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Mercure Annemasse Porte de Genève

4.0 star property

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Photo gallery for Mercure Annemasse Porte de Genève

Exterior
Bar (on property)
Exterior
Bar (on property)
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Parking included
  • Room service
  • Laundry

Explore the area

Map
9 rue des jardins, Gaillard, Haute-Savoie, 74240
  • Private Hospital Country De Savoie - General Health Ramsay
    ‪9 min walk‬
  • Jet d'Eau Fountain
    ‪10 min drive‬
  • United Nations European Headquarters
    ‪17 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed (Fitness)

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Double Bed (Fitness)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Privilege, Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
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4.5 out of 5, Wonderful, (168)
The price is CHF 128
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includes taxes & fees
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About this property

Mercure Annemasse Porte de Genève

Eco-certified hotel with 24-hour front desk and outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Self parking is free. Other amenities include a snack bar/deli, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Mercure Annemasse Porte de Genève offers 79 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Annemasse Porte de Genève, you're just a quick walk from Private Hospital Country De Savoie - General Health Ramsay. Features include free self-parking, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Enjoy Regional cuisine at La Yourte, a brasserie with pool views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 1-minute drive from Private Hospital Country De Savoie - General Health Ramsay and 10 minutes from Jet d'Eau Fountain
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Mercure Annemasse Porte de Genève. Free self parking is available.

This 4-star Gaillard hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
La Yourte – Overlooking the pool, this brasserie specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 8.50 to 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Yourte

Things to do

  • Bicycle storage
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,938 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift (single-level property)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8.50 to 18.90 for adults and EUR 00.00 to 18.90 for children
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Annemasse Porte De Geneve Hotel Gaillard
Mercure Annemasse Porte Genève
Mercure Annemasse Porte Genève Gaillard
Mercure Annemasse Porte Genève Hotel
Mercure Annemasse Porte Genève Hotel Gaillard
Mercure Annemasse Porte Geneve
Mercure Annemasse Porte de Genève Hotel
Mercure Annemasse Porte de Genève Gaillard
Mercure Annemasse Porte de Genève Hotel Gaillard

Mercure Annemasse Porte de Genève Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 110 out of 351 reviews
Rating 8 - Good. 136 out of 351 reviews
Rating 6 - Okay. 60 out of 351 reviews
Rating 4 - Poor. 29 out of 351 reviews
Rating 2 - Terrible. 16 out of 351 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Benedikt

Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Carole

Liked: Cleanliness
Property felt very clean and well presented . Unfortunately the aircon wasn’t great and the room was quite warm
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, accommodating staff
Accommodating, friendly staff, provided great service in setting up the crib for our granddaughter. Had a great family meal in the hotel restaurant prepared by chef.
Stayed 1 night in Jun 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Nahid

Liked: Cleanliness, staff & service, property conditions & facilities
rate and view
Stayed 9 nights in Jun 2023

10/10 Excellent

Allan R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off motorway good place to stop before crossing Alps
Stayed 1 night in Apr 2023

10/10 Excellent

Leena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

tomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Suresh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business friendly - that’s about it
Stayed 1 night in Nov 2022

10/10 Excellent

SABRI

Stayed 2 nights in Sep 2022

6/10 Okay

Weimin

Travelled with family
Liked: Staff & service
Average value for this basic facility.
Stayed 1 night in Aug 2022

4/10 Poor

sameh

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Air conditioning is not working . Bathroom not cleaned well. No soap in bathroom
Stayed 1 night in Jul 2022

10/10 Excellent

CHRISTOPHE

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the staff so nice !!!
Stayed 2 nights in Apr 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, very good value
This is one of the most charming, welcoming hotels I’ve ever had the pleasure of staying in. The lobby has a large firepit that smells amazing when you walk in. There’s a brilliant restaurant on-site with delicious, affordable food that can even be ordered via room service. The receptionist was so kind and friendly, spoke excellent English and was very sweet to our dogs. The only potential downside I can think of is that it’s rather close to the highway, but we weren’t bothered by any noise. It was actually convenient since we were passing through on a road trip.
Stayed 1 night in Dec 2021

10/10 Excellent

Meltem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stuff, good location and clean
Stayed 1 night in Dec 2021

8/10 Good

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean and quiet
Good hotel, clean and quiet, recommend
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luke
Apart of loud party in the next room, and sleepless night, hotel is nice clean cozy and in good location
Stayed 1 night in Dec 2021

4/10 Poor

georges

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy hotel as there were no insulation Impossible to adjust the temperature and we slept at 25 degrees which too much Do not open the windows if not you will sleep on the motorway Except that the team is excellent and always at your service
Stayed 1 night in Oct 2021

10/10 Excellent

Antoine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Richelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a stopover
Excellent cleanliness in the room and common areas. Friendly staff. Good food for dinner (with Covid restrictions, you have to collect your food in the restaurant to bring back to your room). Bed was comfortable and room was very quiet.
Stayed 1 night in Feb 2021

4/10 Poor

Sam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020