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Axel Hotel Berlin - Adults Only

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Photo gallery for Axel Hotel Berlin - Adults Only

Interior
Indoor spa tub
Front of property
Dining
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Spa
  • Gym
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
Lietzenburger Str 13-15, Berlin, BE, 10789
  • Kaufhaus des Westens
    ‪3 min walk‬
  • Europa Center
    ‪8 min walk‬
  • Zoo Berlin
    ‪11 min walk‬
  • Berlin (BER-Brandenburg)
    ‪25 min drive‬

Room options

View all photos for City Room (for single use)

In-room safe, blackout curtains, soundproofing, free WiFi

City Room (for single use)

  • 19 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed

View all photos for Single Room (Axel Single)

In-room safe, blackout curtains, soundproofing, free WiFi

Single Room (Axel Single)

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite (for single use)

In-room safe, blackout curtains, soundproofing, free WiFi

Junior Suite (for single use)

  • 26 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room (for single use)

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Room (for single use)

  • 19 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Single Bed

View all photos for City Room

In-room safe, blackout curtains, soundproofing, free WiFi

City Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Junior Suite

In-room safe, blackout curtains, soundproofing, free WiFi

Junior Suite

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Axel Suite (Panoramic city views)

In-room safe, blackout curtains, soundproofing, free WiFi

Axel Suite (Panoramic city views)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Axel Hotel Berlin - Adults Only

Adults-only hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has a health club and a sauna. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour front desk and tour/ticket assistance are on-site.
Axel Hotel Berlin - Adults Only offers 87 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Axel Hotel Berlin - Adults Only. During your stay, you're just a quick walk from Kaufhaus des Westens. Free WiFi in public areas, a full-service spa and a gym are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Treat yourself to body treatments or massages at the spa
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Zoo Berlin and Kurfürstendamm
Axel Hotel Berlin - Adults Only offers its guests a full-service spa, a health club, and a sauna. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and a lift are also featured at Axel Hotel Berlin - Adults Only.

This Berlin hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Croatian, English, French, German, Italian, Polish, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 16 per person

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Full-service spa

  • Body treatments
  • Massage
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged
  • A damage deposit of EUR 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Berlin
Axel Berlin Hotel
Axel Hotel
Axel Berlin Adults Only Berlin
Berlin Axel Hotel
Hotel Axel
Hotel Axel Berlin
Axel Hotel Berlin - Adults Only Hotel
Axel Hotel Berlin - Adults Only Berlin
Axel Hotel Berlin - Adults Only Hotel Berlin

Axel Hotel Berlin - Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 272 out of 1004 reviews
Rating 8 - Good. 309 out of 1004 reviews
Rating 6 - Okay. 197 out of 1004 reviews
Rating 4 - Poor. 127 out of 1004 reviews
Rating 2 - Terrible. 99 out of 1004 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, room did not have full heat, but had a weird little space heater that did the trick.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part Two
Excellent stay, for all the reasons stated in my previous review.
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Everything
Excellent place to stay. My room and bath were immaculate. The hotel offers a good breakfast from a menu, and is the evening the restaurant features Georgian (Caucasian) cuisine. It is within walking distance from Nollendorf Platz, and is a block away from the Wittenbergplatz U-bahn station which makes it easy to go anywhere and do anything in Berlin.
Stayed 8 nights in Nov 2024

4/10 Poor

D

I chose the hotel because of its location and that didn’t disappoint. However the room was deeply disappointing in several respects and the staff could only offer very limited help. Firstly, the room was decorated in black with very low levels of lighting. The staff couldn’t provide any additional lighting and I had to use a torch to find things. Secondly there was only one power socket and that was at the foot of the bed. The staff did find a very short extension lead so I could charge two items at once, but they had to be on the floor out of reach when in bed. There was very little cupboard or drawer space for clothes and nowhere to put an empty suitcase. The shower was good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sergio, San Francisco

Travelled with group
Liked: Cleanliness, amenities
Axel Berlin is a solid choice for LGBTQ or ally travelers while in the city. This property is showing a bit of age, but it’s still fine.
Stayed 5 nights in Jul 2024

6/10 Okay

Max A

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Matthew, Palm Beach Gardens

Liked: Cleanliness, staff & service
Staff was amazing and property has amazing qualities but…. Showers leaked all over the bathroom floors…. Hot tub in the spa wouldn’t get hot…. Jet tub in the room didn’t work… but I would stay again!!
Stayed 3 nights in Oct 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service
The hotel is in a great gay neighborhood. Bear Bars and Leather Bars within walking distance as well as Adult Stores and gay coffee shops and bookstores. The property itself is dated and could use a soft goods refresh but I enjoyed my stay. Great front desk team and good housekeeping service.
Stayed 3 nights in Oct 2024

