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Grand Sunrise Palace Hoi An

5-star property
320 Cua Dai, Cam Chau, Hoi An, Quang Nam, Hoi An, 044 511 21 42
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5.0 out of 5
Exceptional!
See all 1 ebookers Reviews

Points Of Interest

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Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room, Balcony

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Presidential Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier King Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Double or Twin Room, Balcony

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Sunrise Palace Hoi An. During your stay, you're just a quick walk from Ba Le Market. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 2 outdoor pools
  • Treat yourself to reflexology, body scrubs or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute drive from Hoi An Market and a few minutes from Chua Cau
  • Airport shuttle service available for a fee

Grand Sunrise Palace Hoi An ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Sunrise Palace Hoi An

Couples (1)
5 out of 5
Der Aufenthalt im Grand Sunrise Palace war extrem angenehm. Das Personal war jederzeit äusserst freundlich und hilfsbereit, speziell Tina, Mia und Josie vom Spabereich und Luna von der Rezeption. Luna hat uns bei der Ankunft empfangen und sie ist so herzlich. Das Hotel ist sehr sauber, gründlich und hübsch eingerichtet. Es scheint definitiv neuer zu sein. Das Frühstück bietet sowohl lokale wie auch westliche Speise an. Die Auswahl ist Phänomenal und man muss nicht hungern. Wir hatten das Zimmer in Richtung Beach direkt oberhalb der Farm nebenan. Deshalb war es schon 5 Uhr morgens von den Gänsen und sehr wahrscheinlich dem Farmern mit seiner Arbeit etwas lauter. Wir würden bei einem nächsten Aufenthalt in Hoi An sofort wieder im Grand Sunrise Palace Hotel übernachten und können es wärmstens weiterempfehlen.

Posted by on 14 Sep 2024

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Comment from Hotel Management

16 Sep 2024 by Dung Pham

Dear Christoph,It was great and thank you for taking the time to provide a feedback on your recent stay with us. We’re delighted to hear that you experienced such a pleasant stay. We take pride in giving outstanding, personalized service to all our guests and we’re overjoyed to receive your compliments and appreciation. We look forward to welcoming you back to Grand Sunrise in the near future Warm regards, Grand Sunrise Palace Hoi An

About the Grand Sunrise Palace Hoi An

Location 320 Cua Dai, Cam Chau, Hoi An, Quang Nam, Hoi An, 084

Property Features

Grand Sunrise Palace Hoi An offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. The luxury Grand Sunrise Palace Hoi An also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Hoi An hotel is smoke free.

  • 85 guestrooms or units
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Sunrise Palace Hoi An offers 85 air-conditioned accommodations with fireplaces and minibars. Smart televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and change of towels can be requested.

  • Fireplace
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Electric kettle
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Grand Sunrise Palace Hoi An has a restaurant on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

The on-site spa has 12 treatment rooms, including rooms for couples. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Sunrise Palace Hoi An offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Sunrise Hoi An Hoi An
  • Grand Sunrise Palace Hoi An Hotel
  • Grand Sunrise Palace Hoi An Hoi An
  • Grand Sunrise Palace Hoi An Hotel Hoi An

You should know

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.