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Viva Sunrise

4.0 star property

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Photo gallery for Viva Sunrise

Outdoor pool
In-room safe, desk, free WiFi, bed sheets
Lobby
In-room safe, desk, free WiFi, bed sheets
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Avinguda De Mexic, S/N, Alcúdia, IB, 07410
  • Alcúdia Beach
    ‪8 min walk‬
  • Hidropark
    ‪13 min walk‬
  • Alcúdia Port
    ‪4 min drive‬
  • Palma de Mallorca (PMI)
    ‪48 min drive‬

Room options

View all photos for Studio

View from room

Studio

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms (4 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Apartment, 2 Bedrooms (4 Adults + 1 Child)

  • Resort view
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Apartment

LCD TV

Apartment

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Apartment, 2 Bedrooms (4 Adults + 2 Children)

  • Resort view
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (5 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Apartment, 2 Bedrooms (5 Adults + 1 Child)

  • Resort view
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Royal Apartment, Terrace (First Floor, 3 Adults + 1 Child)

Terrace/patio

Royal Apartment, Terrace (First Floor, 3 Adults + 1 Child)

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment (3 Adults + 1 Child)

LCD TV

Apartment (3 Adults + 1 Child)

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Apartment, Terrace (First Floor)

Terrace/patio

Royal Apartment, Terrace (First Floor)

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment (2 Adults + 2 Children)

LCD TV

Apartment (2 Adults + 2 Children)

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Apartment, Terrace (First Floor, 2 Adults + 2 Children)

Terrace/patio

Royal Apartment, Terrace (First Floor, 2 Adults + 2 Children)

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Apartment, Terrace (First Floor, 2 Adults + 1 Child)

Terrace/patio

Royal Apartment, Terrace (First Floor, 2 Adults + 1 Child)

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • Resort view
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Apartment (2 Adults + 1 Child)

LCD TV

Apartment (2 Adults + 1 Child)

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Exterior

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  • Hot tub
  • Kitchen
  • Parking included
4.6 out of 5, Wonderful, (273)
The price is CHF 78
for 1 room
includes taxes & fees
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About this property

Viva Sunrise

Family-friendly hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Limited housekeeping is available.
Viva Sunrise offers 254 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Accommodation at this 4-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Alcúdia hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Viva Sunrise, you're just a quick walk from Alcúdia Beach. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and basketball
  • 8 minutes by foot from Alcúdia Beach and a 4-minute drive from Alcúdia Port
Some rates at Viva Sunrise are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Viva Sunrise offers its guests a kids' pool, an outdoor pool, a waterslide, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, a children's club, and multilingual staff are also featured at the family-friendly Viva Sunrise.

This 4-star Alcúdia hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Restaurant Buffet Caprice – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
El Patio – This restaurant serves lunch and light fare.

All-inclusive details

All-inclusive room rates at Viva Sunrise are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Patio
  • La Palapa
  • Lounge Bar Babalu
  • Restaurant Buffet Caprice

Things to do

  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Mountain biking
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • Volleyball
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 4.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 4.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property is professionally cleaned
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number HA/2749

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Sunrise Viva
Viva Sunrise
Viva Sunrise Alcudia
Viva Sunrise Aparthotel
Viva Sunrise Aparthotel Alcudia
Viva Sunrise Hotel Port d`Alcudia
Viva Sunrise Majorca, Spain
Viva Sunrise Puerto Alcudia
Viva Sunrise Hotel
Viva Sunrise Alcúdia
Viva Sunrise Hotel Alcúdia

Viva Sunrise Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 256 reviews
Rating 8 - Good. 105 out of 256 reviews
Rating 6 - Okay. 23 out of 256 reviews
Rating 4 - Poor. 5 out of 256 reviews
Rating 2 - Terrible. 2 out of 256 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great hotel, good location within walking distance of the port, old town etc. Didnt use any of the amenities, but would definitely return.
Stayed 4 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Oct 2019

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place
Attractive hotel looks and smells spotlessly clean Friendly and accommodating staff Great kids activities, kids disco and evening entertainment - the movie quiz and african acrobatics show were such great fun! Good range of food and cocktails on all inclusive with themed buffets in evening and al a carte for lunch. Breakfast lovely 10 min walk from gorgeous beach
Stayed 9 nights in Oct 2019

8/10 Good

Ling, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They had good service. Upgraded us because of circumstance. Would recommend.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel room was ok, have been in better 4 stars. Wouldn’t class this as that
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, the hotel was very clean, well organised, and very conveniently located, only 10mins from the beach, 20mins from the port, and a nice walk to the old town. The evening entertainment was varied and enjoyed by all every night.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property has a a large swimming pool and an inflatable pool. Plus other kids pools. The room were large clean and comfortable. We had the ability to prepare and eat food in our room but the catering on site is excellent having sampled their breakfast buffet on the first day.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and pool
We loved our stay. Close to the beach, and such a fun pool for kids there.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was varied and plentiful and the staff very friendly. The rooms were thoroughly cleaned every day. We will been returning here again in the future
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff all very attentive and seemed very happy. Al a carte lunch was good and plenty of choice. Buffet got a bit repetitive but that’s standard with all inclusive. Rooms spacious and beds comfortable. Showers powerful. Would have liked a bath for the kids. Overall lovely stay. Didn’t really venture out but beach was nice.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great family holiday at the Viva Sunrise. Exceptional service, friendly staff and comfortable accommodation. Excellent facilities and entertainment for all the family. Will look to return in the future.
Stayed 10 nights in Aug 2019

10/10 Excellent

PETERRHODES, Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. The private terrace was fantastic and being able to jump in the private jacuzzi was amazing as very hot and really helped. Air conditioning very effective. Front of house team were really welcoming and topped off a great stay.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
The whole thing was not impressive at all , all inclusive was 3 meals ,had better and as for the food the same the whole week we were there and not very appetising at all
Stayed 7 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Amenities
Stayed 7 nights in Jun 2019

10/10 Excellent

Darren, Northwich

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was very clean and the amenities and activities on offer for kids were amazing! My 7 year old son had the best time ever. Close proximity to the main road but far enough away to be quiet and relaxed. Would recommend to anyone with kids, a fantastic hotel, I will definitely be returning next year.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good views near the canals. Friendly staff.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bike friendly hotel
Great experience at this bike friendly hotel. I had a studio, which was bigger than I expected, with nice bathroom + kitchen area. Staff very helpful. All cool taking bike into room, plus there is a bike workshop with tools.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean. Also modern. Perfect for families of younger children.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, spotless clean all round, fantastic breakfast. We did have children but there was alot activities for kids and adults too .We liked the location, had a very good experience overall and would recommend the hotel. General area outside facility need more maintenance and looking after i.e. broken footpaths and weeds.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Decent stay but better 4* elsewhere
Above average hotel but not quite 4* standard, except the food which was excellent. Hotel rating overall 3.5 out of 5.
Stayed 10 nights in Aug 2018