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W Dubai - The Palm

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for W Dubai - The Palm

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Property amenity
Aerial view
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly

Explore the area

Map
West Crescent, Palm Jumeirah, Dubai, Dubai, 213138
  • Aquaventure
    ‪7 min drive‬
  • The Walk
    ‪16 min drive‬
  • Marina Beach
    ‪21 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪39 min drive‬

Room options

View all photos for EWOW Suite, access to Aether Bar, 3 hours of free flow of selected drinks

Frette Italian sheets, premium bedding, pillow-top beds, minibar

EWOW Suite, access to Aether Bar, 3 hours of free flow of selected drinks

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 Bedroom, Terrace

55-inch LCD TV with satellite channels, TV, iPod dock

Wow Suite, Suite, 1 Bedroom, Terrace

  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Terrace (View)

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds, Smoking, Garden View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wonderful Room, Room, 2 Double Beds, Smoking, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Fabulous Room, Room, 2 Double Beds, Balcony, Ocean View

Fabulous Room, Room, 2 Double Beds, Balcony, Ocean View | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fabulous Room, Room, 2 Double Beds, Balcony, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 King Bed, Smoking

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Room, Room, 1 King Bed, Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Spectacular Room, Room, 2 Double Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Smoking, Terrace (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Suite, 2 Bedrooms, Smoking, Terrace (View)

  • 150 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for W Suite,access to Aether Bar, 3 hours of free flow of selected drinks

Frette Italian sheets, premium bedding, pillow-top beds, minibar

W Suite,access to Aether Bar, 3 hours of free flow of selected drinks

  • 99 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, 1 Bedroom, Ocean View, Corner

Cool Corner Suite, 1 Bedroom, Ocean View, Corner | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Cool Corner Suite, 1 Bedroom, Ocean View, Corner

  • 175 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Fabulous Room, Room, 1 King Bed, Smoking, Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fabulous Room, Room, 1 King Bed, Smoking, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed, Smoking, Garden View

Wonderful Room, Room, 1 King Bed, Smoking, Garden View | Frette Italian sheets, premium bedding, pillow-top beds, minibar

Wonderful Room, Room, 1 King Bed, Smoking, Garden View

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed (View)

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Family Room, 1 Double Bed (View)

  • 100 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Fantastic Suite, 1 Bedroom, Ocean View

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Fantastic Suite, 1 Bedroom, Ocean View

  • 167 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, 1 Bedroom, Terrace

Frette Italian sheets, premium bedding, pillow-top beds, minibar

Marvelous Suite, 1 Bedroom, Terrace

  • 184 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Jumeirah Zabeel Saray Dubai

On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (1002)
The price is CHF 368
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Jumeirah Zabeel Saray Dubai

About this property

W Dubai - The Palm

Luxury hotel on the beach, with 2 outdoor pools
At W Dubai - The Palm, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
W Dubai - The Palm offers 350 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at W Dubai - The Palm. During your stay, you're just a quick walk from Palm Islands. Free valet parking, 2 outdoor pools and 4 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • The 4 restaurants, beach bar and poolside bar offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and volleyball
  • 7 minutes by car from Aquaventure and 14 minutes from Dubai Marina Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Enjoy the cabanas (surcharge) and sunloungers for a relaxing day at the beach. Bring your whole family to W Dubai - The Palm for summer fun including 2 outdoor swimming pools, a children's pool and volleyball.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This luxury hotel also offers a 24-hour fitness centre, a sauna and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.
W Dubai - The Palm has 4 restaurants serving breakfast, lunch and dinner.
Akira Back – This restaurant overlooks the pool and garden and specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
LIV – This restaurant specialises in international cuisine and only serves dinner. Open daily.
SoBe – Overlooking the ocean and pool, this rooftop bar specialises in Latin American cuisine and only serves dinner. Happy hour is offered. Open daily.
WET Deck – This poolside bar serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: AED 160 per person
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar

Restaurants on site

  • Akira Back
  • LIV
  • SoBe
  • WET Deck

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Racquetball/squash
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,073 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • 2 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 29 November 2024 to 1 April 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: AED 350.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 250.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AED 160 per person
  • Pet fee: AED 350.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

W Dubai Palm Hotel
Palm Hotel
W Dubai Palm
W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai

W Dubai - The Palm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 402 out of 545 reviews" "
Rating 8 - Good. 80 out of 545 reviews" "
Rating 6 - Okay. 34 out of 545 reviews" "
Rating 4 - Poor. 14 out of 545 reviews" "
Rating 2 - Terrible. 15 out of 545 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. the pool and beach was fun and the food was really good. We at the buffets and at the restaurants. Was kid friendly but also felt hip for young parents. Akira the Japanese restaurant was so nice to us and accommodated our two little kids while allow us parents to have a fine dining experience.
Stayed 5 nights in Oct 2024

