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Hôtel Mercure Paris Gennevilliers

4.0 star property

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Photo gallery for Hôtel Mercure Paris Gennevilliers

Exterior
Standard Room, 2 Single Beds | Frette Italian sheets, premium bedding, in-room safe, desk
Business centre
Family Room | Coffee and/or coffee maker
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
3 Avenue Des Louvresses, Gennevilliers, Hauts-de-Seine, 92230
  • Stade de France
    ‪7 min drive‬
  • Arc de Triomphe
    ‪15 min drive‬
  • Eiffel Tower
    ‪19 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Privilege, Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Family Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, 2 Double Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Family Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Frette Italian sheets, premium bedding, in-room safe, desk

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Junior Suite, 1 Double Bed with Sofa bed

Frette Italian sheets, premium bedding, in-room safe, desk

Privilege, Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

In-room safe, desk, soundproofing, iron/ironing board

Executive Hotel Paris Gennevilliers

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.6 out of 5, Good, (878)
The price is CHF 90
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Executive Hotel Paris Gennevilliers

About this property

Hôtel Mercure Paris Gennevilliers

Art Deco hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Hôtel Mercure Paris Gennevilliers offers 144 air-conditioned accommodations with a safe and free newspapers. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Fridges, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the overall property condition at Hôtel Mercure Paris Gennevilliers. During your stay, you'll be within walking distance of Seine. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 7 minutes by car from Stade de France and 12 minutes from La Défense
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre, 3 meeting rooms, and coworking spaces are available. A fitness centre, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hôtel Mercure Paris Gennevilliers. Parking is available for a fee.

This 4-star Gennevilliers hotel is smoke free.

The hotel hosts a free manager's reception daily.
Le Charbon – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le Charbon

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (83 centimetre high)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (73 centimetre high)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 2 January:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Sunday, Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day, plus a one-time cleaning fee of EUR 15
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 9 per day
  • Pet fee: EUR 15 per pet, per day plus a one-off EUR 15 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Paris Gennevilliers
Mercure Paris Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel
Hôtel Mercure Paris Gennevilliers Gennevilliers
Hôtel Mercure Paris Gennevilliers Hotel Gennevilliers

Hôtel Mercure Paris Gennevilliers Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 95 out of 235 reviews
Rating 8 - Good. 79 out of 235 reviews
Rating 6 - Okay. 35 out of 235 reviews
Rating 4 - Poor. 12 out of 235 reviews
Rating 2 - Terrible. 14 out of 235 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Abdurrahman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DEPOSIT FOR STAYING OVER :)
Terrible approach how we have to pay a deposit to stay in a hotel in 2024 asked for extra € but then to be refunded 2-7 days… first time ever seen this rule. 8 euros per person tax € euro car park fee … i should warn people to read every little print with this company to avoid further chargers…!
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Bad experience, not staff fault
Door contact/key card was not working due to dead batteries which could not be change till 9am in the morning. Additional tax were not explained prior check in, only found out after check out. Otherwise, Staff were helpful and breakfast was decent.
Stayed 3 nights in Oct 2024

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Dhuha

Stayed 2 nights in Jun 2024

10/10 Excellent

Zaynah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Overall it was good. No issues at all. Friendly staff and decent facilities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy very much 😊 my stay.
Stayed 3 nights in May 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Below standard for a 4 star hotel
For a fairly new hotel it was tired, bathroom was damaged with a hole in the wall, shower fixings not attached, no double bed, just two singles pushed together and air conditioning turns off after 2 minutes. The only positive is the reception staff were friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dustin

Stayed 1 night in Oct 2023

6/10 Okay

Martin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Functional hotel out of town in commercial zone
Arrived Saturday night for rugby world cup. Checking easy. But, it was 2000 and the bar was shut. No tv (except in the room and that was almost impossible to change channels. No obvious open bars or eateries near, V attractive looking McDonalds but no TV. Walked for 20mins and found great restaurant with TV and the best steak I've had in years. Le Grandel. Public Transport from the hotel is by bus which is on the doorstep but it's a long ride to most places.
Stayed 2 nights in Oct 2023

8/10 Good

Eamonn

Stayed 1 night in Sep 2023

10/10 Excellent

JOÃO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Gezahegn

Stayed 2 nights in Jul 2023

8/10 Good

ERRICK, LOS ANGELES

Liked: Property conditions & facilities
Great option if you’re attending an event at stade de France, otherwise it’s pretty far from the city and traffic will make the commute time quite significant. The room was decent, i felt safe, the accommodations and amenities were pretty minimal. Perfect option if you’re traveling internationally and on a budget.
Stayed 3 nights in May 2023

2/10 Terrible

Shaun

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Willebaldo

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Oct 2022

4/10 Poor

Mohammed

Disliked: Cleanliness, amenities, property conditions & facilities
Not what I expected
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Awful experience
Would definitely not recommend this hotel. They charged on my card without telling me what’s it about, and I asked what they charged me, and the staffs kept avoid the liability by saying they’ll ask their colleagues. Second, we requested for bottle of water, as they only provide us on day 1, whereas we stayed at the hotel for 5 days. None of the other days they gave us any water although we’ve been requesting it. Third, this hotel is too far from the city center, took us more than 30 minutes by Uber. Forth, the staffs at this hotel are not helpful at all and kept on avoiding their responsibility.
Stayed 4 nights in Jun 2022

8/10 Good

Gilbert

Stayed 1 night in Jun 2022

6/10 Okay

Ong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice clean and quiet. Out of the way if you are a tourist.
Stayed 2 nights in May 2022

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2022

10/10 Excellent

Antoinette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Rita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Kathrin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & functional room & efficient check-in BUT.. very limited choice for the evening meal in restaurant (2 choices for main) and the food was quite unpleasant. Unfortunately somebody set the fire alarm off at 3am by smoking in their room. Whilst this was not the hotel's fault, I didn't feel reassured by the way they dealt with it. There seemed to be one person on staff trying to sort the alarm out, get the lifts running again (failed) and eventually tell people what was happening. He did his best but I felt there should have been more staff on hand.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The staff was nice and helpful but there weren’t any entertainment shows in English other than news, we didn’t get water and there weren’t any wash cloths nor did the shower drain work. Everyday water was on the bathroom floor.
Stayed 5 nights in Mar 2020