I am SO disappointed in this cabin and experience. I wasn't going to leave a bad rating, because I had hoped it was a one time thing - but I have to...and VRBO advised me to do so. Justin was always great with communication prior to our arrival. When we got to Knox airport - I asked if we could check in early. No response. No big deal...we waited and got in (it was hard to find, but they warned us about that, so no big deal). The cabin description sounds like a dream and for what we were paying, I had high hopes! Upon arrival, we knew there were spots for "2 or 3 cars". Having 2 large cars, this was important. There is not parking for "2 or 3 cars"...theres parking for one car and a big sign on the neighboring property (which is SO CLOSE) that informs you if you park there, or near there, you'll be towed. We entered the unit, and it looked OK at first - but was SUPER warm. OK no big deal. We start walking around and I notice how dirty everything looked. The walls, the bannister, the interior of the doors. Super dirty and "grimy" looking. Heading downstairs I noticed on the floor (Looking to go down the stairs) small black hairs EVERYWHERE. This prompted us to look throughout the cabin, and the floor was dirty - the bottom of our white socks (we take our shoes off at the door) were filthy. The begging looked dirty, the upstairs has little to NO ac...it was SO hot no one could sleep up there. We walked around out back excited to see the firepit. It was in disarray - sidewalk chalk from the previous stay was covering the concrete (not a big deal, but showing how this place was NOT cleaned for us) and grocery bags were in the back yard - just trash all over. The firepit area ...do NOT think it looks like the photos, it does NOT. The seats were all over, which again we can move them, but there was trash and items around the firepit that looked out of place - showing how this was not cleaned prior to our visit. I looked in the bathrooms and the bottoms of the tubs were filthy. I could not bathe my small children in those tubs. I reached out to owner, immediately, and got no response. I told him we needed a solution because we cant stay there with the home in that condition. No response. We had to book another cabin, thank goodness we were able to find something last minute. on day FIVE OF SIX, justin responds and says he wont give a refund because he didnt have a "chance" to rectify it. He didnt answer!!! I am currently fighting and working with VRBO.