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Mercure Luxeuil les Bains Hexagone

3.0 star property

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Photo gallery for Mercure Luxeuil les Bains Hexagone

Lobby
Reception
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; French cuisine
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Room service
  • Pet-friendly
  • Air conditioning

Explore the area

Map
19 Avenue Labienus, Luxeuil-les-Bains, Haute-Saone, 70300
  • Casino JOA de Luxeuil
    ‪4 min walk‬
  • Cherry Country Eco Museum
    ‪11 min drive‬
  • Notre Dame du Haut
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout curtains, soundproofing

Superior Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Cerise Luxeuil Les Sources

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Breakfast available
4.5 out of 5, Wonderful, (188)
The price is CHF 81
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Cerise Luxeuil Les Sources

About this property

Mercure Luxeuil les Bains Hexagone

Hotel with 2 restaurants, in the vicinity of Cherry Country Eco Museum
2 restaurants, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Change of towels is available on request
Mercure Luxeuil les Bains Hexagone offers 50 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
There are hot springs open between 3:00 PM and 6:30 PM.
During your stay at Mercure Luxeuil les Bains Hexagone, you're just a quick walk from Casino JOA de Luxeuil. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine with garden views at Le Labienus, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7.2 mi (11.6 km) from Cherry Country Eco Museum and 20.1 mi (32.3 km) from Notre Dame du Haut
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Mercure Luxeuil les Bains Hexagone. Limited free parking is available on a first-come, first-served basis.

This 3-star Luxeuil-les-Bains hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Le Labienus – Overlooking the garden, this restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
L Hexagone – Overlooking the garden, this brasserie specialises in French cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 13.90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • L Hexagone
  • Le Labienus

Things to do

  • Billiards/pool table
  • Hot spring
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,453 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 6:30 PM
  • Hot springs water temperature - 34 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Paper towels
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.90 per person
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 3:00 PM to 6:30 PM.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Luxeuil Bains
Mercure Luxeuil
Mercure Luxeuil Bains Hexagone
Mercure Luxeuil Bains Hexagone Hotel
Mercure Luxeuil Bains Hexagone Hotel Luxeuil-les-Bains
Mercure Luxeuil Bains Hexagone Luxeuil-les-Bains
Mercure Luxeuil Hexagone
Mercure Luxeuil les Bains Hexagone Hotel
Mercure Luxeuil les Bains Hexagone Luxeuil-les-Bains
Mercure Luxeuil les Bains Hexagone Hotel Luxeuil-les-Bains

Mercure Luxeuil les Bains Hexagone Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 157 reviews
Rating 8 - Good. 71 out of 157 reviews
Rating 6 - Okay. 29 out of 157 reviews
Rating 4 - Poor. 14 out of 157 reviews
Rating 2 - Terrible. 4 out of 157 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Muna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable & 24 hrs reception
clean, quite and comfortable bed, and also the good point that it has a 24 hrs reception
Stayed 1 night in Jul 2021

8/10 Good

Hannah, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
very friendly and helpful personal

10/10 Excellent

lollipop, cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was very good, difficult to find
everything you could expect and more. comfy clean rooms, excellent food, excellent service. The only down side is that it was difficult to find. more signs in and around the town would be VERY helpful.

6/10 Okay

cedric

Stayed 1 night in Nov 2024

4/10 Poor

M J

Disliked: Property conditions & facilities, room comfort
Luktet mugg fra vegg til vegg teppe
Det var gjennomsnittlig men det var veldig dårlig lukt på tepper
Stayed 1 night in Nov 2024

8/10 Good

Marie-Lorraine

Stayed 1 night in Sep 2024

8/10 Good

Roberto

Stayed 2 nights in Jul 2024

4/10 Poor

Jean-Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

erkut

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jean luc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Stayed 1 night in Oct 2023

8/10 Good

Pierre

Liked: Cleanliness, staff & service, room comfort
Très bonne étape
Très bonne étape et cuisine de qualité. Literie excellente. La moquette des couloirs pourrait être rafraîchie.
Stayed 1 night in Sep 2023

4/10 Poor

THIERRY

Business traveller
Disliked: Staff & service, property conditions & facilities
Rapport qualité prix Mercure état ancien limite par rapport au prix de la chambre Le restaurant très moyen Un pain industriel servi dans une panière …..
Stayed 1 night in Aug 2023

8/10 Good

Laurent

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Roland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unzufrieden mit den Leistungen
Wir wollten kurz nach 14:00 Uhr einchecken, da wurde uns gesagt, wir können erst um 15:30 das Zimmer beziehen. Obwohl im Portal 14:00 Uhr angegeben ist. Wir haben mit HP gebucht. Meine Frau hatte eine Pizza Margeritha, bei der der Teig nicht durchgebacken war, man konnte sie nicht essen. Ich hatte ein Stück Fleisch, das noch fast roh war. Auch nicht wirklich essbar. Fazit, das Essen war sehr miserabel. Für uns ist das Restaurant nicht empfehlenswert. Service war ungenügend. Wir waren sehr enttäuscht.
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Fijne ontvangst, fijn dat we om 22u00 nog konden eten. Prima eten en drinken. Ruime complete kamer met fijne douche en separaat toilet. Wifi dik in orde. Ruim voldoende stopcontacten. Rustige ligging. Heel fijne bedden en kussens. Alleen was de vloerbedekking wat gevlekt. En zit er geen gordijn of wandje in de douche waardoor er water gespetterd wordt.
Stayed 1 night in May 2023

6/10 Okay

MALICK

Business traveller
Liked: Cleanliness, staff & service
Service Très limite pour un 3 étoiles. Une seule bouteille d’eau offert durant tout mon séjour. L’offre thé et café dans la chambre est pauvre. Petit déjeuner offre peu de choix. J’étais déçu par tout ce service limité. Le personnel reste très agréable et professionnel.. heureusement.
Stayed 2 nights in Mar 2023

6/10 Okay

Francois

Business traveller
Liked: Staff & service
De bonnes perspectives une fois rénové
Personnel très efficace et prévenant, mais l’hôtel ou en tout cas ma chambre (classée supérieure) aurait besoin d’une bonne rénovation
Stayed 1 night in Mar 2023

8/10 Good

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Patric

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Francis

L'hôtel ne tient pas compte des pré-paiements
C'est la deuxième fois dans cet hôtel que je suis débité 2 fois. j'ai prévenu l'agent à l'acceuil que la chambre avait été pré-payée. La personne m'a certifié que ce n'était pas le cas et que je devais payer la chambre. Le matin en partant je suis tombé sur un autre agent qui a effectivement constaté que la chambre avait été pré-payée et m'a dit qu'il allait faire le nécessaire pour me rembourser. 2 semaines se sont écoulées et je n'ai touché aucun Remboursement
Stayed 1 night in Dec 2022

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022