Hotel Indigo Dubai Downtown by IHG

5.0 star property

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Photo gallery for Hotel Indigo Dubai Downtown by IHG

Lobby
Premium bedding, minibar, in-room safe, individually decorated
Exterior
Interior
Outdoor pool, free pool cabanas, pool umbrellas

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Marasi Drive, PO Box 24666, Dubai, 00000
  • Dubai Water Canal
    ‪10 min walk‬
  • KidZania
    ‪13 min walk‬
  • Dubai Mall
    ‪15 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 45.7 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 63 sq m
  • Canal view
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

Corner Suite w comp transfer to La Mer Beach & Dubai Mall

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

  • 27.4 sq m
  • Canal view
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Dubai Downtown by IHG

Art Deco Dubai hotel in Downtown Dubai with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a steam room are on-site.
Hotel Indigo Dubai Downtown by IHG offers 269 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is open daily.
The breakfast at Hotel Indigo Dubai Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Dubai Water Canal. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Open Sesame
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 15 minutes by foot from Dubai Mall and a 4-minute drive from Burj Khalifa
  • Free beach shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hotel Indigo Dubai Downtown by IHG offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 2 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Dubai Downtown by IHG. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Art Deco Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11:00 AM.
Open Sesame – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Orange Feels – This bar is located by the pool. Open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, French, Georgian, German, Hindi, Indonesian, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 95 for adults and AED 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Open Sesame
  • Orange Feels

Things to do

  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Children's toys
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AED 200 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 95 for adults and from AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 3)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Indigo Dubai Downtown by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Indigo Dubai By Ihg Dubai
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown by IHG Hotel
Hotel Indigo Dubai Downtown by IHG Dubai
Hotel Indigo Dubai Downtown an IHG Hotel
Hotel Indigo Dubai Downtown by IHG Hotel Dubai

Hotel Indigo Dubai Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 556 out of 680 reviews
Rating 8 - Good. 82 out of 680 reviews
Rating 6 - Okay. 23 out of 680 reviews
Rating 4 - Poor. 12 out of 680 reviews
Rating 2 - Terrible. 7 out of 680 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Heather, Al Marina Village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nerrida

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel The rooms are very clean and comfortable, the gym is modern and the pool big enough to lap in. Breakfast is excellent both with choices and service. The staff is most accommodating
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a team
Great staff that really made the stay!
Stayed 3 nights in Sep 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a nespresso machine and milk in room - food was very expensive for breakfast or room service
Stayed 3 nights in Oct 2024

8/10 Good

Mohit

Stayed 2 nights in Oct 2024

10/10 Excellent

Jananie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay - we had a smoke smelling room and they immediately moved us. Great service
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen, Uxbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indigo is always our first stop when we flight to Dubai. Its location and modern style, hospitality and amenities are fantastic. I’ve been there with my four years old and we had a lot of fun. Note to mention the personal who always interacted with my little girl was amazing. Again!
Stayed 3 nights in Oct 2024

10/10 Excellent

GAGAN PREET SINGH

Travelled with partner
Liked: Amenities
Absolutely wonderful stay. We chose this property for our Honeymoon and we were so delighted by a true 5 star experience. The hotel was exceptionally clean, and our room service went above and beyond in making sure our stay was wonderful. We got a free upgrade upon arrival and we were sent a surprise cake for our honeymoon by the front staff. Shout out to Bishnu for the exceptional room service. The location was perfect, 10 mins from Dubai Mall and the Burj Khalifa. The valet parking was really good as well and was complimentary. Thank you Hotel Indigo.
Stayed 9 nights in Oct 2024

10/10 Excellent

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special shoutout to Gabga for taking care of us throughout our stay. Also, I requested some special arrangements for my mother’s birthday and she made sure all of it happen even at the last minutr
Stayed 4 nights in Oct 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopover stay at Indigo Downtown Dubai. All the staff at this hotel are so accomodating and welcoming. There was absolutely no negatives to our stay. Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

graham, Inverkip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Siu Ngan

Business traveller, Travelled with partner
Clean room, good breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

YAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Mietta

Stayed 1 night in Aug 2024

10/10 Excellent

carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient location
Stayed 4 nights in Sep 2024

10/10 Excellent

Kashif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch. Would viist again!
Stayed 2 nights in Sep 2024

8/10 Good

Maram, Beirut

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hospitality and staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Sukhjinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful view.room very neat and clean ..quite and family oriented…breakfast have lot off different varieties..I love this place ..
Stayed 5 nights in Sep 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The hotel was great and service was excellent! Alberian, Rachel and Hossam were very helpful and friendly. The best customer service representatives! Thank you for providing us with great experience in Dubai.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mietta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing hotel all around 100000/10
Stayed 4 nights in Aug 2024

10/10 Excellent

Mietta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest review i am a very fussy person when it comes to cleanliness and this hotel met all my expectations plus more Stuff is amazing breakfast is great and quality is good I have a very full on 2y old baby they helped me alot when i was alone with him Couldn't recommend this hotel enough Plusss it was great price i would pay more for it
Stayed 1 night in Aug 2024