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Best Western Plus Soaho Douala Airport

4.0 star property

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Photo gallery for Best Western Plus Soaho Douala Airport

Lobby
Desk, free wired Internet, bed sheets, wheelchair access
Exterior
Lobby
Desk, free wired Internet, bed sheets, wheelchair access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Free airport shuttle
  • Breakfast available
  • Laundry

Explore the area

Map
Tunel Airport, Douala, PB 5602
  • Douala Grand Mall
    ‪2 min drive‬
  • Port of Douala
    ‪7 min drive‬
  • Douala Maritime Museum
    ‪7 min drive‬
  • Douala (DLA-Douala Intl.)
    ‪13 min drive‬

Room options

View all photos for Business Suite, 1 King Bed, Non Smoking

Business Suite, 1 King Bed, Non Smoking | Desk, free wired Internet, bed sheets, wheelchair access

Business Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Mountain View

Desk, free wired Internet, bed sheets, wheelchair access

Executive Suite, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View | Desk, free wired Internet, bed sheets, wheelchair access

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | Desk, free wired Internet, bed sheets, wheelchair access

Standard Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking

Superior Suite, 1 King Bed, Non Smoking | Desk, free wired Internet, bed sheets, wheelchair access

Superior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

K Hotel Douala

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (52)
The price is CHF 263
for 1 room
includes taxes & fees
6 Mar - 7 Mar
K Hotel Douala

About this property

Best Western Plus Soaho Douala Airport

Hotel in Douala with 3 outdoor pools and free valet parking
Along with 3 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Other amenities include a fitness centre, a poolside bar and a children's pool.
Best Western Plus Soaho Douala Airport offers 127 air-conditioned accommodations, with a hairdryer. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wired Internet access. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Soaho Douala Airport. During your stay, you'll be within walking distance of Douala Grand Mall. You'll find features such as free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at La galerie
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym and a playground
  • Just a 2-minute drive from Douala Grand Mall and 7 minutes from Cathedral of Saints Peter and Paul
  • Free airport shuttle service
As a guest of Best Western Plus Soaho Douala Airport, you'll find 3 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

The business-friendly Best Western Plus Soaho Douala Airport also features a garden, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
La galerie – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Pool BBQ restaurant – This lobby lounge specialises in international cuisine and serves lunch and dinner. Open daily.
Impulse Bar – This bar specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 17.55 for adults and USD 17.55 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Impulse Bar
  • La galerie
  • Pool BBQ restaurant

Things to do

  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Children's pool
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 72.72 for check-in between 4:00 AM and noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.69 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.55 for adults and from USD 17.55 for children
  • Late check-in fee: USD 72.72 for check-in between 4:00 AM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.

Property is also known as

Best Plus Soaho Douala Douala
Best Western Plus Soaho Douala Airport Hotel
Best Western Plus Soaho Douala Airport Douala
Best Western Plus Soaho Douala Airport Hotel Douala

Best Western Plus Soaho Douala Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 78 reviews
Rating 8 - Good. 11 out of 78 reviews
Rating 6 - Okay. 12 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 2 out of 78 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

godefroy

Stayed 3 nights in Nov 2024

10/10 Excellent

IBRAHIM

Stayed 1 night in Oct 2024

10/10 Excellent

makenya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my mom and sister visiting from the states! We felt so safe and comfortable here. The security keeps a good eye on the place so you feel very secure and the whole staff is amazing! After a long day of travel the kitchen staff made us food at 1:00am despite them being closed and we really appreciated them for going out of their way as they did not have to. 10/10 recommend staying here if you visit very close to the airport weather you just got off the plane and need a place to stay or have an early flight to catch in the morning! This place was so lovely, clean and well taken care of! Thank you to all the staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick Levis

Stayed 2 nights in Oct 2024

10/10 Excellent

Odile

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to the airport and the staff was super nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Zac, Rockville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice effort at modernity in a tough environment
Stayed 1 night in Jul 2024

8/10 Good

Luc

Liked: Cleanliness, staff & service
Very good but the Price of food is expansive.
Stayed 13 nights in Sep 2024

10/10 Excellent

Areen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean Pierre, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stay over in Douala, close to airport. Pleasant outdoor swimming pool for hot days.
Stayed 1 night in Sep 2024

8/10 Good

Areen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jean Pierre, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and modern hotel close to the airport and reasonably close to the city. Nice staff. Breakfast ok.
Stayed 1 night in Sep 2024

10/10 Excellent

Micael, Forney

Stayed 2 nights in Aug 2024

8/10 Good

george

Liked: Room comfort
Great hotel and very spacious.
Great hotel and very spacious, unfortunately there's no balcony and the runway rugs are very old and dirty. A modern charging system will be very handy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Georges

Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. The place is clean and offer interesting amenities, including an aquatic park for kids, swimming pools, tennis and 5 vs 5 outdoor soccer court, and working areas. The hotel would be perfect when they improve the gym.
Stayed 5 nights in Jun 2024

8/10 Good

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this hotel may need some improvements, it is maybe the best in Douala.
Stayed 5 nights in Jun 2024

10/10 Excellent

ISSIAKA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Patrick Levis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

IBOHN

Stayed 1 night in Mar 2024

6/10 Okay

CHARLES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The phone line 237 2 33 50 65 00 does not answer from abroad! Please fix it!
Stayed 1 night in Mar 2024

6/10 Okay

Ebenezer

Travelled with family
Liked: Cleanliness, staff & service
Disappointed
Great staff and good customer service in general. The grounds of the hotel is kept nicely, mainly the back where the pool and children area locates. It could be more inviting with pool chairs and umbrellas. The front was uninviting, a very frightful disable access and steep step access. We expected better from this well known hotel brand and disappointed that the standard was not maintained in Douala. We were expecting the hotel to be of a higher standard due to location and brand. The whole place is tired and in need of general repairs. We narrowly escaped the door facia falling on our heads as we leave the bedroom, what a joke. On our return, it was just stuck back on, waiting for the next unsuspecting customer. The shower did not work well, too much hot water waste from a broken shower. The toilet rocks about when seated on and never flush properly. Shabby finish around the shower cubicle, smashed toilet door from the soft close. Poor bathroom lighting. Mosquito invasion in the bedroom and the hotel lobby was at war with the critters. Just could not relax there or have a drink with the threat of been eaten alive. Breakfast ran out and flies enjoyed the meal equally. We slept at the hotel, but 3 days into our stay, we enjoy other hotels with better facilities, food, drink and relaxation. The hotel is in a very good location but this will not help in the future if poor standard is maintained. I hope not to book with your service again.
Shabby workmanship, health and safety hazard. Narrowly missed our heads.
Stayed 9 nights in Feb 2024

8/10 Good

Herve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall. The management does everything to accommodate you in case of any issue.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near the airport. Friendly staff and service. Excellent buffet dining.
Stayed 5 nights in Jan 2024