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TWO Hotel Berlin by Axel - Adults Only

4-star property
Bundesallee 31a, Berlin, 044 511 21 42
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4.0 out of 5
Very good!
See all 39 ebookers Reviews

"A modern hotel and spotlessly clean throughout. Checking in seems to take longer than necessary with lots of clicking on the keyboard by the reception ... " More

By a verified traveller on Wed 25 Sep 2019

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Single Room

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Superior Room

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City Room

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Junior Suite

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Suite

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Axel TWO Berlin - Adults Only. During your stay, you'll be within walking distance of Kurfürstendamm. Features include free WiFi in public areas, plus a full-service spa and a gym.

  • Free WiFi
  • Continental breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include multilingual staff, a lift and a rooftop terrace
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Kurfürstendamm and a few minutes from Zoo Berlin

Axel TWO Berlin - Adults Only ratings based on 39 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Axel TWO Berlin - Adults Only

Everyone (28) Couples (6)
4 out of 5

Posted by on 5 Nov 2019

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Comment from Hotel Management

9 Nov 2019 by Matt

Thank Your for your review. If You can be more specific about dissatisfaction about your stay it - we would like to know in which areas we must improve. Kind Regards

3 out of 5
A modern hotel and spotlessly clean throughout. Checking in seems to take longer than necessary with lots of clicking on the keyboard by the receptionist for every guest. Our room was a "suite" which had a small lounge and a reasonably sized separate bedroom and the usual compact shower room. There was too much clumsy and rather cheap looking furniture in the lounge area and two plug sockets didn't work. Two large tall pots with vile plastic imitation green hedge balls also adorned the room...why? Smart TV in room with many channels but the TV wasn't setup to WiFi so rendering Netflix etc as unusable. The biggest negative for this hotel is the constant banging of doors ricocheting down the corridors due to them having hard flooring. Most noise was caused by the exit door to the lift/stairs not having a soft close. Reported it but by the time we left nothing had been done. A nice enough hotel but completely devoid of any character and individualism. If this hotel was positioned by the sea in Spain it would be fine but for a city centre property it is lacking.

Posted by on 25 Sep 2019

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Comment from Hotel Management

13 Oct 2019 by Tomasz Klyszejko

Dear guest, Thank you for the feedback, as we can see your stay was not satisfying, we try to improve to made our guest fell comfortable and nice Best regards

4 out of 5

Posted by on 20 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by Oliver Böhme / Hotel Manager

Thank you for your recent stay and your review. Best regards from Berlin

5 out of 5
The room felt very warm and welcoming and the bed was very comfortable.

Posted by , from Cluj on 22 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Oliver Böhme/ Hotel Manager

Thank you for your recent stay and your review. Best regards from Berlin

5 out of 5

Another great stay

This is our 2nd time this year at this particular Axel hotel. we really enjoy the spa facilities. The steam room and jacuzzi are great, sadly the sauna wasn’t working on our visit this reduced my score, however reception advised we could use the other axel facilities if that was a problem. The spa is open until around 2am and was often busy at 11pm. We recommend getting the room above the city grade room as there is a huge difference in size. The beds.... these made our day rather unproductive as we didn’t want to get out of them as they are so comfortable!! Sadly the pillows has room for improvement. The shower facilities in the room appear to have had doors installed since our last visit which is a good improvement as reduces any mess in the bathroom, which has heated floors. Will likely stay again!

Posted by , from London, UK on 8 Jan 2018

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Comment from Hotel Management

9 Jan 2018 by Axel

Dear Daniel First of all, I would like to thank you for staying with us again in Berlin Also thank you for your opinion and for sharing it with all travelers. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We hope to see you very soon, Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel

3 out of 5

Near 2, ubahhs

No english language news channels, basic rooms ok. No tea or coffee facilities in room.

Posted by , from london on 19 Nov 2017

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Comment from Hotel Management

22 Nov 2017 by Axel

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Berlin Also thank you for your opinion and for sharing it with all travelers. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We hope to see you very soon, Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel

5 out of 5

Visiting for weekend for event good hotel

Pros: The staff are all pleasant, helpful and efficient. The hotel is very modern, clean and well maintained. Wifi is reliable and the facilities in rooms.
Cons: They need to add an evening meal service to the restaurant upstairs.
Location: It is a bit of a walk to nearest shopping and tourist areas and there not much choice nearby for food or general shopping etc.
This is the second event in two months that i have come to Berlin for and the second stay i have had at this Hotel. Last time i had the basic double which was great and this time i went up to one of the bigger rooms/suites and it was perfect. The hotel is clean, its modern, the cleaning is daily, the reception staff are helpful and efficient. There are good facilities in the rooms and in the wellness area also very clean. The only downside is its around a 10 min walk to the nearest shopping area and 15 min walk from the other Axel in Berlin which is in the LGBT district where a lot of the LGBT events are held but its right next to metro stops and the walks are not unpleasant in the daytime and a fairly short taxi to so that is easily overcome. Reasonable breakfast but sadly no evening restaurant and not that many good ones near by so again you probably will need travel for good evening meals. The wifi is reliable.

