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4.8 out of 5

"Excellent stay staff were very helpful and professional " More

By a verified traveller on Mon 17 Oct 2022

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Junior Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms (Residence | Creek View)

Bed Count 3 King Beds Maximum Occupancy 9 Max

Royal Villa, Private Pool (Versace)

Bed Count 3 King Beds Maximum Occupancy 9 Max

Deluxe Room, Terrace, City View (Versace)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 3 Bedrooms, City View (Residence)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Grand Suite, Terrace, View (Creek View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Palazzo Versace Dubai. During your stay, you'll be close to Dubai Festival City Mall. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.

  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with aromatherapy, Ayurvedic treatments or Thai massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute drive from Dubai Festival City Mall and 5 minutes from Dubai Tennis Stadium
  • Airport, local-area and shopping centre shuttle service available for a fee

Palazzo Versace Dubai ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palazzo Versace Dubai

Everyone (3) Couples (1) Family (1)
5 out of 5
Excellent stay staff were very helpful and professional

Posted by on 17 Oct 2022

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Comment from Hotel Management

26 Oct 2022 by Mansour Memarian - Hotel Manager

Dear Julie,Thank you the great feedback. We really appreciate your comments which have been shared with our greater team. We look forward to welcoming you back again soon to Palazzo Versace Dubai.Kind regards,Mansour MemarianHotel Manager

5 out of 5

Posted by on 5 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Eli Rose Borinaga

Thank you for rating us on Expedia. We hope to welcome you back again soon.

5 out of 5
Superb hotel and rooms, location is still being developed but can’t fault much else.

Posted by on 15 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Charlotte

Thank you so much for taking the time to write a review about your experience with us. We look forward to welcoming you back again soon.

4 out of 5
Personal teilweise sehr freundlich und hilfsbereit aber teils auch distanziert und unfreundlich.

Posted by on 24 Apr 2019

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Comment from Hotel Management

3 May 2019 by Charlotte Moore

Vielen Dank für die Überprüfung des Palazzo Versace Dubai. Wir freuen uns sehr über Ihr Feedback.

5 out of 5
Super schöne grosses Zimmer. Tolle Aussicht auf den Creek. Sehr freundliche Mitarbeiter. Essen und Trinken zum Teil recht teuer, aber dafür sehr gute Qualität. Ganze Anlage Top. Wunderschönes Hotel.

Posted by on 9 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Charlotte

Vielen Dank, dass Sie sich die Zeit genommen haben, einen Bericht über Ihre Erfahrungen mit uns zu schreiben. Wir freuen uns, dass Sie Ihre Zeit so genossen haben und freuen uns, Sie in Zukunft wieder begrüßen zu dürfen.

About the Palazzo Versace Dubai

Location Jaddaf Waterfront, Dubai,

Property Features

As a guest of Palazzo Versace Dubai, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury Palazzo Versace Dubai. An area shuttle within 100 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

  • 1 building
  • 215 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 100 kilometres, and shopping centre shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Palazzo Versace Dubai offers 215 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, designer toiletries and bidets. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Pillowtop beds
  • Jetted
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Frette Italian linens
  • Separate bath and shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Palazzo Versace Dubai has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

A marina and a 24-hour health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Windsurfing nearby

Spa Services

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Palazzo Versace Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 300.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Palazzo Versace Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests have access to pool and beach facilities at Nikki Beach Resort & Spa Dubai (minimum spend amount required). Shuttle service to the location is provided.

This property has a main pool (open to all guests), an adults-only pool, and a family pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 200 for adults and from AED 100 for children
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palazzo Versace Dubai Hotel
  • Palazzo Versace Hotel
  • Palazzo Versace Dubai
  • Palazzo Versace Dubai Hotel
  • Palazzo Versace Dubai Dubai
  • Palazzo Versace Dubai Hotel Dubai

You should know

  • Pool access available from 8 AM to 8:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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