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Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Premium bedding, minibar, in-room safe, blackout curtains
Terrace/patio
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Exterior
Grand Suite, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Edinburgh International Conference Centre
    4 min walk
  • Princes Street
    5 min walk
  • Princes Street Gardens
    5 min walk
  • Edinburgh (EDI)
    23 min drive

Room options

Grand Suite, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Grand Suite, 2 Bedrooms, Non Smoking

  • 118 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking, View

Club Room, 2 Single Beds, Non Smoking, View | Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds, Non Smoking, View

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed, Non Smoking, View

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, View

Premium bedding, minibar, in-room safe, blackout curtains

Room, 2 Single Beds, Non Smoking, View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Grand Hotel & Spa, Edinburgh

Luxury Edinburgh hotel in Haymarket with a full-service spa
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Change of bedsheets is available on request
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and a safe. Beds feature premium bedding. 94-cm LCD televisions come with pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Hotel & Spa, Edinburgh. During your stay, you're just a quick walk from Princes Street. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, body wraps or body scrubs at One Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Edinburgh Gin Distillery and The Meadows
Sheraton Grand Hotel & Spa, Edinburgh offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 16641 square feet (1546 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Sheraton Grand Hotel & Spa, Edinburgh. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
One Square – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
One Square – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 17.50 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Square
  • One Square

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 16,641 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 94-cm LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Covered self-parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
Sheraton Grand Hotel Edinburgh
Edinburgh Sheraton Spa
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Sheraton Grand Hotel And Spa
Sheraton Spa Edinburgh
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Edinburgh
Edinburgh Scotland
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa
Sheraton Grand Hotel And Spa
Sheraton Grand Hotel Edinburgh
Edinburgh Grand Hotel Sheraton
Sheraton Grand Hotel & Spa, Edinburgh Hotel
Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1005 reviews" "
Rating 8 - Good. 200 out of 1005 reviews" "
Rating 6 - Okay. 65 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Sheraton Gem!
Ah-mazing!!! We had some flight cancellations and another accommodations issue so we needed a place for one night. I wish we’d booked this for our entire Edinburgh stay. Staff were super, club floor lounge was great. Good variety and overall what we expect for Club Floor. Room was immaculate and well appointed for our family of 3 and close to great places to eat/things to do. Very quiet room. A few steps away from the big tourist area.
Stayed 1 night in Jul 2024

2/10 Terrible

Alexander

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Gillian

Business traveller
Liked: Cleanliness, staff & service, amenities
There is nothing hugely wrong with this hotel, it’s comfortable, clean and the staff (esp the concierge/porter) were great. The pool and spa are OK too. It’s just not quite the standard of furnishings/facilities and surroundings I would expect of a 5 star hotel costing £400 a night. I appreciate it is Edinburgh and August and prices are spectacularly hiked up but it just doesn’t compare to similarly priced hotels overseas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fringe
Up for the Fringe. Club facilities were very good. Enjoyable stay and nice pool
Stayed 2 nights in Aug 2024

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bassam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, nice staff and good service.
Stayed 3 nights in Jul 2024

2/10 Terrible

Abdulraouf

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The moodiness of the laws in the administration.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robindar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place.
Can’t say enough about the caliber of the accommodations, hotel and the amazing service staff. Only real hiccup was the cleaning staff not having the rooms ready until around 5-6pm if needed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dawson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gary, Mount Pleasant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A far better than average Sheraton , reaching a new standard far the brand
Stayed 8 nights in Jul 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Edinburgh
Super friendly staff. Fantastic attention to detail and really helpful! Great room (Club room was worth it). Selection of food at the club was great value for us! Cleanliness was top rate, housekeeping were really good at their job. Hotel was centrally located, with most major attractions in walking distance. The concierge team were fantastic, they helped me book a tour for my wife and I, which was one of the highlight of my trip! Star staff I had the pleasure of interacting with: Front office: Tom and Isabella F&B: Allen at the club lounge Concierge: Massimo. If you meet any of the above team members, they will go above and beyond to make your stay that little bit special.
Stayed 5 nights in Jul 2024

2/10 Terrible

Chin, Brooklyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Mistakenly gave me a room with someone else in it already. Staff tried to make up with free breakfast but didn’t make up for the stress of disturbing someone. Also had a fire evacuation at midnight in the rain, no reason given, and then false alarm again 6 AM with Alarm for 1 mins. Worst stay in a while.
Stayed 1 night in Jul 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
We had a wonderful stay at the Sheraton. Great location, good food/cocktails, comfortable room, and wonderful spa! 10/10 would recommend the deep muscle massage at the One Spa. Purchase the breakfast ahead of time so you can save a little. If you book it day of, it’s slightly more expensive.
Stayed 2 nights in Jul 2024

10/10 Excellent

Penny

Stayed 3 nights in Jun 2024

8/10 Good

Khalid Al

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 9 nights in Jun 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Jamie

Business traveller
Liked: Cleanliness, room comfort
A little tired and over priced…
Ok stay not fantastic. A little taken aback when checking in to have photo ID demanded… not been asked for this before when travelling in the UK but apparently it’s “Company policy” didn’t have any on me as it’s not a legal requirement in the UK so I had to give 2x credit cards… what’s going on. Rooms are getting a little tired and could do with a refresh, if your charging £400+ a night you expect it to be better than is on offer. No mini bar stocked so no night cap as I could not be bothered to call down for a drink and wait… Other brands are getting better at providing extras such as soda free of charge and chocolates, but this seems not to be on the cards for the mighty Sheraton Grand Edinburgh.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela Cathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and safe. Big rooms.
Stayed 3 nights in Jun 2024

6/10 Okay

lala

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled bad
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and very well presented, staff were all very helpful and friendly
Stayed 4 nights in Jun 2024

8/10 Good

April

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. We did not know that the pool only allowed kids for two separate hours each day. That was a surprise. But we made it worked and enjoyed the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Margo

Stayed 1 night in Jun 2024