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Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Business Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Sky Line Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Clayton Hotel Düsseldorf City Centre. During your stay, you're just a quick walk from Konigsallee. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • 9 minutes by foot from Konigsallee and a 4-minute drive from Düsseldorf Christmas Market
  • Dogs welcome for a fee

Clayton Hotel Düsseldorf City Centre ratings based on 14 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Clayton Hotel Düsseldorf City Centre

Everyone (8) Couples (3) Family (2)
4 out of 5

Posted by on 29 Jan 2024

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Comment from Hotel Management

4 Mar 2024 by .

Dear Guest,Thank you for leaving us with this 4 out of 5 points score. We are glad that you have predominately enjoyed your last stay with us.We'd love to host you again so we can share yet another unforgettable experience with you!Kind regards,Your Clayton Hotel Düsseldorf

2 out of 5
Bei der Ankunft hat keiner der 3 Fahrstühle funktioniert. Die Dame an der Rezeption hat es erst auf die Fehlbedienung der Gäste geschoben und erst nach einigen Minuten reagiert und für Abhilfe gesorgt.

Posted by on 25 Jul 2022

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5 out of 5
Danke für den rugigen Aufenthalt.

Posted by on 14 Mar 2022

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Comment from Hotel Management

25 Mar 2022 by Hotel Nikko

Lieber Gast, danke für die sehr schöne Bewertung. Wir freuen uns, dass Sie einen angenehmen Aufenthalt hatten! Ihr Hozel Nikko

5 out of 5
Sauber, super Service, sehr gutes Preis /Leistungsverhältnis, tolle Lage mitten in Little Tokio und nahe Hbf., Kö, Altstadt.

Posted by on 30 Dec 2021

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Comment from Hotel Management

18 Jan 2022 by Hotel Nikko Düsseldorf

Lieber Andreas, herzlichen Dank für Ihre tolle Bewertung. Es freut uns außerordentlich zu lesen, dass Sie eine schöne Zeit bei uns hatten und vor allem unsere Sauberkeit sowie unseren Service so lobend erwähnen. Gerade in der aktuellen Zeit ist es uns besonders wichtig, unseren Gästen trotz diverser Einschränkungen einen erholsamen und schönen Aufenthalt zu gewährleisten. Wir hoffen, Sie bald erneut bei uns begrüßen zu dürfen. Ihr Hotel Nikko Düsseldorf

2 out of 5

Posted by on 15 Oct 2021

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4 out of 5

Posted by on 28 Sep 2021

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3 out of 5
SPA Bereich war nicht zugänglich. Da das Hotel ausschliesslich wegen dem SPA Bereich gebucht wurde, konnten die Erwartungen nicht erfüllt werden. Preis - Leistung stimmte nicht!

Posted by on 6 Sep 2021

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1 out of 5

Posted by on 27 Oct 2020

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3 out of 5

Posted by on 21 Sep 2020

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3 out of 5
Check-In war zügig und gut nur die angepriesene Gratismaske gabs nicht. Das Frühstück war besser als erwartet und in Buffetform. Auch in Sachen Hygiene sah man die Bemühungen. Das war’s dann aber auch schon mit den positiven Sachen. Die Teppiche in den Gängen auf der 3. Etage sind komplett verschmutzt (Flecken ohne Ende, richtig eklig). Bad insbesondere die Dusche war auch sehr grenzwertig, die Dichtfugen sind angelaufen und sehen nicht mehr weiß sondern schwarz mit weißen Stellen aus. Im Spühlbecken war noch ein Überbleibsel (Schwarzes, langes Haar) vom Gast vorher da. Auch fehlten die Löffel bei der Kaffeemaschine, da musste der Griff von meiner Zahnbürste notfallmässig aushelfen. Schuhlöffel, Laundrybag, Sewing Kit etc. suchte man auch vergebens. Wir hatten extra ein Zimmer der höheren Preisklasse gebucht, damit für die Benutzung vom Spa/Fitnessbereich keine zusätzlichen Kosten anfallen. War wohl nix, auf die Frage nach den Öffnungszeiten kam dann nur ein „sorry, leider geschlossen“ Information diesbezüglich ließen sich während dem ganzen Buchungsvorgang wie auch auf der Homepage nicht finden. Man bezahlt für eine Leistung die man nicht kriegt, nicht mal einen Drink an der Bar gabs dafür kostenlos. Leider sehen wir künftig von weiteren Buchungen in diesem Hotel ab.

Posted by , from CH on 5 Sep 2020

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About the Hotel Nikko Düsseldorf

Location Immermannstr. 41, Düsseldorf, NW 40210

Renovations + Closures

The following facilities or services will be unavailable from January 2 2025 to January 7 2025 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Swimming pool

Property Features

Clayton Hotel Düsseldorf City Centre offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre, 14 meeting rooms, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Clayton Hotel Düsseldorf City Centre. You'll have access to the health club at a partner property. Parking is available for a fee. This Düsseldorf hotel is smoke free.

  • 1 building
  • 393 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 1978
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Düsseldorf Central Station (0.5 km / 0.3 mi)
  • Metro station: Charlottenstraße-Oststraße Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Clayton Hotel Düsseldorf City Centre offers 393 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Immermann41 Eats & Drinks – This lobby lounge serves lunch and dinner.

Immermann41 Eats & Drinks – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 11
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 to 30 for adults and EUR 15 to 15 for children
  • Self-parking fee: EUR 30.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 50 per night
  • Facilities fee: EUR 15.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Düsseldorf
  • Düsseldorf Hotel Nikko
  • Dusseldorf Nikko Hotel
  • Hotel Nikko Düsseldorf
  • Hotel Nikko Düsseldorf Duesseldorf
  • Nikko Dusseldorf
  • Nikko Düsseldorf
  • Nikko Düsseldorf Duesseldorf
  • Hotel Nikko Düsseldorf Düsseldorf
  • Nikko Düsseldorf Düsseldorf
  • Nikko Düsseldorf
  • Hotel Hotel Nikko Düsseldorf Düsseldorf
  • Düsseldorf Hotel Nikko Düsseldorf Hotel
  • Hotel Hotel Nikko Düsseldorf
  • Nikko Dusseldorf Dusseldorf

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.