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NYX Hotel Bilbao by Leonardo Hotels

3.5 star property

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Photo gallery for NYX Hotel Bilbao by Leonardo Hotels

Rooftop terrace
Superior Room, City View (Space Family) | View from room
Minibar, in-room safe, desk, blackout curtains
Lobby
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Areatza Kalea 4, Bilbao, 48005
  • Plaza Nueva
    ‪3 min walk‬
  • Guggenheim Museum Bilbao
    ‪20 min walk‬
  • San Mames Stadium
    ‪5 min drive‬
  • Bilbao (BIO)
    ‪24 min drive‬

Room options

View all photos for Double Room, City View (Down To Earth)

Double Room, City View (Down To Earth) | Minibar, in-room safe, desk, blackout curtains

Double Room, City View (Down To Earth)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, City View (Space Family)

Superior Room, City View (Space Family) | Minibar, in-room safe, desk, blackout curtains

Superior Room, City View (Space Family)

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Space)

Superior Room, City View (Space) | Minibar, in-room safe, desk, blackout curtains

Superior Room, City View (Space)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

NYX Hotel Bilbao by Leonardo Hotels

Hotel with a fitness centre, near Guggenheim Museum Bilbao
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and a meeting room.
NYX Hotel Bilbao by Leonardo Hotels offers 108 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NYX Hotel Bilbao by Leonardo Hotels. During your stay, you're just a quick walk from Arriaga Theater. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at The Clash
  • Buffet breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A fitness centre, a vending machine, and an arcade/games room are also featured at NYX Hotel Bilbao by Leonardo Hotels.

This 3.5-star Bilbao hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
The Clash – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
On-site venue No. 2 – rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 21.30 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Clash

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Nearby parking fee: EUR 21.30 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
Property Registration Number HBI01277

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

NYX Hotel Bilbao Leonardo Hotels
NYX Bilbao Leonardo Hotels
Hotel NYX Hotel Bilbao by Leonardo Hotels Bilbao
Bilbao NYX Hotel Bilbao by Leonardo Hotels Hotel
Hotel NYX Hotel Bilbao by Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Leonardo Hotels
NYX Leonardo Hotels
Nyx Bilbao Leonardo Hotels
Nyx Bilbao By Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Hotel
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Bilbao by Leonardo Hotels Hotel Bilbao

NYX Hotel Bilbao by Leonardo Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 883 reviews
Rating 8 - Good. 225 out of 883 reviews
Rating 6 - Okay. 64 out of 883 reviews
Rating 4 - Poor. 28 out of 883 reviews
Rating 2 - Terrible. 15 out of 883 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great hotel, great breakfast
Stayed 4 nights in Feb 2025

10/10 Excellent

sandra, Santo domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice hotel. I would certainly come back again
Stayed 2 nights in Feb 2025

10/10 Excellent

Kieran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well located, at the entrance of the Old Town. The staff is friendly and always ready to help you.
Stayed 3 nights in Jan 2025

6/10 Okay

Eyda M

Stayed 4 nights in Dec 2024

8/10 Good

Mario

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kerensa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic news year's Eve dinner. Comfortable room and very clean. Good bar service at reasonable prices. Breakfast had a good range of options.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No parking on site. Public car park 10-15 min by foot which made for extremely frustrating arrival after a 12 hour drive. Extremely bad service at check in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NYX wax excellent! Close to everything.

Please get rid of the "ecofriendliness" rating it's absurd and it's simply virtue signaling. Not even sure what that nonsense means...
Stayed 4 nights in Dec 2024

8/10 Good

Darren

Liked: Amenities
Great location. Was not a city view room only a side street which was very noisy. Rooms quite small but clean and maids changed towels etc everyday. Definitely not sound proof tho as could hear everything from adjoining rooms
Stayed 4 nights in Dec 2024

10/10 Excellent

Roger William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things that really matter in a hotel stay where there - clean, comfortable bed, good shower, good breakfast choice and helpful staff. Fair price also.
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Excellent!
Stayed 1 night in Dec 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you again!!

Very friendly staff, always service oriented. Exquisite hotel and great location. Thank you.
Stayed 3 nights in Nov 2024

8/10 Good

Fulvio

Stayed 1 night in Nov 2024

8/10 Good

Stephen, Mazarron

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice decor in the hotel and room a very comfortable although a bit small for a luxury hotel. Breakfast was poor so I would not select this option again. Staff we generally friendly and helpful. I would stay at this hotel again but I would not take breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Varinia

Travelled with partner
Clean, location is excellent and staff very helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located with many options for transport around and within walking distance to main landmarks. Located next to the old town it has plenty of dining options around. Lovely hotel room, very modern with great amenities. Frienly staff too - strongly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very easy. Nothing super special about the room, but it is very convenient to both the train station and the tourist hub.
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel for so many things. It is in the old part of the city which is lovely and you can drive to it and park nearby without having to enter the Low Emission Zone of Bilbao. But at the same time it's right across the bridge from the "new" city, and a 20 minute walk to the Guggenheim and 30 minute walk to the ITSA Maritime Museum.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is phenomenal, was able to explore the whole Cusco viejo, Guggenheim, surrounding area on foot. The property is modern, quiet and very clean. Very safe surroundings. The room size was fine, very efficient layout.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time in the hotel and is a pleasure. The staff is so friendly, the area is perfectly centric and the rooms and common areas exquisite. A+. Great coffee too. The details are a must! The coffee, the water bottle, the toothbrush, fully appreciated.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leonides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Oct 2024