See all properties

Hôtel du Palais de l'Isle

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Front of property – evening/night
Lake
View from property
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Prison d'Annecy
    1 min walk
  • Le Pichet
    1 min walk
  • Annecy Station
    9 min walk
  • Annecy (NCY-Annecy - Haute-Savoie)
    12 min drive

Room options

View all photos for Premium Twin Room

Premium Twin Room | In-room safe, free WiFi, bed sheets

Premium Twin Room

  • 20 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Duc

Suite Duc | In-room safe, free WiFi, bed sheets

Suite Duc

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room | In-room safe, free WiFi, bed sheets

Signature Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds | In-room safe, free WiFi, bed sheets

Room "Charme" with Twin beds

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | In-room safe, free WiFi, bed sheets

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed | In-room safe, free WiFi, bed sheets

Room "Charme" with Double bed

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, free WiFi, bed sheets

Premium Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Empereur

Suite Empereur | In-room safe, free WiFi, bed sheets

Suite Empereur

  • 38 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Campanile Annecy Centre - Gare

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (796)
The price is CHF 72
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Campanile Annecy Centre - Gare

About this property

Hôtel du Palais de l'Isle

Hotel with a 24-hour front desk, steps from Lake Annecy
This smoke-free hotel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hôtel du Palais de l'Isle. During your stay, you're just a quick walk from Lake Annecy. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Lake Annecy and Prison d'Annecy
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel du Palais de l'Isle also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Annecy hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (70 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 9 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Hôtel du Palais de l'Isle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 505 reviews" "
Rating 8 - Good. 192 out of 505 reviews" "
Rating 6 - Okay. 58 out of 505 reviews" "
Rating 4 - Poor. 16 out of 505 reviews" "
Rating 2 - Terrible. 12 out of 505 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Room comfort
Avoid room 25. Not a great experience.
Despite the amazing location I have scored this low due to the awful outlook from our room. There was no daylight visible and we looked down on all of the recycling bins. This in itself wasn't pleasant, but woudn't have caused me to write this review. However, alongside the view there was constant noise from staff dropping bottles into the bins from very early to very late, meaning we couldn't have the windows open. There were numerous pigeons sat on the ledges outside (and we saw them going into the kitchen) We obviously couldn't risk them coming into our room, so despite it being very warm at night we couldn't have any fresh air in the room. This also wouldn't have been an issue if the air con was working, but they had turned it off a few days before we arrived. I spoke to reception about this and they were unable to do very much at all. There was no room to move to until our last day (we didn't take them up on this as we were leaving the following morning) and they offered a fan if we wanted it. I felt that the photos of the hotel before booking did not represent what we got. I am sure there are rooms in the hotel with those views, but that wasn't room 25! Aside from that, the staff were actually all very pleasant, and the hotel itself is in an amazing position. The styling of the room was really lovely, but very much lacked anywhere to store clothes, we ended up having to live out of a suitcase on the floor.
Gorgeous styling, but not practical as this was the only storage space, no beside drawers etc.
Pigeons (and their droppings) all over our window ledge and in and out of buildings
The view from our room, along with a lot of noise
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2024

10/10 Excellent

Portia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the perfect location, right in the center of town next to the canal.
Stayed 1 night in Sep 2024

8/10 Good

Steven, Tallahassee

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in May 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Aug 2024

8/10 Good

Katrin

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was quite nice and our room on the top floor had a great view of the bustling street below. As in many historic areas in Europe, our room was small though adequate, made smaller yet by the slanted ceiling under the roof. Plan your stay well by packing a small overnight bag as you will have to carry it in from the garage. Steep streets.
Stayed 1 night in Aug 2024

10/10 Excellent

Nickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff was absolutely outstanding. Our family suite was spacious and comfortable for family of 4 with 2 teenagers. Was pleasantly surprised how quiet it was when windows are closed given we’re at the heart of the pedestrian village. Breakfast was very good and staff are amazing. Look no further just book this place you will have an enjoyable experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10
Really good stay overall, very clean, smells nice and easy to find. Only issue we had is that we got woken up to a fire alarm coming from our room. Understandably a lady knocked on our door asking if we had smoked to which we said no. It was very obvious we had just woke up since being in our underwear and I was still in bed. She rushed off which is understand but we had no update or apology for what had happened since we had been interrupted in our underwear. However over all stay was very pleasant. 24/7 receptionist, right in the center, everything is walkable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel, great location
Stayed 2 nights in Aug 2024

4/10 Poor

Lynette M

Liked: Staff & service
Disliked: Cleanliness, room comfort
Don’t book through hotels.com, book directly
Last time I am booking with hotels.com. I’ll be booking directly with the hotel. I booked a premium double room (18-33m) I got a charming double room (14-17m) - like sleeping in a shoebox! No closet. The confirmation email just said ‘double room’. The hotel said I booked the smaller room. They would not provide a refund and could not provide an upgrade as they were fully booked. Hotels.com took their side.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tres bien. Localisation parfaite
Stayed 1 night in Jul 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location in Annecy
Wonderful hotel, comfortable and air conditioned which worked very well ! My husband had issues with standing to shower in a bath with angled ceiling but I was fine with it!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annecy - a beautiful town
In my opinion, Annecy is the most beautiful town in France. The Old Town, the lake, the mountains and the location are spectacular. Our hotel was in a wonderful location to enjoy all the area has to offer. Such a wonderful experience. Everyone in the town was eating ice cream. It was amazing to see. The hotel was very comfortable and the staff was very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Lynne

Stayed 3 nights in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little hotel and excellent location. Beautiful view over the canal. Big enough room and facilities. Helpful staff. Parking discount very helpful and convenient to hotel. Substantial breakfast. Recommend.
Stayed 1 night in Jul 2024

8/10 Good

Peck

Stayed 1 night in Jul 2024

10/10 Excellent

HAFEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is litirally in the best area of downtown. you just open the door and you are completely in. This is very suitable for the visitors that do not matter about the quite area. but believe me, the staff and hotel cleanness is amazing.
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness
Right in the centre of old Annecy so has plenty of food outlets nearby. Also very close to the lake for access to the boat trips. Within walking distance of the main station though is a maze of streets but you quickly get used to them. Hotel itself is 3 star and perfectly functional although I think the decor needs a little freshening up. Rooms are small generally but probably average for a hotel inhabiting an old building in a popular European town. Elevator could be larger, or a second one installed as stairs are awkward and not to be messed about on (similar to stairs in an English castle tower). Very clean so housekeeping appears to be excellent. Breakfast (14 Euro) is perfectly adequate for a 3 star hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have followed my reviews, this is another hotel in an old building in the old part of town. We walked both ways to the trsin station but not the streets are mostly cobbles... call us both 70... but in reasonable "shape". Room is a little compact, with a remodled bath (in the last 5 years or so?). Tube shower combo. Towel rack is water heated so probably only works in winter. Again, the stellar comment is about the staff, very nice people. Breakfast was good, cereal, bread, sliced meat, cheese, eggs, fruit, GOOD Coffee, juice I woul happily stay here again. On the canel, 2 blks to the lake...
Stayed 3 nights in Jun 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient in the center of Old Annecy. Very clean, simple decor, but everything we needed, including a fridge in the room. Bed was very comfortable. One of the best breakfasts we've had in years of travel to Europe. Very kid- and pet-friendly. It can be noisy at night (rowdy bar-hoppers at 5 a.m.), so bear that in mind. Would definitely stay again!
Stayed 2 nights in May 2024