel also offers a garden and a terrace.

This 3.5-star Alcúdia hotel is smoke free.

Bell Viure – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free offsite parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Bell Viure
  • Medusa

Family friendly

  • Babysitting
  • Children's pool
  • Free cot
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Ciudad Blanca Alcudia
Iberostar Ciudad Blanca Alcudia Apartamentos
Iberostar Ciudad Blanca Apartamentos
Iberostar Ciudad Blanca Alcudia Apartamentos Aparthotel
Iberostar Ciudad Blanca Apartamentos Aparthotel Alcudia
Iberostar Ciudad Blanca Alcudia Apartamentos Hotel
Iberostar Ciudad Blanca Alcudia Apartamentos Alcudia
Iberostar Ciudad Blanca Alcudia Apartamentos Hotel Alcudia

Iberostar Ciudad Blanca Alcudia Apartamentos Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 167 reviews" "
Rating 8 - Good. 80 out of 167 reviews" "
Rating 6 - Okay. 15 out of 167 reviews" "
Rating 4 - Poor. 6 out of 167 reviews" "
Rating 2 - Terrible. 1 out of 167 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Very clean. Rooms need updating.
Stayed 12 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was excellent, facilities were great and the staff were amazing
Stayed 10 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, sincere staff and evening entertainment good fun. Delicious food that was good value for money
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jun 2019

10/10 Excellent

Ivor, yeovil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
A great hotel on the beach with excellent kids pool and club will defo be back again
Stayed 7 nights in Oct 2018

10/10 Excellent

Anthony

Fantastic hotel
Great place, we stayed in apartment and were half board. Food was good with plenty to choose from. Hotel is right on the beach with shops, bars and restaurants just outside the hotel. There are 3 pools - one quiet, one for kids and main pool with entertainment, so take your pick! Maid service every day, they even wash up for you! HB and had bottles of water in room every day. Hotel is great for couples and families. This is our 3rd time at this hotel and we would definitely go back again!
Stayed 4 nights in Sep 2018

8/10 Good

Dave, Hampshire, UK

Liked: Cleanliness, staff & service
Great hotel but rooms need updating.
A great hotel for families, with great facilities, good entertainment and the best food I've had in an All Inclusive hotel. Also great location right on one of the best beaches in Europe and staff are very friendly. The only issue with the Hotel is that the rooms are very dated. Furniture belongs in the 90s and kitchen area has limited facilities. Rooms are a great size though. If you stay ensure you visit the Epcot Bar down the road, with very friendly staff and good value.
Stayed 10 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great - the hotel was fantastic. Rooms clean and very spacious. Food was amazing. This was our first family holiday with the kids and I am so glad we went here. Highly recommend!
Stayed 10 nights in Aug 2018

8/10 Good

George, Toronto, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The best feature is the location on the beach, and the beach is excellent - fine white sand, clear water with almost no waves (being in a gulf). The staff was friendly and helpful, but the information provided was not always complete - e.g. I purchased the dinner package but nobody mentioned that it does NOT include the self-serve drinks in the buffet area, so I ended up in a very unpleasant situation with the waiting staff... had to buy a separate dinner drinks package... Also, the description on the site is not quite accurate - the so-called beach bar, chairs and umbrellas are inside the resort property, not really on the beach. If you want to be on the sand that's a public beach, and 2 chairs and an umbrella will cost you 13 euros per day (we preferred to buy 2 umbrellas for 10 euros each and give them away to a family with children when we left). Also, "snorkeling nearby" means that the place to book a snorkeling trip is nearby - the shallow, sandy waters are not enticing for marine life, nothing to see underwater in walking distance. The entertainment was OK, nothing to write home about but not bad either.
Stayed 8 nights in Aug 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel, close to the beach
A fantastic hotel. Excellent onsite staff and entertainment for children and adults. Swimming pools suited us down to the ground and with the beach right outside the hotel it couldn't be better placed. Alcudia is a great resort well suited to families. We had breakfast included which was lovely and upgraded to ll inclusive for 2 days at the end which gave us drinks, lunch and dinner which were also really good. We ate out most nights and there is a really good choice of restaurants nearby. Hoping to return next year.
Stayed 11 nights in Jul 2018

8/10 Good

alex, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team make the stay
The team that have been there for years are a real credit to the hotel . Paulino and Isabel in the restaurant remember everything about us each year we stay and that includes our beverage and food preferences - what a way to make someone feel special . The hotel is perfectly located for the beach and has everything you can need for a family holiday . Always a favourite with us ! Thanks Iberostar
Stayed 14 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
rooms were basic but large and very clean, staff was super friendly and nice. breakfast buffet was amazing. great location right on the beach, beach was great for kids.
Stayed 7 nights in Jul 2018

