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"Staff at reception are very friendly and helpful. We were comfortable enough, the room had plenty of space for two, however the beds were rock hard an ... " More

By CMMag. on Fri 08 Jan 2016

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room + Extra Bed

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Basic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Sercotel Caspe. During your stay, you're just a quick walk from Arc de Triomf. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Sagrada Familia and Palau de la Música Catalana

Sercotel Caspe ratings based on 25 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sercotel Caspe

Everyone (4) Couples (13) Family (3) Other (1) Friends (1)
3 out of 5

Happy enough...

Staff at reception are very friendly and helpful. We were comfortable enough, the room had plenty of space for two, however the beds were rock hard and quiet uncomfortable but clean. Staff in the restaurant lacking in care. The food was awful, to be avoided. I was so hungry I chanced it twice but regretted it. I work as a manager in a hotel and I understand the power of reviews but the food was the worst I have tasted. My mother is a vegetarian and her option was pasta and plain red sauce and was charged over €7. The hotel is pleasant and we would probably stay again but bring your walking shoes.

Posted by on 8 Jan 2016

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5 out of 5

Holiday trip

Nice holiday plus with the hotel accommodation,very quite atmosphere.Hotel staff are so professional.Surely stay again in this hotel the next time around.

Posted by on 27 Jul 2015

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5 out of 5
Enought close to walk everywhere. Good breakfast and very friendly staff. Rooms are missing noice insulation but that was not a problem in our case due only friends was next to our room. In general very good and clean hotel. I would go again :)

Posted by on 20 May 2024

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Comment from Hotel Management

21 May 2024 by S.Rabal Front desk manager

Dear Taru,Thank you for your time and feedback.We hope to see you soon.Sincerely,

4 out of 5
breakfast was excellent. despite of problems in room , the personal s co operation was excellent Gym could be open earlier , maybe from 06->. As business traveller time from 08-> is impossible to use. I chose the hotel because gym availbility and it was a pity that it was not available

Posted by on 26 Mar 2023

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Comment from Hotel Management

26 Mar 2023 by Esteban García - Sercotel Caspe

Thank you for sharing your experience! Thank you, as well, for giving us the chance to know your thoughts. We are flexible in many aspects of the services we give, and gym is one of them, we just need to know every guest's need and we can evaluate the solution and satisfaction. See you soon!

1 out of 5

Posted by on 12 Jan 2023

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Comment from Hotel Management

7 Mar 2023 by Esteban García - Sercotel Caspe

Thank you for sharing your experience. We regret you rate us 1/5 without exposing where is needed to work on, with the only objective of improve our standards.

4 out of 5
Tout était parfait, il faisait juste un peu chaud dans la chambre et pourtant le chauffage était éteint.

Posted by on 28 Nov 2022

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Comment from Hotel Management

1 Dec 2022 by Esteban García - Sercotel Caspe

Merci beaucoup

4 out of 5
RAS

Posted by on 4 Apr 2022

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Comment from Hotel Management

5 Apr 2022 by Esteban García - CM - Ayre Hotel Caspe

Thank you!

4 out of 5
Preis-Leistung stimmt. Das Frühstücksbuffet ist sehr gut. Ein paar kleine Renovationen in den Zimmern würden nicht schaden. Das Badezimmer sah z.B. schon ziemlich abgenutzt aus.

Posted by on 20 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by E. García - CM Ayre Hotel Caspe

Thank you

4 out of 5
Rauhallisella kadulla lähellä metroa, ystävällinen henkilökunta. Siistit huoneet.

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by E. García - SM Ayre Hotel Caspe

Than you!

2 out of 5

Posted by on 23 Apr 2019

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Comment from Hotel Management

3 May 2019 by E. García - CM Ayre Hotel Caspe

Don't hesitate in contacting us for anything we might need to do to improve our services.

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sercotel Caspe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 141 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2003
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Plaça de Catalunya Station (1.8 km / 1.1 mi)
  • Metro station: Arc de Triomf Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sercotel Caspe offers 141 accommodations with minibars and a safe. 32-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. This Barcelona hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Electric kettle
  • Separate bath and shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Sercotel Caspe has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property registry number - HB-004182
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ayre Caspe
  • Ayre Caspe Barcelona
  • Ayre Hotel Caspe
  • Ayre Hotel Caspe Barcelona
  • Hotel Ayre
  • Ayre Hotel Barcelona
  • Ayre Hotel Caspe Barcelona, Catalonia
  • Ayre Hotel Caspe
  • Sercotel Caspe Hotel
  • Sercotel Caspe Barcelona
  • Sercotel Caspe Hotel Barcelona

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.