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"Great value and location. Some of the areas needs some attention on the roof top decking. Good breakfast. " More
24 May 2019 by axel team
Hello, Thank u so much for this review we are looking forward to see u again Best regards
7 Aug 2018 by Oliver Böhme / Hotel Manager
Thank you for your recent stay in the Axel Berlin. A person from the SPA Company will check the Jacuzzi, you will not have any problem the next time. Best regards from Berlin
27 Oct 2024 by Sebastian
Thank you for your feedback. We promise to take your opinion to heart and do our best to make your next stay without any problems. Best regards, Sebastian, Front Office Manager
11 Aug 2024 by Ivan Rivero
Dear Sigve, Thank you very much for your assessment on behalf of the entire Axel Hotel Berlin team. We want to apologize to you, since, during your stay with us, we have not met part of your expectations. As you know, we have a 24 hour reception for any incident or request you may have, with this, we would have been able to find solutions to make your stay more pleasant. The entire Axel Hotel Berlin team if you need it on a daily basis for those clients who are more comfortable. We hope to see you again at Axel Hotel Berlin and that your Axel experience is satisfactory in every way. Kind regards, Ivan Rivero, Front Office Manager
15 Feb 2024 by Borja V.
On behalf of Axel Hotel, we would like to thank you for choosing us. We will keep working hard in order to hopefully improve on your next visit. Kind regards
28 Oct 2023 by Borja V.
On behalf of Axel Hotel, we would like to thank you for choosing us and for your feedback, as it is reviews like this that give us strength to keep working hard in order to offer the best possible service. We hope to see you again in the future. Kind regards
24 Oct 2023 by Borja V.
On behalf of Axel Hotel, we would like to thank you for choosing us. Here at Axel, we strive for diversity and inclusivity; most of all, we tolerate no discrimination and differentiation of guests regarding their sexual preference. Kind regards
24 Jul 2023 by Borja V.
Thank you so much for your review as it allows to identify our weaknesses and improve our service for your next visit. We will talk to housekeeping to solve this issue. Kind regards
24 Jul 2023 by Borja V.
Thank you so much for your review and for choosing to stay with us. We are very glad to hear that our staff was great since we are working our hardest to improve our customer service. We hope to host you again soon. Kind regards
The following facilities are closed on Monday and Tuesday:
Axel Hotel Berlin - Adults Only offers its guests a full-service spa, a health club, and a sauna. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and a lift are also featured at Axel Hotel Berlin - Adults Only. This Berlin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Axel Hotel Berlin - Adults Only offers 87 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.
Recreational amenities at the hotel include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