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is amazing. The concierge service should be improved since this is the W
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathaniel

Stayed 1 night in Oct 2024

6/10 Okay

Tanuja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel silly prices for drinks and too many people partying all night in rooms so very bad sleep - unless you are under 30 would not recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was the best! Very good service too. Lovely staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathaniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Ninoska Lorena, Fairview

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Olivia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Awful checkin process very slow. Over an hour after arrival called to see where luggage was and they couldn’t find it. In total took 1hour 40mins to receive luggage because they had to find it. Shower also flooded bathroom, on arrival so had to call to get it fixed. However, the pool and beach was amazing. Amazing roof top views of the palm from SoBe. And very good sized room and balcony with good air conditioning. But checkin process was very stressful and I’d expect significantly better from a 5 star hotel and not for our luggage to go missing.
Stayed 2 nights in Sep 2024

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience overall. Staff very polite Definetly recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

Rohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the W Palm! Everything was beyond perfection and the staff were all the loveliest. Everyone was willing to go above and beyond at all times for everything without being asked, made the stay super special. From the cleaning staff to the reception and everyone was just extremely nice and made us feel very welcome. The pool area was perfect for our 2 year old and also the kids club. Room was super spacious and we loved spending time at the balcony. They did a little birthday set up for our 2 year old who loved it so much - thank you! We will definitely be coming back in the future 🌴💖
Stayed 3 nights in Sep 2024

10/10 Excellent

Lakisha, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

david, SHEERNESS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great hotel in Dubai, weekend very lively by the poor lots of music enjoyed my stay,
Stayed 3 nights in Aug 2024

10/10 Excellent

Killian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and staff
Amazing hotel. Excellent staff and facilities. We got upgraded to a beautiful room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the w is five star.... One of the best in dubai
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation with friends
The W Dubai is absolutely beautiful! We loved our stay and had the chance to dine in four of the restaurants - all incredible. More than anything the service was top! We loved the Wet Deck!
Stayed 2 nights in Aug 2024

8/10 Good

Shayla

Travelled with partner
Liked: Amenities
Loved staying here at the W. I’ve been to Dubai numerous of times and the W is now my go to hotel when I visit Dubai. Staff was friendly and very prompt.
Stayed 4 nights in Aug 2024

10/10 Excellent

Antonio Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We are very happy to have stayed in this hotel, the staff is truly professional and hospitable. and we congratulate him. The only problem with Dubai is that there is no metro transport, so every time we were forced to take a taxi to get from the hotel. but we still recommend this hotel, for its beauty and their hospitality
Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very very polite and friendly throughout the entire duration of my stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Zahrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would like to thank all the staff at the hotel for being so kind, helpful and attentive. The hotel smells amazing, very clean and tech savvy. Everything is literally at the touch of a button. We stayed in the spectacular room with the view of the pool and the Atlantis hotel in the distance. The room was a good size for two adults, the bed was so comfortable and the shower was probably one of the best I’ve experienced! All the staff provided exceptional service, especially Moses (door ambassador) he had great customer service and a friendly smiling face whenever he saw us! As the music can get quite loud from the pool/rooftop at certain times I am glad they have a quiet prayer room located on the ground floor. The pool is lovely and sun beds are comfortable, I understand it can get quite busy so there can be delays with free beds/loungers and beverages however I believe if the pool bar staff could be honest about waiting times that would appreciated. I was told my drink would be a few minutes but it was 20 minutes in 37 degrees heat so if I had known I would have gone to get some AC and returned. Also, if the used towels could be removed off the beds/loungers no longer in use more efficiently that would also help. As I said, I understand it does get busy. All pool staff/lifeguard were all lovely to speak to. Overall, my husband and I were very happy to stay here and would definitely return. Thank you W! X
Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel and I'm coming back
A QUIET STAY AWAY FROM THE NOISE OF THE CITY QUIET ROOM I ASKED FOR Lovely spacious designed rooms Good house keeping nice balcony The pools are amazing and the people working outdoors in the heat are helpful to let u enjoy the pool Room dining food and the pool food is amazing good options Gym also is ok Valet people also doing there best I got late checkout which I preciate it so much The only negative thing is no smart tvs And u can't connect ur mobile to TV to watch movies or sports etc....
Stayed 4 nights in Jul 2024

10/10 Excellent

DIAMONIA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in May 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
My favorite hotel in Dubai! Relax, unwind and enjoy!
Stayed 2 nights in Jul 2024