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"Booked 4 nights, all paid in advance. Arrived at approx.12am, 1 of 2 rooms was unavailable. Hotel offered an alternative room in a hotel down the ro ... " More

By a verified traveller on Wed 14 Feb 2018

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ibis Al Rigga. During your stay, you're just a quick walk from Al Ghurair Centre. Free WiFi in public areas, free self-parking and a free beach shuttle are available.

  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Just a 5-minute walk from Al Ghurair Centre and a 5-minute drive from Dubai Creek
  • Free beach shuttle service

ibis Al Rigga ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Al Rigga

Everyone (5) Couples (2) Business (1) Other (2)
3 out of 5

Posted by on 27 Dec 2019

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Comment from Hotel Management

29 Dec 2019 by Ibis Al Rigga

Dear Valued guest, Thank you for choosing to stay at the Ibis Al Rigga during your recent trip to Dubai. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari Hotel Manager Ibis Al Rigga

1 out of 5

Posted by on 3 May 2019

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Comment from Hotel Management

5 May 2019 by Ibis Al Rigga

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis DUBAI Al Rigga Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve You in the near future Sincerely, Amal El Ansari Hotel Manager Ibis Al Rigga

3 out of 5

Good location, room unavailable upon arrival

Booked 4 nights, all paid in advance. Arrived at approx.12am, 1 of 2 rooms was unavailable. Hotel offered an alternative room in a hotel down the road, which was a 1* hotel. Ibis rectified the situation the next day and offered both rooms at 11am. Unnecessary stress to the start of a short break in Dubai. Paid-for rooms should be guaranteed upon arrival.

Posted by , from London on 14 Feb 2018

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Comment from Hotel Management

26 Feb 2018 by Amal El Ansari

Dear Valued guest, We very much appreciate your comments regarding your stay at the ibis DUBAI Al Rigga Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve You in the near future Sincerely, Amal El Ansari Hotel Manager Ibis Al Rigga

5 out of 5

No problems

Stopover flying from London to Singapore. Short journey on subway from airport. Fine.

Posted by , from Cheltenham UK on 11 Mar 2017

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Comment from Hotel Management

14 Mar 2017 by Ibis Al Rigga

Dear Valued guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the Ibis Al Rigga in the not too distant Future. Sincerely, Reda Zerrouk Executive Assistant Manager Ibis Al Rigga

4 out of 5

comfy

Very comfortable and the location is very convenient for my business trips.

Posted by on 27 May 2015

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5 out of 5

Good place to stay

I spent only 1 night in this hotel awaiting for another flight. Comfortable bed, good location , about 150-200m from Metro station.

Posted by on 26 Mar 2015

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5 out of 5

Superb! I enjoyed the stay.

The hotel is centrally located and very convenient and sandwiched with 2 Metro stations to all locations in Dubai. Only 3 stops to Dubai International Airport! Fantastic. I am coming back with my family.

Posted by on 5 Nov 2014

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4 out of 5
Praktisch, effektiv und Zentral. Sehr verbunden mit Red Metro

Posted by , from Svizzera on 15 Nov 2018

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Comment from Hotel Management

16 Nov 2018 by Ibis Al Rigga

Dear Valued guest, Thank you for choosing to stay at the Ibis Al Rigga during your recent trip to Dubai. We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Ibis Al Rigga Sincerely, Amal El Ansari Hotel Manager Ibis Al Rigga

4 out of 5

Heerlijk hotel in een gezellige wijk met vele shoppinmalls in de buurt net als de metro

Heerlijk hotel in een gezellige wijk met vele shoppinmalls in de buurt net als de metro

Posted by on 10 Apr 2015

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5 out of 5

goede stedentrip

Goede ligging van het hotel, overal voor bereikbaar. Jammer dat onze maestro kaart niet te gebruiken was in het hotel.

Posted by on 27 Jan 2015

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Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified ibis Al Rigga. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 1 building
  • 280 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Metro station: Al Rigga Station (0.4 km / 0.3 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Ibis Al Rigga offers 280 accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bidets and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Ibis Al Rigga has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. A fee may be incurred.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 55 per person
  • Airport shuttle fee: AED 160 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Rigga
  • Al Rigga Ibis
  • Ibis Al
  • Ibis Al Rigga
  • Ibis Al Rigga Dubai
  • Ibis Al Rigga Hotel
  • Ibis Al Rigga Hotel Dubai
  • Ibis Rigga
  • Rigga
  • ibis Al Rigga Hotel
  • ibis Al Rigga Dubai
  • ibis Al Rigga Hotel Dubai

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.