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"Overall good. However we had a bad experience upon checking in when we were allocated a room in the apartments (3 Key) instead of the hotel as booked. ... " More

By Hey Jimmy on Fri 20 Sep 2013

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Double Room (2 Adults + 1 Child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Apartment (2 Adults + 2 Children)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Sea View (3 Adults)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Mar Hotels Paguera & Spa, you're just a quick walk from Platja de La Romana. Enjoy features like a full-service spa, an outdoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and a playground
  • 14 minutes by car from Port of Palma de Mallorca and 8 minutes from Palma Nova Beach

Mar Hotels Paguera & Spa ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Mar Hotels Paguera & Spa

Everyone (2) Couples (3) Family (2)
4 out of 5

Well established four star hotel

Overall good. However we had a bad experience upon checking in when we were allocated a room in the apartments (3 Key) instead of the hotel as booked. Naturally I protested but there was no rooms available for that night. We were however accommodated in the hotel from 1030 the following morning but it spoiled the first night. I have good reason to believe this unacceptable practice is quite common.

Posted by on 20 Sep 2013

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1 out of 5
das essen war schlecht, personal verfügt übet keine erfahrung. zimmer sehr schlecht die schränke fallen auseinander, die sauberkeit lässt zu wünschen übrig. det speisesaal war so schlecht belüftet, dass mann nach 5 minuten das frittierz gerochen hat. das hotel ist maximal ein 2 sterne hotel und nicht ein 4 sterne. war schön 10 mal in mallorca aber dieses hotel war leider das schlechteste mit abstand.

Posted by on 11 Aug 2024

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Comment from Hotel Management

2 Sep 2024 by Guest Experience Manager

Libe Massimo,Wir bedauern aufrichtig zu lesen, dass Ihr Aufenthalt in unseren Mar Hotels Paguera & Spa hinter Ihren Erwartungen zurückgeblieben ist, aber wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen. Wir sind davon überzeugt, dass es immer Raum für Verbesserungen gibt, und Ihr Feedback ist sehr wertvoll für uns. Wir bedauern, dass wir Ihre kulinarischen Wünsche in diesem Fall nicht erfüllen konnten. Sie können sicher sein, dass wir Ihr Feedback an unsere Küchenchefs weitergeben werden, um die kulinarischen Erlebnisse unserer zukünftigen Gäste zu verbessern.Unser wichtigstes Engagement und Ziel ist die Zufriedenheit unserer Gäste. Um zu gewährleisten, dass unsere Hotels Jahr für Jahr von unseren Gästen bevorzugt werden, überprüft das Managementteam zusammen mit den Abteilungsleitern regelmäßig unsere Einrichtungen, überprüft die Menüs und Produkte der Restaurants und führt regelmäßige Servicekurse durch, um die Einhaltung unserer hohen Qualitätsstandards als Unterscheidungsmerkmal unserer Marke sicherzustellen; Wir freuen uns daher darauf, Sie bei Ihrem nächsten Besuch in den Mar Hotels Paguera & Spa wieder begrüßen zu dürfen, und bitten Sie, uns auf etwaige Unannehmlichkeiten hinzuweisen. Wir versprechen Ihnen, unser Möglichstes zu tun, damit Sie einen fantastischen Urlaub bei uns verbringen. Mit freundlichen GrüßenIrene Peña

4 out of 5

Posted by on 4 May 2023

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Comment from Hotel Management

20 Jun 2023 by Guest Experience Manager

Good afternoonThank you for rating your stay with us.Regards,Irene PeñaGuest Experience Manager

3 out of 5
Hotel sehr alt, Betten auf Rädern wie im Hospital. Keine Türen bei den Zimmern. Wc siehr schön aus ist aber alt und das wasser hört man die ganze nacht

Posted by on 2 May 2023

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Comment from Hotel Management

17 May 2023 by Irene Peña Guest Experience Manager.

Guten Morgen,Wir sind traurig, Ihre Meinung über das Zimmer, in dem Sie während Ihres Urlaubs übernachtet haben, zu lesen, da alle Zimmertypen, die wir anbieten, auf unserer Website sorgfältig beschrieben sind. Für zukünftige Anlässe möchten wir über unser Callcenter einen persönlichen Reservierungsleitfaden hinterlassen, um die perfekte Auswahl des Hotels und des Zimmertyps zu gewährleisten, der Ihren Bedürfnissen entspricht.Grüße,

4 out of 5
Hôtel très bien situé proche d’une belle plage très bien entretenue Personnel à la réception très accueillant et serviable aussi au restaurant particulièrement les cuisiniers et certain(es) du restaurant Le nettoyage des chambres peut être amélioré par contre il est fait à la vite Belle piscine mais qui a besoin d’un Rafraîchissant pour un 4 * Espace piscine bains frais à remous très apprecié

Posted by on 31 Jul 2018

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3 out of 5

einfaches Apartement

Gute Lage, einfaches Mobiliar. Vis-a-vis Hund der tagsüber fast unaufhörlich bellt.

Posted by on 24 Sep 2014

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4 out of 5

Eine bessere Lage gibt es nicht..

Diese Hotel mit dahinter liegenden Appartements ist in einer sehr guten Lage. 300 meter von einen super sauberen und schönen Strand entfernt. Das Zimmer ist sauber und gut eingerichtet. Ein Minus Punkt ist allerdings das die Armaturen etwas veraltet sind. Aber sonst waren wir in der einen Woche wie wir da waren super zufrieden.

Posted by on 28 Jul 2014

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About the Mar Hotels Paguera & Spa

Location Carrer Gavines, 19, Calvia, Mallorca 7160

All-inclusive Details

All-inclusive room rates at Mar Hotels Paguera & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Not included

  • Spa/beauty facilities and services

  • Buffet-style meals included
  • Spa/beauty facilities and services not included
  • Additional service charge accepted
  • All meals included

Property Features

Some rates at Mar Hotels Paguera & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Mar Hotels Paguera & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Mar Hotels Paguera & Spa. This 4-star Calvia hotel is smoke free.

  • 178 guestrooms or units
  • 3 buildings
  • Built in 1970
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Room Amenities

Mar Hotels Paguera & Spa offers 178 air-conditioned accommodations with a hairdryer and blackout curtains. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers. This Calvia hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

On-site venue – This buffet restaurant serves breakfast, lunch and dinner.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Archery on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.

  • Property does not offer on-site COVID-19 testing
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 to 15 for adults and EUR 5 to 15 for children
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Seramar Sunna Park
  • Hotel Seramar Sunna Park Calvia
  • Seramar Hotel Sunna Park
  • Seramar Sunna
  • Seramar Sunna Park
  • Seramar Sunna Park Calvia
  • Seramar Sunna Park Hotel
  • Sunna Park
  • Sunna Park Hotel
  • Mar Hotels Paguera Spa
  • Hotel Seramar Sunna Park
  • Mar Hotels Paguera & Spa Hotel
  • Mar Hotels Paguera & Spa Calvia
  • Mar Hotels Paguera & Spa Hotel Calvia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.