6/10 Okay
Wanda
Travelled with family and small children
15 Sept 2024
Disliked: Cleanliness, property conditions & facilities
Loved it for its convenience to everything. Safe area despite being accessible to anyone. So many things to do around the hotel.
Low rating based on cleanliness and customer service. Checked in the room and the floor was sandy like it hadn’t been swept. The toilet had a sticker showing it wasn’t used after the last guests. Lifted the seat to find pee still on and under the seat.
Called front desk several times for 2 days, no response. Decided to walk in since it’s a short walk. Reported the wifi being slow and the lady helping just shrugged it off. Wifi didn’t really bother us. Our main complaint was the shower automatically goes from cold to steaming hot. Went to report it since it burnt me and my 3 year old as well. They said someone would come down, but it stayed the same for the entire 7 days we were there. We had to fill up our toddler’s beach buckets (2) with water to prevent her getting burnt again.
Wanda
Stayed 6 nights in Sep 2024