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Novotel Suites Mall Avenue Dubai

3.0 star property

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Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Lobby lounge
Outdoor pool
Sports facility
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
2A Street, Dubai, 283825
  • Ski Dubai
    ‪6 min walk‬
  • Mall of the Emirates
    ‪7 min walk‬
  • Souk Madinat Jumeirah
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Double Bed

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Single Beds

  • 31.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Premium bedding, down duvets, minibar, in-room safe

Family Suite, Multiple Beds

  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

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About this property

Novotel Suites Mall Avenue Dubai

Family-friendly hotel with health club and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and 24-hour room service. Housekeeping is available on request.
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Suites Mall Avenue Dubai. During your stay, you're just a quick walk from Mall of the Emirates. Features include free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Deli Botique
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Within a 10-minute walk of Mall of the Emirates and Ski Dubai
  • Free beach shuttle service
Novotel Suites Mall Avenue Dubai offers its guests a kids' pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A library, a terrace, and multilingual staff are also featured at the family-friendly Novotel Suites Mall Avenue Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Deli Botique – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ezaz Bar – This bar specialises in international cuisine. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 70 for adults and from AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Novotel Suites Mall Avenue Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 419 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Stayed 5 nights in Dec 2024

8/10 Good

Abu Thahir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When check in was the smell bad as the toilet right next to the entrance door and no ventilation for the toilet. After that call in housekeeping to put for refresher. The room is spacious and big. The beds are comfortable. The area location near to alot good choice of food. 10mins walk to metros station. 10mins walk to mall of emirates.
Stayed 6 nights in Dec 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities
No issue had a very pleasant stay ..
Stayed 3 nights in Dec 2024

10/10 Excellent

YuMing, Nicholasville

Stayed 1 night in Nov 2024

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

6/10 Okay

Atul Kumar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Excellent location, decent food options, Staff and service needs to improve significantly. Especially the Reception staff is not helpful, to an extent rude and not guest friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rushal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff and clean rooms.
Stayed 6 nights in Nov 2024

2/10 Terrible

HAMAD, Muncie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: A Disappointment Masked as Hospitality Having visited this hotel a few times in the past, I decided to give it another chance this year, trusting in the saying, “Third time’s the charm.” But with this establishment, there will be no third, fourth, or fifth. Ever. My previous experiences here had been unimpressive, and while I can’t recall the specifics of my earlier reviews, I hoped against hope that time had brought about change. It hadn’t. Let’s start with the one undeniable advantage: the hotel’s location, nestled in the heart of Dubai’s meticulously planned urban landscape. But let’s be clear—this advantage owes nothing to the hotel itself. The credit belongs entirely to the visionary urban planning that has transformed Dubai into a global tourism hub. If this hotel enjoys even a shred of success, it is thanks to Dubai’s brilliance, not its own merits. Despite my reservations, I decided to book here again, clinging to the belief that proximity to success might somehow breed competence. Alas, this logic does not hold true for this hotel. Following a truly dismal experience at another hotel near Dubai Airport earlier in my trip, I thought this place might serve as a psychological balm. Instead, it proved to be just as dreadful—if not worse. Determined to give it every benefit of the doubt, I even returned midweek for a second stay, hoping that perhaps the chaos of the weekend had unfairly colored my impressions. The result? My initial instincts were vindicated. H
Stayed 1 night in Nov 2024

4/10 Poor

Isfandiyar

Travelled with family
Liked: Staff & service
Didn’t like
There was a smell in the room Breakfast was limited
Stayed 1 night in Nov 2024

10/10 Excellent

Thea-Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Nov 2024

2/10 Terrible

Ashraf, chino hills

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor experience with food and service. Room service is very poor and sloppy. Breakfast has very poor variety
Stayed 3 nights in Nov 2024

2/10 Terrible

Ashraf, chino hills

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel to my cousin and he had the worst experience in Dubai. Food is so bad. Room service is sloppy and they don’t even put the basics in the room like coffee, suger and tea. Breakfast is horrible. Never again
Stayed 9 nights in Nov 2024

8/10 Good

Geraldine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Novotel Hotel Suites Mall of the Emirates
A nice and comfortable hotel that was within walking distance from Mall of the Emirates and a hop on hop off bus stop. A tasty breakfast was included in my rate.
Stayed 4 nights in Oct 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money 👍
Stayed 1 night in Oct 2024

10/10 Excellent

Adetutu

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice relaxing stay here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ikhlaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
Stayed 4 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

amir

Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location
Stayed 7 nights in Sep 2024

10/10 Excellent

Alaa

Stayed 2 nights in Aug 2024

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Choice !!
Stayed 1 night in Sep 2024

10/10 Excellent

khawar

Stayed 11 nights in Aug 2024

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice ! Location is superb and accessible to all key places …. Staff is professional and courteous !! Overall great value for money !!
Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel !!
Stayed 1 night in Aug 2024