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Best Western Mornington Hotel London Hyde Park

4.0 star property
VIP Access

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Photo gallery for Best Western Mornington Hotel London Hyde Park

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
Daily to-go breakfast (GBP 35 per person)
Bar (on property)
Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12 Lancaster Gate, London, England, W2 3LG
  • Hyde Park
    ‪5 min walk‬
  • Marble Arch
    ‪18 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 1 Queen Bed, Non Smoking

  • 15.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Thistle London Hyde Park Kensington Gardens

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (1013)
The price is CHF 173
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Thistle London Hyde Park Kensington Gardens

About this property

Best Western Mornington Hotel London Hyde Park

Victorian hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Best Western Mornington Hotel London Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Steps from Kensington Gardens and 5 minutes on foot from Hyde Park
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 258 square feet (24 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western Mornington Hotel London Hyde Park.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.
24-hour room service is available.

Languages

English, Estonian, French, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 35 per person
  • A bar/lounge

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (258 square foot of space)
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Hotel Mornington
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Best Western Mornington Hotel London
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Mornington Best Western
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BEST WESTERN Mornington Hotel London, England
Best Western Mornington Hotel Hyde Park
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Mornington London Hyde Park
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Best Western Mornington Hotel London Hyde Park London
Best Western Mornington Hotel London Hyde Park Hotel London

Best Western Mornington Hotel London Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1003 reviews
Rating 8 - Good. 342 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay on the edge of Hyde Park
Beautiful festive stat just before Christmas. Gorgeous hotel area with Christmas decorations. Room was clean and tidy with a lovely deep bath. Breakfast was exceptional and the staff really couldn't do enough for us.
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Mornington Hotel London Hyde Park
Absolutely brilliant hotel and service, great location.
Stayed 1 night in Dec 2024

6/10 Okay

Stacey

Liked: Staff & service
Disliked: Cleanliness
The hotel is in a nice area, easy to get around, and walkable to restaurants and bars. The reception and bar area are nice. The rooms need some attention. The chair in my room had visible stains all over, the pillow smelled like mildew, and the room was absolutely freezing. I didn't have a thermometer, but I am guessing high 50F/low 60F degrees. I called to ask them to fix it twice. The first time the woman told me she would fix the temp, but nothing happened. The second time the man told me there was no way to change the temp because it's central heating and brought me a space heater that was covered in dust with a broken wheel so it was not stable--pretty big fire risk.
Stayed 4 nights in Dec 2024

8/10 Good

Matt

Stayed 1 night in Oct 2024

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Really good welcome at the hotel and the location is excellent for Paddington and the underground. It was stated in the description, but the room was incredibly small and a little stuffy. Would certainly return to the area, but would need to have a better room if it was to be in this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, cozy hotel!
The Best Western Mornington Hotel near Hyde Park was fantastic! Abz and Romina are both such delights! The room was a tad cold but nothing that couldn't be fixed with a space heater. 10/10 would recommend staying here if you're in London for a short trip.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Staff accommodating
Stayed 2 nights in Dec 2024

8/10 Good

RONNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

charlotte

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ashraf

Small and nothing special about the room but it's location is very convenient
Stayed 1 night in Nov 2024

4/10 Poor

Victoria

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, the bed very comfortable & bathroom very clean although being next to the lift there was an extreme amount of noise outside the door crashing & banging from cleaning staff & guests, but on a positive note the breakfast was amazing & cooked to perfection with plenty of choice hot or cold.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The staff were exceptionally friendly and welcoming, making us feel right at home. The spa facilities were a real highlight—so relaxing and luxurious. The food was absolutely superb, with a high-end dining experience that exceeded expectations. The location was perfect, offering easy access to nearby attractions. Overall, it was a really nice experience, and I would definitely recommend it to anyone looking for a top-notch stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Good location & reasonable price
Stayed 1 night in Nov 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel that is excellent for transport options also across from the beautiful Kensington Gardens
Stayed 1 night in Nov 2024

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Nov 2024

10/10 Excellent

Rania

Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was perfectly clean, but for a 4 star hotel I was expecting slightly better to be honest. The biggest problem was the radiator - which was locked on 100% heat 100% of the time, which meant although the window was as open as it would go, the room temperature must have been over 30 degrees, which was quite uncomfortable - in the end I had the air conditioning unit on full but this barely did anything and produced more noise than cool air. On top of this, I tried to make a cold glass of water from the tap, but the cold side was very warm. Finally, though somewhat nit-picking - it would have been nice to have a bedside table, as the plug on the headboard meant I had to balance my phone on the bed overnight to charge which wasn't ideal. I did receive a courtesy call from the reception desk around 7pm, which was nice, but even though I told them about the over-bearing heat nothing was done to resolve this, which again added to the overall disappointment really. Overall, I wouldn't stay here again, nor would I recommend this establishment to any of my friends or colleagues.
Stayed 1 night in Nov 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Stayed 1 night in Nov 2024

6/10 Okay

Juan, London

Liked: Cleanliness, staff & service
The description for the room I booked on Expedia said it had a desk, but the hotel does not have desks in that category. Listing should be updated. The room was extremely tiny. Cute but very small. In addition, although I have Gold status with Expedia, the hotel did not receive that info so none of the VIP perks were offered. Staff at the hotel were great and location is fabulous
Stayed 3 nights in Oct 2024

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW Mornington
Nice property close to Lancaster Gate tube , on a quiet residential street away from main road. Friendly welcome and attentive staff. Nice range of Rituals toiletries available came as a nice surprise . Will definitely use for regular trips.
Stayed 1 night in Oct 2024