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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
VIP Access

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Aerial view
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪12 min walk‬
  • Fallsview Casino
    ‪15 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa@Sterling. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Sterling Inn & Spa - an Ontario's Finest Inn. During your stay, you're just a quick walk from Clifton Hill. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Indulge with body wraps, facials or body treatments at Spa@Sterling
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the overall comfort and spaciousness
  • Just a 3-minute walk from Clifton Hill and 9 minutes on foot from Casino Niagara
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

Guests are served a free continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1446 out of 1829 reviews
Rating 8 - Good. 283 out of 1829 reviews
Rating 6 - Okay. 61 out of 1829 reviews
Rating 4 - Poor. 17 out of 1829 reviews
Rating 2 - Terrible. 22 out of 1829 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
All was good. Bed was a little too firm, but slept well.
Stayed 1 night in Jan 2025

10/10 Excellent

Roshelle

Stayed 2 nights in Jan 2025

10/10 Excellent

CHRISTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back. Great Experience. and beautiful room.
Stayed 1 night in Nov 2024

10/10 Excellent

jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well-appointed room with king bed and breakfast delivered to the room.
Stayed 1 night in Jan 2025

8/10 Good

jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were passing through on our cross ski trip and thought it would be cool to see the Falls. Sterling was a great find - not expensive and good ratings, with breakfast included and King bed. We were upgraded to a 2-room suite with a living room area so it was nice to have the extra space. Nice big bathroom with jetted tub and big shower; but there was a problem with the cold water- no pressure. The staff was extremely nice in sending maintenance, but even 2 attempts didn't fix the problem. Not pleasant to shower with only scalding hot water... The staff was very apologetic- all in all, fine place to stay visiting Niagara Falls. Staff also helpful with restaurant recommendations.
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast delivered to room everyday at time you request in the morning .
Stayed 7 nights in Dec 2024

10/10 Excellent

Josue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE TO STAY
Stayed 1 night in Jan 2025

10/10 Excellent

Sherie

Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Nice place,, been there multiple times,, every room is played out different and super high ceilings,,,
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Domenic

Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and the staff at the front desk! David, Greg, Debra and others are just amazing. The Sterling is the standard that we judge other hotels by. It's home away from home for us. I highly recommend them!
Stayed 1 night in Jan 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful huge room!!! Stunning actually. A 5 minute walk to Clifton Hill. So happy we booked here. It's absolutely gorgeous. And breakfast in bed !!!!
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and rooms. The walls are a bit thin can hear phone and others talking in the next room.
Stayed 1 night in Jan 2025

10/10 Excellent

Thyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time staying here! It is perfectly clean, the staff are all so friendly, kind and very helpful. They offer complimentary breakfast in bed which was delicious and delivered on time each morning! A few minutes walk from Clifton Hill and all entertainment! We will definitely be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and facility.
Overall excellent stay. Staff was attentive and assisted with small issues. Room is spacious and luxurious. The only negative is you will get some ambient noise from other rooms and doors opening and closing. But the space makes up for this. The facility has ample parking and easy access to all of the tourist attractions. Breakfast delivery was extremely late during the stay but staff was attentive and apologetic. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Stayed 1 night in Dec 2024

10/10 Excellent

Leandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept. The room was quie large. The spa was well laid out and the massage and facial was really good. The falls and all activities were just walking distance away. I loved the breakfast in bed option because i enjoy sleeping in. Its the perfect getaway spot.
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough property and a large room but the room needed refreshing, definitely showing signs of wear and tear.
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
A wonderful experience overall. Super friendly staff. The room was beautiful including a steam shower. The included in- room breakfast was amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Adubea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space, very clean and comfortable
I was very pleased with my room and how spacious it was. I enjoyed my stay to the max. The bed was super comfortable and I slept like a baby. Complimentary breakfast was great. Great experience overall.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent caring staff in this lovely property. Easy walking distance to everything and very spacious rooms.
Stayed 1 night in Dec 2024