8/10 Good

Anish

Liked: Cleanliness, staff & service, amenities
Significantly improved since 2020-2022 when it really went downhill with the clientele it attracted. A lot cleaner, no strange people hanging around & overall a lot clean and tidier. Jacuzzi didn’t work at all which was very disappointing. As with all other Axels, a €150 refundable deposit is payable on arrival & then city taxes payable on departure. Can’t fault it overall unless I end up having to chase for my refundable deposit as Axel Miami I had to chase 3 times before it was eventually released.
Stayed 5 nights in Oct 2024

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Oct 2024

6/10 Okay

James

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is in a perfect location for what we wanted to do. The staff was very accommodation and welcoming and were kind to store our luggage for us. However, the room needs some maintenance. We could not even shower without the fear of flooding the other floors. the drain did not drain. So we went to the Spa to shower and they were broken as well.
Stayed 1 night in Oct 2024

6/10 Okay

Volker, St Petersburg

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Axel could do with a bit of maintenance.... it wused to be a great place to stay but this time room didnt seem to have any maintenance since Covid, jacuzzi pump didnt work and gym showers were out of oreder....
Stayed 3 nights in Sep 2024

6/10 Okay

Marais

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the hot tub didn't seem to be working when we visited but was beautiful to sit out and overlook the area from the roof.
Stayed 2 nights in Sep 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service
Not the best, but not the worst either. My room was really hot. The ac didn't seem to be working to the point that i couldn't sleep. Pros , close to many things, mall, restaurants and public transportation Cons, older hotel. Not very modern, my room was pretty small, tight, and HOt.. no room for my luggage even I spent most of the day out so it was ok, staff were nice and friendly. Would def not be my first choice as a hotel in berlin.
Stayed 3 nights in Sep 2024

2/10 Terrible

Phillip

Disliked: Cleanliness, amenities, property conditions & facilities
**DO NOT WASTE YOUR MONEY** I was extremely disappointed with my stay at this hotel, which I chose for its LGBT-friendly reputation. Unfortunately, my experience fell far short of expectations. Firstly, the cleanliness of the hotel - The room and common areas were noticeably dirty, which was quite off-putting, namely the carpets in the hallways - filthy. The Maintenance in the room was poor - the jet bath didn’t work, and the ceiling had holes in it and teh couch smelled of stale urine. The air conditioning in my room didn’t work during a heatwave with temperatures reaching 30 degrees Celsius. It was unbearable, and despite requesting assistance, no fan was provided until the last day of my stay. Additionally, the steam room and jacuzzi, which were among the amenities I was looking forward to, just didn’t work. This lack of functional facilities was a significant letdown. The team were nice & the location was good - but there are better hotels in the local vicinity that are better value for money and don’t cash in on the LGBTQ+ community by marketing themselves as “hetro friendly”. I chose this hotel for its reputation as an LGBTQ+ friendly establishment and its appeal to gay travellers. Unfortunately, the facilities and overall maintenance fell short of expectations. I worry that this situation may persist as long as the hotel continues to leverage its LGBTQ+ reputation to attract guests without delivering the quality that travellers clearly deserve.
Stayed 5 nights in Sep 2024

2/10 Terrible

Charlie, Greenwich

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a shame for a good brand in Spain. Berlin Axel is a disaster.
Stayed 3 nights in Sep 2024

4/10 Poor

Rosario

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not as nice as we were led to believe
2 night stay. AC was out. No clean towels at gym. Gym lockers broken. Jacuzzi broken. No closet in room. Shower was difficult to get in/out. Very unsafe. Bed was good.
Stayed 2 nights in Sep 2024

8/10 Good

Jonn

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, poor aircon for summer
The hotel is a great location and the spa is very nice except the spa was not heated. The biggest issue was the lack of reasonable functional air-conditioning as it was extremely hot and hard to sleep due to the efficiency of the air-conditioning. All the guests were complaining and regrettably it is what it is.
Stayed 7 nights in Aug 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Stayed 5 nights in Aug 2024

2/10 Terrible

Haroon

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs found in room switched rooms at 1 AM and was too scared to sleep in the new room a 30 minute nap when she used to shower but only had scolding hot water on both showers and burnt myself and then called 11 o’clock to remind me that I had to check at 12 which I was fully aware of to management Got no response. Sent an email. We’ll see what they do. They don’t seem to care about anybody or customer service. It’s very sad
Stayed 1 night in Aug 2024

2/10 Terrible

Husam

Liked: Cleanliness
Disliked: Property conditions & facilities
Location is amazing, but it's very noisy in the hotel, doors closing is very loud, hallway carpet is very dirty, and upon check out they charge "city tax" that no one knows about, Expedia mentions "payment includes all taxes" but they ask for it even though they don't even mention it upon check in.
Stayed 1 night in Aug 2024