Summary: beautiful view, great location but host has never even been to the site, and there was somewhat of a lack of attention to detail in the cleaning/ preparation for our stay.
In-depth review:
- Decorated and furnished beautifully, fantastic view. Located within walking distance to many restaurants and shopping.
- Jay, our host, called me right back when we had trouble upon late arrival. He made himself available all night in case we had any more issues. However, he hasn't ever been to the property so his directions were somewhat confusing at first (see next point). I also sent a text and an email the next day with a small question that he probably didn't know the answer to but I never heard anything back, which made me not even ask when we had a couple other small things come up over our stay.
- When facing the building from the street, the entrance to this unit is on the right up the ramp that goes around to the side of the building - not through the front lobby. Keypad is on the door, it's NOT the lock box on the left side of the lobby. This was all very unclear.
- There are restrooms/locker rooms in the pool area, but we were not provided with the code and couldn't access. There was also a code on the trash chute where we were instructed to leave the trash but we were not provided with that code either.
- The parking lot for Atlantica is behind the one directly across the street. All vehicles parked in this lot had hanging tags though, which were not provided to us. We ended up paying $150 (for 3 days) to park in a different lot nearby so we didn't get towed. The lot across the street was a little cheaper but we couldn't get their payment system to work. I specifically asked about parking before our stay and was told to use the lot across the street from the building or the parking garage (which we never found), and that there was plenty of parking. I was never told or led to believe that we would need to pay for parking. But again, the host has never been there so he didn't really know.
- A lot of minor things with this unit: no extra trash bags, only one laundry pod, locks on the balcony doors stick terribly, dining room table top turns, a towel was left on the balcony from the previous guests. Nothing major or that would prevent us from staying here again but a lack of attention to detail. But also some nice touches like mints in the kitchen, towels folded like swans on the bed, and games and movies in the TV cabinet.