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1 Jan 2023 by Mahmoud Abdel Aziz
Dear Mr. Asiye,Thank you very much for your great review of our hotel. We are very pleased to hear that you had such a wonderful time in our hotel and that you were so satisfied with everything. Thank you so much for all your wonderful words about our service and staff. We would be very happy to welcome you again soon and send you sunny greetings from the Red Sea until then.Your Jaz Makadi Saraya Palms Hotel team.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Not included
Jaz Makadi Saraya Palms - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. A private beach is featured. Jaz Makadi Saraya Palms - All Inclusive offers its guests a water park (surcharge), an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Jaz Makadi Saraya Palms - All Inclusive. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking
Jaz Makadi Saraya Palms - All Inclusive offers 102 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Satellite televisions are provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Shams main Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Manzar Bar – On-site lobby lounge. Open daily.
Al Gezira Bar – On-site bar. Open daily.
Coco Pool Bar – On-site bar. Open daily.
Beach Bar – On-site bar. Open daily.
24-hour room service is available.
An outdoor tennis court and a water park (surcharge) are featured at the property. An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 12.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash.
