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Hotel Alexandra

3.0 star property

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Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Via Vittorio Veneto 18, Rome, RM, 187
  • Spanish Steps
    ‪5 min walk‬
  • Piazza di Spagna
    ‪5 min walk‬
  • Trevi Fountain
    ‪8 min walk‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪28 min drive‬

Room options

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About this property

Hotel Alexandra

Hotel with a 24-hour front desk, steps from Via Veneto
Coffee/tea in a common area, a business centre and conference space are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Hotel Alexandra offers 58 accommodations with minibars and a safe. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The sightseeing around Hotel Alexandra gets high marks from our customers. During your stay, you're just a quick walk from Spanish Steps. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Via Veneto and 7 minutes on foot from Spanish Steps
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Alexandra. The hotel can provide concierge services and wedding services.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 26 per night); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1910
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from 1 December 2023 to 30 November 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Nearby parking fee: EUR 26 per night (2297 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alexandra Hotel
Alexandra Rome
Hotel Alexandra
Hotel Alexandra Rome
Alexandra Hotel Rome
Hotel Alexandra Rome
Hotel Alexandra Hotel
Hotel Alexandra Hotel Rome

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very convenient and close to every thing we wanted to see. The hotel staff were helpful and accommodating. We enjoyed our time there.
Stayed 4 nights in Oct 2023

10/10 Excellent

James

Stayed 3 nights in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a pleasant surprise. Staff was excellent and rooms were very nice. Would not hesitate to stay here again
Stayed 4 nights in Nov 2023

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly The area felt safe and quiet and was very centrally located to walk to all the major sites
Stayed 3 nights in Nov 2023

6/10 Okay

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this hotel is the location. The rooms are so small. I reserved what I thought was a spacious room and it was just the smallest one and my view was a wall, really bad for a VIP status.
Stayed 4 nights in Nov 2023

10/10 Excellent

Norma, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely recommend this property excellent location ! Super plus walk distance to attractions
Stayed 2 nights in Nov 2023

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a very centric area
Stayed 5 nights in Nov 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old but cute. The breakfast is good and the staff was very helpful. The room was a little small but it had what we needed. It is walking distance to many tourist attractions and there are lots of restaurants and stores to shop.
Stayed 3 nights in Nov 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a perfect location and the staff is wonderful. This is a small boutique property that’s family owned and operated. Although it’s very clean it could benefit from more attention to detail in things like floor polishing and overall care of the public areas. My room was beautiful with a small balcony overlooking Via Veneto I really feel like a little more care to the shine of the beautiful marble and iron railings as well as the vintage woodwork. Overall very satisfied with this hotel and even the breakfast was wonderful every day!

10/10 Excellent

Leonel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service provided by all staff members. Very helpful and friendly.

10/10 Excellent

Melissa

Stayed 3 nights in Nov 2022

6/10 Okay

Ana, Teaneck

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Perfect location in the beautiful Via Veneto, a safe area. Near to different attractions, shopping, transportation, and restaurants. But the hotel needs some love. The bathtub curtain is a joke; I am pretty sure they can install a regular one without spending much money; the carpets look dirty. The hotel is beautiful, as is the furniture, but the closets are smelly. They need a renovation, painting the walls would be amazing. As I said, the hotel is beautiful. It just needs some love, and for the price, they should do it.
Stayed 5 nights in Oct 2023

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place...Great Location

The service was great. Breakfast was great. The beds could use some updating for comfort, but overall very happy we chose this place.
Stayed 1 night in Oct 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in this Rome neighborhood.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2023

6/10 Okay

Richard

Liked: Cleanliness
Only thing I did not like was “Stairs” with my luggage!
Stayed 1 night in Oct 2023

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We will be recommend to all our friends.
Stayed 7 nights in Oct 2023

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful. Room was nice and clean Breakfast was all so nice with a nice Variety.
Stayed 2 nights in Oct 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service

Lift problems

We were pleased with the hotel but our stay was marred at the beginning by the lift being out of order. It took 5 days to get it repaired. We were not charged for breakfast as a result, and were offered a room on the the 3rd floor. But we had booked a room on the 5th floor in order to have a terrace so decided to stay put. The 5 flights of steps we had to walk up were the equivalent of 8 UK flights. Fortunately there was a porter to carry our bags, but it did mean we used our room less than we would otherwise have done.
Stayed 6 nights in Oct 2023

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roman Holiday

Updated rooms and bathrooms. Great location. Staff was over the top. Helped with some tours we had booked online and were having trouble getting our tickets by email. They called the company for us and got the issue resolved. Has them email the vouchers to the hotel, then printed for us. Also have good directions.
Stayed 3 nights in Oct 2023

10/10 Excellent

Athena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. It’s a simple hotel with everything you need. Quiet and safe. It’s clean. Everything is walking distance. Great location.
Stayed 7 nights in Oct 2023

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
While the staff's service was great, it was upsetting that the elevator was down our entire stay and that we were on the top floor. Of course, this made us feel obligated to tip the staff to assist with our heavy luggage. If the elevator were not down, we would have been able to manage our own luggage. In addition, while it seemed they had gone to our room to clean up, it looked like they reused the towels we had used. This made it feel slightly unsanitary.
Stayed 3 nights in Oct 2023

8/10 Good

Atif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giada had great customer service, accomodating and helpful
Stayed 3 nights in Oct 2023

2/10 Terrible

deepanshu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Cameron

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Broke elevator, no resolution

Elevator was broken before arrival. Was not informed of this. We weren’t offered a refund or other accommodations, in fact we were “upgraded” to the second highest floor. This was for 4 days and three nights without a working elevator. Paying almost 400 euros per night to walk up and down 4 flights of steep stairs is a little ridiculous.
Stayed 3 nights in Oct 2023