8/10 Good
Karen, Horseheads
24 Sept 2024
Liked: Cleanliness
The location was excellent. Right next to the train station, shops and restaurants. The hotel was large, clean and pretty. Unfortunately it was cold. They said they don’t turn on the heat yet and there aren’t room controls so they gave us an extra blanket. We only picked this hotel because it was advertised as having a hot tub (picture shown too). After days of walking in cold and rain we decided to pay the extra cost of a hotel withthis item. Yet when we arrived we were told the hot tub was stopped during covid and discontinued. I doubled checked when we went up to our room and the photo and item was listed as available just to be sure it wasn’t a mistake on my end.
Karen
Stayed 1 night in Sep 2024