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Mercure Hotel Berlin City

4.0 star property

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Photo gallery for Mercure Hotel Berlin City

Lobby
Reception
Sports facility
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Invalidenstr. 38, Berlin, BE, 10115
  • Berlin Wall Memorial
    ‪8 min walk‬
  • Brandenburg Gate
    ‪4 min drive‬
  • Alexanderplatz
    ‪6 min drive‬
  • Berlin (BER-Brandenburg)
    ‪41 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Garden View

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed, Garden View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Mercure Hotel MOA Berlin

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is CHF 180
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Mercure Hotel MOA Berlin

About this property

Mercure Hotel Berlin City

Eco-certified hotel with 24-hour business centre and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Mercure Hotel Berlin City offers 246 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Mercure Hotel Berlin City's great location. During your stay, you're just a quick walk from Friedrichstrasse. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • 7 minutes by foot from Friedrichstrasse and a 4-minute drive from Brandenburg Gate
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Berlin City. Parking is available for a fee.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Mercure Hotel Berlin City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Polish, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 19 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 120493093

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 31 August.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Berlin City
Mercure Hotel Berlin City
Mercure Berlin
Mercure Berlin City Berlin
Mercure Hotel Berlin City Hotel
Mercure Hotel Berlin City Berlin
Mercure Hotel Berlin City Hotel Berlin

Mercure Hotel Berlin City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 380 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

David Edward, STONE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

6/10 Okay

Barry

Travelled with partner
Liked: Staff & service, property conditions & facilities
The breakfast was a gorgeous buffet and the hostess was so nice . Greeting everyone and always smiling !!!!
Stayed 4 nights in Dec 2024

6/10 Okay

TINA

Business traveller
Disliked: Staff & service, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Bertwald

Travelled with partner
Liked: Cleanliness, amenities
We arrived at 12 .30 which was our problem. We went out and came back at 2.10 and was told the room was not ready. We waited till 2.45 and was told the room was ready after we asked Not much cooperation from the check in staff
Stayed 1 night in Dec 2024

6/10 Okay

Laval Edgar

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed here before and decided to book again but was disappointed second time round. The quality of the food was a let down and noticed some stains on the curtains.
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modern rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Very helpful desk staff, very clean, good public transport links Could use new towels and the desk was a bit close to the bed clipped myself Nice room though
Stayed 1 night in Oct 2024

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Excellent breakfast. Room facilities OK although a small fridge would have been extremely useful. Had to pay premium price for the room due to Berlin marathon.
Stayed 4 nights in Sep 2024

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I give this 4-star hotel four stars :)
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for Berlin marathon - staff friendly and helpful
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20 minute walk to the central train station
Stayed 3 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is like most Mercure hotels, nothing more nothing less. Staff were helpful and room was clean.
Stayed 4 nights in Sep 2024

8/10 Good

Pedro, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected. Thank you
Stayed 5 nights in Sep 2024

4/10 Poor

Roy

Liked: Staff & service, room comfort
Disappointing
Very helpful staff keen to assist but some of reception staff were offhandish. Rooms very small, air conditioning didn’t work very well. Hotel is not located in a good part of town and we wouldn’t stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for any occasion you might have for visiting Berlin. Room very clean, staff very friendly and very helpful. I didn't have food but the lounge area is quite comfortable and the breakfast area is quite spacious. Central Station is 10min walk from Hotel. Underground is 2min walk. Visiting Berlin again I will definitely look to book this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

K

Stayed 4 nights in Aug 2024

8/10 Good

Richard Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, quiet, comfortable, good AC and in a convenient location near tram and u line stop.
Stayed 3 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and responsive to requests and enquiries. The location is very convenient and within close proximity of subway station and trams.
Stayed 4 nights in Aug 2024

10/10 Excellent

Idrissou, Ithaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamaree

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Jack, Dallas

Liked: Staff & service
Considering the “upscale” classification given this property, I would have to say that my stay was disappointing. The hotel supplied only 1 pillow for the bed and only 1 bath towel, and 1 hand towel. My room and the lobby were rather “spartan” and more like what I’ve seen in lower end motels like Super 8 or some Motel 6. The shower door is missing a silicon seal near a bottom corner and a lot of water leaks out onto the bathroom floor when showering. If this survey allows it, I’ll attach a photo so the hotel can pinpoint the shower door issue and make an easy repair for about a $20 and 10 minutes time to replace the seal. After a couple of days of the one pillow/one towel life (I kept thinking that housekeeping would add more), I did ask for an extra pillow and an extra towel and they provided them … but to me, those are the kinds of things that should already be in place and hotel guests shouldn’t have to ask for. The staff were nice and the nightly rate was reasonable. The location was fairly good, being in walking distance to public transportation, some eating places, and in the same block as the Natural History Museum (which I rate as the best Natural History Museum that I’ve ever been to … a must see if you stay in the area!) I would stay here again if I couldn’t find somewhere nicer at reasonable rates … just realize, at this Mercure, you are getting what you paid for but not much more (in my opinion.) I stayed at another Mercure in Budapest and it was much nicer.
Stayed 4 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed staying here. Staff were excellent, especially the bar staff who worked so hard! Breakfast was superb (though an option for decaf coffee would have been welcomed), with a fantastic range of choices. Looking forward to returning some time!
Stayed 4 nights in Aug 2024