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Hilton Garden Inn Dubai, Mall Avenue

4.0 star property

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Photo gallery for Hilton Garden Inn Dubai, Mall Avenue

Lobby
Snack bar
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included

Explore the area

Map
22nd St, Al Barsha, Dubai
  • Ski Dubai
    ‪7 min walk‬
  • Mall of the Emirates
    ‪7 min walk‬
  • Wild Wadi Water Park
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪33 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | Minibar, in-room safe, iron/ironing board, free cots/infant beds

King, Suite, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Room, Connecting Rooms

  • 58 sq m
  • City view
  • Sleeps 6
  • 3 Single Beds

View all photos for Family Suite, 2 Bedrooms

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Family Suite, 2 Bedrooms

  • 85 sq m
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hilton Garden Inn Dubai, Mall Avenue

Family-friendly hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Hilton Garden Inn Dubai, Mall Avenue offers 370 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Dubai, Mall Avenue. During your stay, you're just a quick walk from Mall of the Emirates. You'll find features such as free WiFi in public areas, free valet parking and a free beach shuttle.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at The Garden Grille
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and archery
  • Within a 10-minute walk of Ski Dubai and Mall of the Emirates
  • Free beach shuttle service
Hilton Garden Inn Dubai, Mall Avenue offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 4 meeting rooms and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Garden Inn Dubai, Mall Avenue. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
The Garden Grille – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 82 for adults and AED 41 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grille

Things to do

  • 2 outdoor pools
  • Archery
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping centre
  • Ski passes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 82 for adults and from AED 41 for children
  • Airport shuttle fee: AED 210 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn Dubai, Mall Avenue offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hilton Garden Inn Mall Emirates Dubai
Hilton Garden Inn Mall Emirates
Hilton Garden Inn Dubai Mall Emirates Hotel
Hilton Garden Inn Dubai Mall Emirates Hotel
Hilton Garden Inn Dubai Mall Emirates
Hotel Hilton Garden Inn Dubai Mall Of The Emirates Dubai
Dubai Hilton Garden Inn Dubai Mall Of The Emirates Hotel
Hotel Hilton Garden Inn Dubai Mall Of The Emirates
Hilton Garden Inn Dubai Mall Of The Emirates Dubai
Hilton Garden Inn Mall Of The Emirates
Hilton Garden Inn Emirates Hotel
Hilton Garden Inn Emirates
Hilton Dubai Mall Emirates
Hilton Dubai, Mall Avenue
Hilton Garden Inn Dubai Mall Avenue
Hilton Garden Inn Dubai, Mall Avenue Hotel
Hilton Garden Inn Dubai, Mall Avenue Dubai
Hilton Garden Inn Dubai Mall Of The Emirates
Hilton Garden Inn Dubai, Mall Avenue Hotel Dubai

Hilton Garden Inn Dubai, Mall Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 926 reviews
Rating 8 - Good. 320 out of 926 reviews
Rating 6 - Okay. 57 out of 926 reviews
Rating 4 - Poor. 21 out of 926 reviews
Rating 2 - Terrible. 18 out of 926 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Starsky, KILLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and convenient. Short walk to the mall was nice. I chose the hotel due to laundry facilities but half of the equipment was broken. So was always a line waiting to use laundry.
Stayed 2 nights in Dec 2024

10/10 Excellent

Talent, Bulawayo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i had a great time at the hotel.The warm pool was great she love to swim.
Stayed 4 nights in Dec 2024

10/10 Excellent

MEHRDAD, beverly hills

Stayed 1 night in Nov 2024

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay
The hotel location is 5min walk from Mall of Emirates. The room is comfortable and we had a connecting room to my friends. The only issue we faced during our stay is the aircon is cold and the shower spray is inconsistent as it turn hot n very hot suddenly despite getting technicians to fix it. Other than that the rest is ok
Stayed 4 nights in Dec 2024

4/10 Poor

nadia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I went to the bath room 1.30 am found a roacch but the stuff didn’t do a y thing n I was told they are going to investigate the roach hahahaha it was laughable I got sick the stuff was mean n bad especially the stuff manager they die for $$$$$ I was not comps sated
Stayed 2 nights in Nov 2024

8/10 Good

Debby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. The hotel is located close to subway within walkable distance. Breakfast buffet has a good variety of food. We enjoyed our stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Pretty basic
Very basic! There was no one to help with the luggage at check in and the room was not cleaned properly despite us mentioning our child’s health concerns. The manager did not have the courtesy to even apologize for it.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room, cold receptionist
Comfortable room, efficient lifts. The only bad experience I had was with the receptionist. No eye contact, no pleasantries, curt replies, tethering on the edge of rudeness. Doesn't feel like I'm being welcomed in a Hilton property.
Stayed 11 nights in Nov 2024

8/10 Good

Misbah

Stayed 4 nights in Nov 2024

8/10 Good

Yiu Man

Stayed 3 nights in Sep 2024

10/10 Excellent

Zoila

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Sahar

Stayed 5 nights in Oct 2024

10/10 Excellent

Mateen Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 6 nights in Sep 2024

8/10 Good

Megan

Stayed 3 nights in Sep 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near mall and metro station
Stayed 4 nights in Sep 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Zubair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great stay at the Hilton Garden Inn. The service was excellent, and everything was as we expected. The breakfast buffet had plenty of options, which we all enjoyed. Having free access to the pool and laundry was a real plus, especially at this price. Overall, we were very happy with our stay and would recommend this hotel for families looking for good service and value.
Stayed 4 nights in Sep 2024

10/10 Excellent

faiyaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I wish the beds were softer.
Stayed 1 night in Aug 2024

10/10 Excellent

Khalid, ESSEX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and good polite staff .
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 2 nights in Aug 2024

10/10 Excellent

Alcídio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Simply fantastic, very calm environment, big rooms, conducive to being with family, friendly staff, an amazing bar and the best part, walking distance to the mall od emirates
Stayed 5 nights in Aug 2024

10/10 Excellent

Aamir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay but mist say ideal location juts few mins away from Mall of Emirates and metro. Hotel rooms were so clean. Staff was so good and helpful. Will stay there again.
Stayed 2 nights in Aug 2024