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19 Nov 2023 by Noha
Dear Ms.Christine, Thank you for providing feedback. We will soon be renovating the rooms. Regarding your note about the animation, I have shared it with the relevant department for corrective action.Noha Kamel, Director of Quality Assurance
19 Nov 2023 by Noha
Dear Ms.Alessandra, Thank you for participating in the survey. I look forward to welcoming you back to Sheraton Soma Bay.Noha Kamel, Director of Quality Assurance
25 Apr 2023 by Noha
Dear Ms.Maria,I’m happy you enjoyed your stay with us and that the accommodations and service were what you expected and deserve. We appreciate your time in sharing your experience with us. We hope to welcome you soon. Please accept my sincere apology regarding the service, I have informed the manager of the restaurant about the service issue to apply a corrective action. Noha Kamel, Director of Quality Assurance
16 May 2023 by Noha
Dear Ms.Emiliya,I’m happy you enjoyed your stay with us and that the accommodations and service were what you expected and deserve. We appreciate your time in sharing your experience with us. We hope to welcome you soon. Noha Kamel, Director of Quality Assurance
21 Apr 2023 by Noha
Dear Mr.Josef, I’m happy you enjoyed your stay with us and that the accommodations and service were what you expected and deserve. We appreciate your time in sharing your experience with us. We hope to welcome you soon. Noha Kamel, Director of Quality Assurance
25 Oct 2022 by Noha
Dear Ms.Yvonne, I'm happy you enjoyed your stay with us and that the accommodations and service were what you expected and deserve. We appreciate your time in sharing your experience with us. We hope to welcome you soon. Noha Kamel, Director of Quality Assurance
16 May 2023 by Noha
Dear Ms.Sarah, I'm happy you enjoyed your stay with us and that the accommodations and service were what you expected and deserve. We appreciate your time in sharing your experience with us. We hope to welcome you soon. Noha Kamel, Director of Quality Assurance
23 Nov 2021 by Noha
Thank you for sharing the feedback , please accept my apology regarding any inconvenience , I wish to welcome you back at Sheraton Soma Bay Resort. I wish you a great day. Noha Kamel, Director of Guest Experience
11 Jan 2020 by Noha
Thank you for your review , I wish to welcome you back at Sheraton Soma Bay. I wish you a great day. Noha Kamel, Director of Guest Experience
15 Dec 2019 by Noha
Thank you for sharing the feedback, please accept my apology for the waiter attitude, I wish to welcome you back at Sheraton Soma Bay. I wish you a great day. Noha Kamel, Director of Guest Experience.
This property is undergoing renovations from 2 May 2024 to 1 June 2025 (completion date subject to change).
During renovations, the resort will make every effort to minimise noise and disturbance.
All-inclusive room rates at Sheraton Soma Bay Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Some rates at Sheraton Soma Bay Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Sheraton Soma Bay Resort, where you can play a round of golf at the golf course and cool off in one of the 4 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers a water park (surcharge), a complimentary children's club and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 5-star Soma Bay resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Sheraton Soma Bay Resort offers 326 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Soma Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
L'Emporio Ristorante – This restaurant only serves dinner.
L'Abydos Brasserie – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Sea View Restaurant – This restaurant specialises in international cuisine and only serves lunch. Open daily.
Sea Food Restaurant – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a 24-hour health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
