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"Dining staff ignore customers with limited mobility they do not offer any help with breakfast. But fusses with abled customers. " More
15 Feb 2019 by Katrin Kraske, Guest Relations Manager
Dear guest, Thank you for drawing our attention to the service at our restaurant. It gives us an opportunity to reflect on our customer satisfaction and improve our service in the future. Please recognize that we aim to do better. We regret that we did not meet your expectations and we would like to apologize for the rude behavior. We very much hope that you will give us the opportunity to change your impression of us to a positive one during your next stay with us. Best regards,
27 Jun 2022 by Katrin Kraske, Guest Relations Manager
Dear Christophe, Thank you, we are pleased that you enjoyed your stay with us so much. Thanks also for the constructive feedback - we will take it to heart! See you soon again, best regards,
25 May 2020 by Katrin Kraske, Guest Relations Manager
Dear guest, We appreciate your evaluation and thank you for giving us 4 stars. Our team and I are looking forward to welcome you back at our Leonardo Boutique Berlin City South. Best regards,
6 Feb 2020 by Katrin Kraske, Guest Relations Manager
Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Leonardo Royal Berlin Alexanderplatz gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,
28 Oct 2019 by Katrin Kraske, Guest Relations Manager
Dear guest, We don't want to miss the chance to thank you for your feedback about our Leonardo Boutique Hotel Berlin City South. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards,
11 Jun 2019 by Katrin Kraske, Guest Relations Manager
Dear guest, Thank you very much for your lovely feedback to our Leonardo Boutique Hotel Berlin City South. Best regards,
7 Jun 2019 by Katrin Kraske, Guest Relations Manager
Dear guest, Thank you very much for your lovely review. Our team and I are very happy that we were able to convince you and that you had a good time at our hotel. We look forward to your next visit and wish you all the best. Kind regards,
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Leonardo Boutique Hotel Berlin City South. Parking is available for a fee. This 4-star Berlin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Leonardo Boutique Hotel Berlin City South offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. 43-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
