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c-hotels Joy

4.0 star property

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Aerial view
Terrace/patio
Aerial view
Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Piazza di Santa Maria Novella
    ‪7 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk

Dependance Via Alamanni 21 Matrimoniale

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom | Deep-soaking bathtub, free toiletries, hair dryer, bidet

Comfy, disability access

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Spacious

Flat-screen TV

Spacious

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, No Windows

Single Room, No Windows | Minibar, in-room safe, individually furnished, desk

Single Room, No Windows

  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic con Balcone

Classic con Balcone | Minibar, in-room safe, individually furnished, desk

Classic con Balcone

  • Sleeps 2
  • 1 Double Bed

Similar properties

Minibar, in-room safe, desk, soundproofing

c-hotels Ambasciatori

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, (998)
The price is CHF 162
for 1 room
includes taxes & fees
11 Mar - 12 Mar
c-hotels Ambasciatori

About this property

c-hotels Joy

Hotel with a 24-hour front desk, steps from Historic Centre of Florence
This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
C-hotels Joy offers 54 accommodations with minibars and a safe. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of c-hotels Joy's great location. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Historic Centre of Florence and 7 minutes on foot from Piazza di Santa Maria Novella
C-hotels Joy offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front desk safe, and a lift.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1PEM9TTFS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Monica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. We were impressed by some perks in our room that we didn’t expect. The staff at the front desk and at the bar were all very friendly. Most especially the one attending to us at the bar. The room for 3 people was so nice and we loved they layout. I highly recommend it!
Stayed 1 night in Nov 2024

10/10 Excellent

ola

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff, super convenient and close to a lot! Definitely stay in this area if you’re looking to walk/transit!
Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the most friendly. We love our stay. Hotel room is in great condition, would totally revisit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful oasis in Firenze
Excellent choice a stone's throw from the train station and the tram to the airport. The area looks busy, but the hotel offers a relaxing and welcoming accommodations, very modern, clean, with excellent staff at the front desk (best team I encountered in my last 10-12 travels) Very professional, perfect english. The "library" with coffee/tea/juices/cakes is a very nice touch. Would happily stay there again
Stayed 2 nights in Nov 2024

8/10 Good

Peter John T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are very welcoming. Room was clean. The hotel location was very convenient. Will come back on our next trip to Firenze.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
There is a famous Florence T bone steakhouse right cross the street. Within 3 mins walking to the train station
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Very clean and comfortable. My wife and I really enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable
We really enjoyed this hotel. Breakfast was outstanding the young woman who mostly ran. It was amazing. Everyone at the reception desk were incredible lovely lounge area close to everything including the train station.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Nisha

Stayed 2 nights in Oct 2024

10/10 Excellent

Nikolas

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Convenient Location
A great little gem close to the train station and famous Santa Maria Novello Pharmacy! Clean and comfortable rooms. Bed was soo comfortable!
Stayed 2 nights in Oct 2024

10/10 Excellent

Khushbu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience. Lovely staff catered to our dietary requirements for breakfast. Hotel is nice and clean, located in good location. The only negative is rooms are small, there was no wardrobe for clothes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhoneil, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They helped find us good places to eat.
Stayed 2 nights in Oct 2024

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible area and nice staff. The room was a bit small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew, Plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around 13:00; room was ready. Got an upgrade in a larger room on the ground floor by reception as the hotel was full. Welcoming staff. Comfy bed, quality linen. One problem detected around midnight was the A/C was not working. We contacted the reception and they verified it without any luck. Hotel full, couldn’t relocate us. They proposed to leave the window opened and plugged in a mosquito repellent as window was left opened. Happy , our stay was for only 1 night. But overall the place was great.
Stayed 1 night in Oct 2024

8/10 Good

Nicole, Chandler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough space
Our stay was a good experience, big trouble were room dimensions (much smaller than stated in the web site), it forced us to open and close our baggage many times, there was not enough room to have an open baggage and circulate in the room. Another problem: there was no space in the closet for the clothes.
Stayed 3 nights in Aug 2024

8/10 Good

Pakasit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Up to Date designed rooms close to the train station and tourist locations friendly and efficient staff would recommend for business solo and couples
Stayed 2 nights in Sep 2024

2/10 Terrible

Philippe

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Don't make the same mistake we did
Terrible one night stay at this hotel in September. It is definitely not a 4 star, do not waste your money. Our AC did not work the entire night, we were basically in a hot box and got no sleep. We were up past midnight dealing with the front desk, trying to get a refund so we could book somewhere else but they said they weren't authorized because the hotel manager was away on vacation. I emailed the hotel manager the following week to express our disappointment with our stay and she responded by gaslighting me and telling me there was no problem and the AC had been fixed earlier that evening. So ridiculous.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and caring staff at the front desk and in the dining area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to the train station.
Stayed 3 nights in Sep 2024

4/10 Poor

jeffrey

Travelled with partner
Liked: Staff & service
This hotel is outdated and the rooms were not very clean. We checked out early and went to another hotel. The staff was friendly though.
Stayed 3 nights in Sep 2024