10/10 Excellent

Olimkhon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018

6/10 Okay

Alvin, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice apartment with poor kitchen facilities
One saucepan, no kettle, grill, microwave, even draining board. Clearly not meant for any real cooking. Noise from corridor kept us awake. Very friendly place good for families. Near the beach. Staff very pleasant.
Stayed 3 nights in May 2018

8/10 Good

Tony, Iberostar Ciudad Blanca, Alcudia, Majorca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Room was tired, but spacious, clean and comfortable. The staff couldn't have worked harder. The breakfast and dinner buffet was the best I've ever had in Spain. Very fresh, very imaginative and the quality and variety was more than you could ever wish for. The swimming pools were perfect for both young children and adults alike. I would definitely return to an Iberostar hotel in the hope that it would be as good as this one which surely sets the company standard.
Stayed 10 nights in Aug 2017

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff were amazing
Stayed 14 nights in Aug 2017

8/10 Good

katy, yeovil, somerset

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Close to beach
We chose this hotel primarily for its location by the beach. It's a 30 second walk from the outer boundary of the hotel grounds, so ideal if you want to spend a lot of time there. The hotel pools were great, the only downsides being that the hotel doesn't enforce their own rule about not reserving sunbeds (so even by 8.30/9 when coming down to sit by the pool, there are very few available sunbeds) and that there is no outside supervision of the children's pool, meaning that when groups of older children decide to mess around on the slides and push the younger children out of the way, it's very hard to intervene as you don't necessarily speak the same language as the children in question. The food in the beach restaurant was lovely, we only tried it in the evenings though so can't vouch for the daytime menu. We booked a standard room/apartment, which had two beds in the bedroom and two sofa beds in the living room. We put the children in the bedroom so we could use the rest of the apartment once they were in bed but be warned, the sofa beds are VERY uncomfortable and we certainly couldn't have slept on them for a second week. Apartment was very clean and daily housekeeping was great, having had a villa for previous holidays with only a single clean. The staff were all very friendly but the reception was very busy all the time, with a constant stream of check-in/check-out which was frustrating if you were trying to do something simple like hire towels for the pool.
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2017

8/10 Good

sue, northants, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel did not enforce their own policy of not allowing guests to place beach towels on the sunbeds - people were getting up at stupid o clock to 'reserve' a sun bed and unfortunately I had to start doing that too otherwise myself and my elderly mother would never have got one! It was ridiculous! People were reserving sunbeds and then disappearing for most of the day without ever sitting on them! Extremely frustrating and having to get up at 7am every morning to play the game was not how I wanted to spend my holiday! The food was lovely but the dining area was soooo busy and frantic - extremely noisy. The staff did not help as they were dashing about and shouting over the heads of guests. I understand that it was a busy time but I always felt pressured either to eat quickly in order to get a sunbed or get a chair for the evening's entertainment. But the hotel is in a superb location - we have been before but at a quieter time and the staff, when you have a problem, are eager to get it resolved.
Stayed 7 nights in May 2017

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Very pleased with our choice. We stayed on a room only basis in one of the apartments. The room with kitchenette was spacious but fairly basic. The pool area was spacious and clean with plenty of sun loungers. The location is perfect. 30 second walk to the beach, supermarkets everywhere and it's only a 15-20 walk into the main town centre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Excellent location but in need of update
The hotel is facing the white sands of Alcudia beach and this is the most important thing for me. The apartment is spacious and the staff was friendly and helpful. The pool area was very pleasant, but the sea just in front beats it.

10/10 Excellent

alex, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel with a great location
Having just returned from Cuidad Blanca, the hotel has been updated since our last visit three years ago and the facilities overall are great . The most impressive part for my family was that certain members of the team - Paulino who has worked there 22 years ,remembered us from three years ago and remembered our beverage preferences . I find that exceptionally impressive considering the amount of people he comes across each day and he helped make my mothers birthday very memorable. The staff really make this hotel. Thank you Paulino for a great stay.

8/10 Good

Mith, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the kids, a walk away to the beach
We stayed here for 4 nights and didn't want to leave. The hotel had great facilities for children throughout the day. The boys loved the kids pool areas and slides and the beach which was a 5 minute walk away through the resort. The food was fab throughout the day. There are lots of places to eat outside the hotel if you ever needed more choice. A great place to eat paella just next to spar. The rooms were ok but make sure you request a ground floor or pay the little extra for the upgrade it really makes the difference with pushchairs. Thanks Toni for looking after us on arrival!. Overall, if you want a great family holiday catering for kids then I would recommend this hotel.