Sheraton Grand Hotel, Dubai

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Hotel, Dubai

Exterior
Executive Suite, 1 Bedroom | City view
Breakfast, lunch, dinner served; international cuisine
Lobby
Grand Suite, 1 Bedroom | City view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
3 Sheikh Zayed Road, Dubai
  • Dubai World Trade Centre
    18 min walk
  • Dubai International Convention and Exhibition Centre
    3 min drive
  • Museum of the Future
    4 min drive
  • Dubai (DXB-Dubai Intl.)
    13 min drive

Room options

Club Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Single Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

Deluxe Room, 2 Single Beds, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Apartment, 3 Bedrooms

  • 170 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

Apartment, 1 Bedroom, Non Smoking

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms

  • 212 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

  • 83 sq m
  • Sleeps 3
  • 1 Double Bed

Grand Suite, 1 Bedroom

  • 83 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Sheraton Grand Hotel, Dubai

Luxury Dubai hotel in Trade Center with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Hotel, Dubai. During your stay, you'll be within walking distance of Dubai World Trade Centre. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Feast
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, Swedish massages or body treatments at Soul Wellness & Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 2-minute drive from Dubai World Trade Centre and a few minutes from Dubai Mall
  • Free beach shuttle service
Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4026 square feet (374 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Sheraton Grand Hotel, Dubai. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
&More by Sheraton – This café serves breakfast, lunch and dinner. Open daily.
Dawn & Dusk – This bar specialises in barbecue and serves breakfast, lunch and dinner. Open daily.
Sheraton Club Lounge – This lobby lounge specialises in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's – This restaurant specialises in Caribbean cuisine and only serves dinner. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Dawn & Dusk
  • Feast
  • Miss Lily's
  • Sheraton Club Lounge

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,026 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 51 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 135 per person
  • Fee for in-room wired Internet: AED 75 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 45 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Azzan

Stayed 3 nights in Jul 2024

6/10 Okay

Fatmah

Business traveller, Travelled with family
Liked: Amenities
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

shoaib

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Saeed

Stayed 1 night in Jul 2024

10/10 Excellent

GZEYA

Liked: Cleanliness, staff & service
We had a great time. Everyone was welcoming and nice. Thank you for having us.
Stayed 9 nights in Aug 2024

10/10 Excellent

Gurps

Stayed 1 night in Jul 2024

10/10 Excellent

Faisal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th hospitality , The location and the service is great
Stayed 2 nights in Jul 2024

2/10 Terrible

Omar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly disappointed with my recent stay at this hotel, despite having been a loyal customer for five years. Unfortunately, the rooms failed to meet basic cleanliness standards, with loose sockets and dirty towels provided by housekeeping. To make matters worse, our toilet seat was broken. This was undoubtedly the worst experience for my family and me, and we will not be returning to this hotel in the future.
Stayed 9 nights in Jul 2024

8/10 Good

Sreedhar

Stayed 2 nights in Jul 2024

10/10 Excellent

Tate

Travelled with family
Liked: Cleanliness, amenities
Great place, friendly staff and easy access to most places .
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Vincentia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Zakir

Stayed 4 nights in May 2024

6/10 Okay

Taha

Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Clean rooms but not much around the hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Suchit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, connected major tourist sports with monorail.
Stayed 5 nights in Mar 2024

10/10 Excellent

Zakir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a pleasant stay
Very good customer service by the whole team. We were warmly welcomed at checking by Sheryl and checking time was swift.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for an exhibition, the service was amazing. I went for swimming this morning. The excellent service by Faisal in the swimming pool area made my swimming experience very pleasant l. Amazing customer service experience in the pool area, the water was absolutely the right temperature and very refreshing( could not feel the chlorine )
Stayed 2 nights in Jun 2024

10/10 Excellent

Aishah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property I came here last October 2023 & this May i would definalty come again. All attractions are nearby & its very Central The Meto is also walking distance
Stayed 7 nights in May 2024

10/10 Excellent

Myasara

Stayed 5 nights in Feb 2024

10/10 Excellent

mahasti

Travelled with group
Very friendly staff and clean
Stayed 7 nights in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in luxury on your Dubai trip
Absolutely superb hotel with super friendly staff, great facilities (including the fantastic pool!) Massively recommend!
Stayed 2 nights in May 2024

4/10 Poor

Sergey, Baie Lazare

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Kelechi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional
Stayed 8 nights in Apr 2024

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024