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AC Hotel by Marriott Innsbruck

4.0 star property

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Photo gallery for AC Hotel by Marriott Innsbruck

Exterior
Reception
View from room
Lounge
Suite, 1 Bedroom, Non Smoking, Mountain View | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Salurner Strasse 15, Innsbruck, Tirol, 6020
  • Golden Roof
    ‪9 min walk‬
  • Innsbruck Old Town Christmas Market
    ‪9 min walk‬
  • Hofburg
    ‪9 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Mountain View

Suite, 1 Bedroom, Non Smoking, Mountain View | Living area | 37-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, Mountain View

  • Mountain view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Non Smoking, Mountain View

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Mountain View

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

AC Hotel by Marriott Innsbruck

Family-friendly ski hotel with casino
Pamper yourself in AC Hotel by Marriott Innsbruck's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes. Housekeeping is available on request.
AC Hotel by Marriott Innsbruck offers 187 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of AC Hotel by Marriott Innsbruck's walkable location. During your stay, you're just a quick walk from Maria Theresa Street. You'll find features such as free WiFi in public areas and a free ski shuttle, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Enjoy Mediterranean cuisine while dining at AC Kitchen
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Maria Theresa Street and Triumphal Arch
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a 24-hour fitness centre and a sauna. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar or try your luck at the on-site casino.

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee.

This Mediterranean Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
AC Kitchen – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 3 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Parking on site (EUR 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • 84 slot machines
  • Casino (1,076 square foot of space)
  • Full-service spa
  • Gaming table
  • Library
  • Sauna
  • Ski storage

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Fee for in-room wireless Internet: EUR 3.00 per day (rates may vary)
  • Self-parking fee: EUR 22.00 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Hotel Innsbruck
AC Hotel Marriott Innsbruck
Innsbruck Hilton
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hilton Innsbruck Hotel
AC Marriott Innsbruck
Ac By Marriott Innsbruck
AC Hotel by Marriott Innsbruck Hotel
AC Hotel by Marriott Innsbruck Innsbruck
AC Hotel by Marriott Innsbruck Hotel Innsbruck

AC Hotel by Marriott Innsbruck Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Skaiste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place to stay. Close to everything including public transport, shops, old town yet far away enough to be in the quiet of it. Room was great and bed super comfortable. Breakfast was a reasonable Buffett. Would recommend to anyone as would suit any traveller
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near the center. Large room good breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Philippe, Ann Arbor

Stayed 1 night in Feb 2025

10/10 Excellent

Bronwyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel well worth a stay.

Excellent staff, always ready to provide assistance when/if required and were extremely friendly. Highly recommend this property.
Stayed 6 nights in Jan 2025

4/10 Poor

Anat

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Dirty sheets, bad mattress
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all friendly and professional, the hotel was immaculate, and our stay was excellent overall.
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Helpful staff. And a wide selection for breakfast.
Stayed 4 nights in Jan 2025

10/10 Excellent

Taras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Varun

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
It was a great experience. We spent our anniversary there and the hotel staff upgraded our reservation to a deluxe room on the 14th floor. It was wonderful.
Stayed 3 nights in Jan 2025

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 3 nights in Dec 2024

8/10 Good

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in took longer than i would expect. Also, the large group in front of me were offer a check-in 2 hours earlier than normal, however for me, this was not offered.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean, comfortable and convenient to everything. Staff are very helpful. Thoroughly enjoyed my brief stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel right in the heart of Innsbruck! Just a 5min walk from the central train station and all the shopping you can handle. The Christmas market is also just a few minute walk as well as the Colorful Houses. The staff are all amazing and very helpful. There is a full bar and the brother/sister bartending team are super friendly. There is an observation deck on the top floor giving you Benavides of the city and mountains. Great photo opportunity!
Stayed 2 nights in Nov 2024

10/10 Excellent

santiago

Stayed 1 night in Jan 2025

8/10 Good

robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 1 night in Jan 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is under the hotel and adjacent casino. It could be easier to find. After we parked the signs were confusing and pointed at a door that did not open from the garage (later it was similarly awkward using that same door from in the hotel). We took the elevator out and went into the hotel from outside. Reception was friendly and easy in English. The room was the standard Marriott level. We went to a greek restaurant nearby for dinner that was good called AKROPOLIS. Breakfast buffet was good but they close it so abruptly it was awkward. If you arrive early it's not a problem, we arrived 10 mins before the end so it was ok but when the buffet time expired all the waiters took it away in the blink of an eye. Would be better if they did that maybe 10 mins after the published close time. They even turn off the coffee/espresso machine. I accidentally booked 1 of 2 nights on Expedia and realized immediately. Unsure if the glitch was me or the site. I messaged the property via Expedia and never received a response so we booked the next night in Salzburg which was probably better anyways.
Stayed 1 night in Dec 2024

8/10 Good

Louis

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Orival B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back
Stayed 1 night in Dec 2024

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay close to town centre. Great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Dmitriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly. Good location.
Stayed 1 night in Dec 2024

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked and paid for a room for three guests, so I would have expected towels, coffee cups etc to be provided for three. The service at breakfast was particularly friendly
Stayed 2 nights in Dec 2024

4/10 Poor

Haneta

Disliked: Staff & service, amenities, property conditions & facilities
Booked and paid in advance for king bed room only to be given twin beds. The hotel said I was fully booked. I paid in advance months before. Shouldn’t keep the room in the system if fully booked. Breakfast poor service. Very slow to top up the food tray that was finished. Overpriced for the service and quality of the service.
Stayed 2 nights in Dec 2024