Hilton London Olympia

4.0 star property

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February 2025
March 2025

Photo gallery for Hilton London Olympia

View from property
Double Hilton Suite | Living area | 55-inch flat-screen TV with digital channels, TV
Breakfast, lunch, dinner served; British cuisine
Lobby sitting area
Premium Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
380 Kensington High Street, London, England, W14 8NL
  • Kensington High Street
    ‪1 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪3 min walk‬
  • Design Museum
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

Hilton Family Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Premium Room, 2 Single Beds

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 Double Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Room, 2 Single Beds, Accessible

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Hilton Suite

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

King Hilton Premium Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Single Hilton Guest Room

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double Hilton Guest Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Hilton Guest Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Hilton Deluxe Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Double Hilton Accessible Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Single Bed

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Double Hilton Junior Suite

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Similar properties

About this property

Hilton London Olympia

Hotel with a 24-hour fitness centre, a quick walk to Olympia Conference and Exhibition Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Hilton London Olympia offers 404 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hilton London Olympia. During your stay, you're just a quick walk from Kensington High Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy British cuisine while dining at Society Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Olympia Conference and Exhibition Centre and a 2-minute drive from Westfield London Shopping Centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton London Olympia. For a fee, parking is available.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Society Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

Arabic, Danish, Dutch, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 37 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Society Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 22 for adults and from GBP 11 for children
  • Self-parking fee: GBP 37 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Olympia
Hilton Olympia
Hilton Olympia Hotel
Hilton Olympia Hotel London
Hilton Olympia London
London Hilton Olympia
London Olympia Hilton
Olympia Hilton
Olympia Hilton London
Olympia London Hilton
Hilton London Olympia England
Hilton London Olympia Hotel London
London Hilton Olympia Hotel
Hilton London Olympia Hotel
Hilton London Olympia Hotel
Hilton London Olympia London
Hilton London Olympia Hotel London

Hilton London Olympia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1004 reviews" "
Rating 8 - Good. 306 out of 1004 reviews" "
Rating 6 - Okay. 219 out of 1004 reviews" "
Rating 4 - Poor. 97 out of 1004 reviews" "
Rating 2 - Terrible. 63 out of 1004 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Adeebur, Burr Ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Rooms and bathrooms were very clean. Hotel is a little dated. Location is nice - lots of restaurants and shops within walking distance. Train station is about a 15 minute walk, but bus stops are minutes from the hotel. Beautiful Holland Park within walking distance.
Stayed 3 nights in Oct 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on Kensington High Street. Transport links are good; the number 9 bus stops outside and follows a route past Hyde park and towards the West End. Hotel is clean and the staff are welcoming. Breakfast is fantastic! Only complaint was the unrelenting drone from a generator that ran through the night and could be heard in our room on the 5th floor. Would stay there again, but would check room noise on arrival and change if necessary.
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
improved
Stayed 3 nights in Oct 2024

4/10 Poor

Tim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms extremely dated and in desperate need of an update. Not very clean. Single glazed so a bit draughty and very noisy from roads outside
Stayed 1 night in Oct 2024

6/10 Okay

amanda

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
disappointing work stay
Great location and easy to get to for working at Olympia Exhibtion centre, staff were friendly at reception and great service at the hotel bar (SOCIETY) handy there is a Costa attached. unfortunately the room was very disappointing, it was outdated, needed a deep clean (curtains and chairs) the bed was very hard and uncomfortable and I had an issue being able to control the air con in the room which had a mind of its own (541) would choose to stay at High Street Kensington for future Olympia events, much more shops and restaurants and better hotel options plus closer to the tube station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Property conditions & facilities
Brilliant hotel with friendly staff who were only too happy to help with any queries or questions we had. Breakfast delightful. With breakfast delacies from over the world. Had a free upgrade to a refurbished room which was comfortable and clean. Only issue is the shower head was faulty and sprayed water from the connector.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 4 nights in Oct 2024

4/10 Poor

Tamaralayefa

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Stayed 1 night in Oct 2024

6/10 Okay

Henna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
It was not completely clean, was quite disappointed in the stay. Beds awful!
Stayed 1 night in Oct 2024

8/10 Good

C D

Stayed 4 nights in Oct 2024

8/10 Good

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in a nice area close to the Metro and shopping. The only thing i didn't like was the constant loud road noise from Kensington high street, especially in the middle of the night.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kristha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kaushik

Disliked: Staff & service, property conditions & facilities
Was second stay but probably the last too. Very tired property, in major need for renovation. Staff and servicing left a lot to be desired. Unexpected from a Hilton that too in such a posh London destination
Stayed 2 nights in Oct 2024

10/10 Excellent

NICK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good access to Olympia, super restaurant rooms good size and clean and quiet. Staff super friendly nothing no much trouble.
Stayed 4 nights in Oct 2024

8/10 Good

Mona

Stayed 2 nights in Sep 2024

8/10 Good

Timothy, VANCOUVER

Liked: Cleanliness, staff & service
The room was clean but very old and not very attractive.
Stayed 1 night in Oct 2024

2/10 Terrible

Aahil

Stayed 2 nights in Sep 2024

10/10 Excellent

Emy

Stayed 1 night in Sep 2024

2/10 Terrible

Yunus

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a really bad experience. Terrible customer service at check In. I had a premium room booked and was given an unrefurbished room as my key card didn't work. When I went to reception they told me I had an accessible room booked, which I hadn't. Had to sow my confirmation to get a premium room. Really disappointed and wont be staying here again.
Stayed 1 night in Oct 2024

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was given an interconnecting room. The guests in room next door were very noisy. The bathroom was dirty and needed a refurb. The staff were friendly though.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Business traveller
Disliked: Property conditions & facilities, room comfort
Needs a referb
In need of a reverb, this hotel is very tired
Stayed 1 night in Sep 2024

6/10 Okay

James

Stayed 1 night in Sep 2024

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
The one thing that we found unique about the property was that the light switches were on the outside of the bathroom. The bathroom was also a little small, but it was ok. The beds were really comfortable though, which was very much needed. Also, the hotel was in a great location. It was safe, walkable, and had a bus stop right in front of it.
Stayed 3 nights in Sep 2024