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Mercure Bilbao Jardines De Albia

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Bilbao Jardines De Albia

Bar (on property)
Front of property
Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Lounge
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym

Explore the area

Map
San Vincente 6, Bilbao, Vizcaya, 48001
  • Zubizuri Bridge
    6 min walk
  • Da Vinci
    1 min walk
  • Pio Baroja Tram Stop
    5 min walk
  • Bilbao (BIO)
    13 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Family Room, 1 Queen Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Bilbao Jardines De Albia

Hotel with a full-service spa, near Guggenheim Museum Bilbao
This hotel features a full-service spa, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Change of towels is available on request
Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Jardines de Albia. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Mercure Bilbao Jardines De Albia. During your stay, you're just a quick walk from Ensanche. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with manicures and pedicures, hydrotherapy or aromatherapy at Spa Jardines de Albia
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from Guggenheim Museum Bilbao and a 4-minute drive from San Mames Stadium
Mercure Bilbao Jardines De Albia offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a library, and a terrace are also featured at the business-friendly Mercure Bilbao Jardines De Albia. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Mercure Bilbao Jardines De Albia has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open select days
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao

Mercure Bilbao Jardines De Albia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 1003 reviews" "
Rating 8 - Good. 354 out of 1003 reviews" "
Rating 6 - Okay. 71 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Philip Gerard, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Comfortable hotel but don’t expect to sleep between about 2.00 a.m. and 5.00 a.m. if you have a room facing the street below, where the nightclub crowd come out from Thursday to Saturday nights.
Stayed 7 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great hotel! Rooms were big and customer service was fantastic. Would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great location, very clean and a fabulous breakfast.
Stayed 5 nights in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb room ready for us early and suited our needs for the duration of our stay. Nice breakfast too
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my 1st pick of hotels in Bilbao. The breakfast is great
Stayed 3 nights in Jun 2024

8/10 Good

gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

8/10 Good

Manjit

The staff were very friendly and spoke good English.
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Nilian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the bad, very loud street noise late at night from club goers outside of hotel. AC turns of late at night, you go to bed cold and wake up sweeting. We had 2 rooms and same issue. Rooms are confi, big bathroom. Parking is good as well. Plenty of dining options at walking distance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful, location amazing, facilities second to none and breakfast was great
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomas

Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful and friendly staff. Excellent breakfast. Only downside was that in order to use the pool / spa you needed to book.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Colette

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay in Bilbao and could discover the city by walking
Stayed 2 nights in Jul 2024

10/10 Excellent

Elowisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Juan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down place. Not even close to the pictures.
The hotel is very rundown. Not even close to a 4 star hotel. Towels were old, tubs dirty. We complained and received absolutely no solution to our requests. Location is really good but definitely not worth over 200 euros per night.
Stayed 1 night in Jul 2024

10/10 Excellent

LISEL

Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 4 nights in Jun 2024

10/10 Excellent

Viviana

Excelente
Stayed 3 nights in Jun 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Good location and excellent breakfast. However, the mattress was sunken and too hard - I didn't sleep well. The bathroom needs a thorough scrub to remove the mould (no air extraction in bathroom???). And all the tiles should really be wiped down between guests - There was a hand print high up on the wall in the shower. It was there when we arrived and still there when we left. Was not asked on check-out if we enjoyed our stay, so we didn't say. It didn't quite feel like a 4 star hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near the train station was excellent, as was the front desk service and breakfast.
Stayed 1 night in Jun 2024

6/10 Okay

Chanchal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were all very friendly but the person who checked us in gave us a room opposite an office building from where people were looking into our room all the time.With no net curtain, in order to preserve our privacy, we had to draw the curtains during the day when we were in .I find this unacceptable when I paid 4* price for this hotel .I expect Expedia to look into room 202 of the hotel and give me compensation in monetary terms .I am not happy with the room given to me and my wife .
Stayed 3 nights in Jun 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here bc of the great location- 12 min walk to Guggenheim, 5 min to shopping and dining, easy to hop on the tram. We also loved the lovely room, very clean, and we reserved garage parking- very convenient. Safe and lovely area.
Stayed 2 nights in May 2024