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Grand Hotel Francais - ex. Best Western

3.0 star property

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Photo gallery for Grand Hotel Francais - ex. Best Western

Exterior detail
Lounge
Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices
Reception
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Rue Sainte-Catherine
    ‪4 min walk‬
  • Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place de la Bourse
    ‪8 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪50 min drive‬

Room options

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout curtains

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | In-room safe, desk, laptop workspace, blackout curtains

Comfort Room, Mobility Accessible, Ground Floor

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout curtains

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout curtains

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Hotel Bordeaux Centre

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (598)
The price is CHF 137
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Quality Hotel Bordeaux Centre

About this property

Grand Hotel Francais - ex. Best Western

Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Grand Hotel Francais - ex. Best Western offers 35 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Francais - ex. Best Western. During your stay, you're just a quick walk from Rue Sainte-Catherine. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Rue Sainte-Catherine and 5 minutes on foot from Grand Theatre of Bordeaux
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. The eco-certified Grand Hotel Francais - ex. Best Western also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Grand Hotel Francais - ex. Best Western has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 440 out of 823 reviews
Rating 8 - Good. 303 out of 823 reviews
Rating 6 - Okay. 59 out of 823 reviews
Rating 4 - Poor. 14 out of 823 reviews
Rating 2 - Terrible. 7 out of 823 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Harvey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for sight seeing and very comfy rooms
Small hotel, great friendly service with a good breakfast. Small hotel in the middle of Bordeaux, walking distance from all. They arranged a daily taxi for us as being in that part of the city, It is hard to get an uber. Would definitely stay agian.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, service and rooms!
Friendly and helpful staff, excellent room, clean, safe area. Lobby bar has cool vibe. Hotel is in excellent location with plenty of restaurants & shopping close by. The streets of Bordeaux are very small, many closed off to traffic. Local building are very old but well kept. I felt safe and people & families were walking about. Taxi to train station was on $6.50.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Extremely convenient situation right in the centre of things. Very quiet and relaxing, lovely bar and excellent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

marc moshe

Liked: Amenities, property conditions & facilities
Very central clean and welcoming
Stayed 1 night in Oct 2024

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very cozy bar with Excellent drinks. Location is perfect.
Stayed 2 nights in Oct 2024

6/10 Okay

Virginia

Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower cubicles are way too small.
Thé hotel service js good and the hotel condition is good. If you are a larger person you will need to breathe in or inhale to be able to close the shower door. I’m not especially large but I had to do this .
Stayed 1 night in Oct 2024

6/10 Okay

Janet

Travelled with group
Liked: Staff & service
The comfort room is small but fine for a short stay. Central location tram tickets can be bought at the hotel with reductions available for local attractions. Lots of restaurants in the area.
Stayed 3 nights in Oct 2024

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located just off the main shipping and pedestrian area, the hotel is in a small, quiet street. The area felt safe (we were 3 senior ladies with some mobility issues) and very accessible. Everyone staffing the front desk was fluent in English, friendly and efficient. Now that you have to request shampoo and cream rinse if you need it; it is not automatically supplied in the rooms. We had two rooms, one was on the first floor, handicapped accessible, and comfortably large and one (the single room) was elevator accessible and quite small but also comfortable to sleep in. The bar was a nice lounge that also functioned as a very comfortable meet-up space. (We only had wine but it was fully stocked.) During the day, before it was open to serving, it was a lovely, uncrowded place to wait, relax with friends, or read and reply to email. It has an old-world feel to it with me-, world comforts in it's seating.
Stayed 1 night in Sep 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great part of the old town in Bordeaux. The staff were very helpful
Stayed 3 nights in Sep 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More choice of teas in the room would be my only minor criticism
Stayed 3 nights in Sep 2024

6/10 Okay

Deborah

Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Stayed 4 nights in May 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service
I have stayed here 5 times over 2 years. The hotel has in my opinion become a little shabby.
Stayed 1 night in Jul 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, nice room but quite small, great shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Garett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, amenities
Great location, fantastic service, just what was needed for a two night break. Not flash, just clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nursalim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first of all very great staff and very friendly with great English. We hv free crissant available (time to time) as well as wster refill, and mint water too! secondly, ver excellent location, cannot beat this, 5 mins to Gambetta square where along that 5 mins walk to Gambetta there are many high end stores like louis vuitton, hermes, lancet, etc. as well as lical leather made, there is also a BK Burger King is at the corner there. Majestic but very old Cathedral St Andre is about 7 mins walk. Rue Catherine shopping, the longest pedestrian stores in France... about 15 minn walk. The road (rue temple) in front of the hotel is not accessible by car, and either the next wide road at the end of rue temple where thr trams are passing by, this is just 3 minutes from hotel. The hotel it self is a renovated 200 year old building, very beautifully snd neatly done! Huge white blocks of stones are visible on the wall, especially around a beautiful stair case. The room is not big but enough for both of us, great shower room good size 2x4 ft with both rain head and handheld shower head! , bed, room light is good too, etc.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, well-maintained hotel. Nicolas on reception and Théo in the bar looked after us particularly well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iestyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024