Posted by , from London on 25 Oct 2017

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Comment from Hotel Management

30 Oct 2017 by Axel

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Berlin Also thank you for your opinion and for sharing it with all travelers. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We hope to see you very soon, Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel

5 out of 5

Very nice adults only.

Nice hotel with friendly stuff. Near metro station, so easy to get around city. Though walking distance to KaDeWe for example.

Posted by , from Finland on 16 Sep 2017

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Comment from Hotel Management

28 Sep 2017 by Two Hotel Berlin

Dear Guest, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind Regards, Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel

4 out of 5

Clean and modern with friendly staff

Pros: Modern clean rooms with good decor and hotel staff
Cons: Please tell the cleaners to stop slamming doors as they go in and out from 9am in the morning as sound proofing is not great on these rooms.
Location: The local area is not great but you can get nearby parts of the city that offer more by 10-15 min walk or a tube or short taxi.
Two by Axel is quite clean and modern the standard room i had was a little on the small size but had all the comfort and facilities i needed. The staff were helpful and friendly. The spa and gym were clean and new but i prefer the one at the other Axel in the city as this is in the basement and feels a bit more like a leisure center than a hotel spa in terms of decor etc. My only other draw back is that its a bit of a walk away from town and a large part of the walk i would not want to do in the dark. That said the tube is right next door so thats an option and taxi between this hotel and the other Axel if you are going out in that area was around 10 euros. I would say this place is much better value for money than the other Axel and yet stil a good hotel. I would stay again.

Posted by on 12 Sep 2017

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Comment from Hotel Management

28 Sep 2017 by Two Hotel Berlin

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Berlin Also thank you for your opinion and for sharing it with all travelers. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view. We hope to see you very soon, Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel

5 out of 5

Great hotel

I'll be honest the main reason I booked this hotel over the other Axel was the price. However saying that I will only be returning to this hotel when I'm in Berlin. The hotel was fantastic, new, fresh white and clean. Touch buttons throughout. Nice jacuzzi steam room and sauna. Downfall is sauna was far too hot so I didn't use it but used the steam room. The air conditioning in the room isn't strong and in summer struggles. In saying that there's huge radiators in the room and appears the bathroom floor is heated for winter which I look forward to trying during the winter months. Tea and coffee facilities in the room and a large tv. Bed very comfortable with 2 different strength pillows. Very close to U9 ubahn and on the next corner u7 and u9. To go from Schöneberg back to the hotel at night maybe a €8 uber. Alexanderplatz was approximately €23 back from GMF. Down near the shell petrol station there's a lovely quiet street with a few cafes I would suggest visiting.

Posted by , from London, UK on 24 Jul 2017

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About the TWO Hotel Berlin by Axel - Adults Only

Location Bundesallee 31a, Berlin, 10717

Property Features

Axel TWO Berlin - Adults Only offers its guests a full-service spa, Access to hot tub, and a sauna. WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at Axel TWO Berlin - Adults Only. This Berlin hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 7 levels
  • Built in 2014
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lietzenburger Str. Uhlandstr. Bus Stop (1.6 km / 1 mi)
  • Metro station: Guntzelstrasse U-Bahn (0.1 km / 0.1 mi)

Room Amenities

Axel TWO Berlin - Adults Only offers 86 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

Spa Services

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.

  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 18

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TWO Hotel Berlin Axel
  • TWO Berlin Axel
  • TWO Hotel Berlin Axel Adults
  • TWO Hotel Axel Adults
  • TWO Berlin Axel Adults
  • TWO Axel Adults
  • TWO Hotel Berlin by Axel
  • Axel Two Berlin Berlin
  • Axel TWO Berlin Adults Only
  • Axel TWO Berlin - Adults Only Hotel
  • Axel TWO Berlin - Adults Only Berlin
  • TWO Hotel Berlin by Axel Adults Only
  • Axel TWO Berlin - Adults Only Hotel Berlin

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.