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Family Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 Double Bed, Non Smoking, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 2 Single Beds, Non Smoking, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around Best Western Inverness Palace Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Inverness Castle. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body scrubs or body treatments at Sleeping Beauty Spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Inverness Castle and Inverness Museum and Art Gallery
  • Dogs welcome for a fee

Best Western Inverness Palace Hotel & Spa ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Inverness Palace Hotel & Spa

Everyone (3) Business (1) Couples (2)
4 out of 5
Nice clean place to stay. Haggis at breakfast was very tasty. Would stay there again.

Posted by on 30 Mar 2018

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Comment from Hotel Management

2 Apr 2018 by Aimee Adamson

Thank you so much for your fantastic review. I'm delighted that you enjoyed your stay (and the haggis!). I hope that we can welcome you back on your next visit to Inverness. Kindest regards, Aimee

5 out of 5

One of the best in which I’ve stayed in invernes

Room and bed particularly comfortable. Staff friendly welcoming and helpful

Posted by , from winchester on 11 Dec 2017

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Comment from Hotel Management

11 Dec 2017 by Della

Thank you Mark! It's great that you enjoyed your visit! We are so lucky to have such a friendly team and were so helpful. I hope we can look after you again very soon. Kind regards, Della.

3 out of 5

Business stopover

Nicely situated for a short stroll into the town of Inverness. Very spacious comfortable room.

Posted by on 7 Dec 2014

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5 out of 5

Great hotel

Fantastic - will definatley return :) There is not a single thing I would change

Posted by on 4 Apr 2013

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3 out of 5
Café payant au petit dej, un scandale!

Posted by on 5 Oct 2022

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Comment from Hotel Management

6 Oct 2022 by Angela

Merci beaucoup d'avoir pris le temps d'écrire votre commentaire, Shahzia.Le café et le thé sont inclus dans le prix du petit-déjeuner, mais le café de notre machine de bar est facturé en supplément. J'espère que vous avez apprécié votre séjour à Inverness. Cordialement, Angela

4 out of 5

Posted by on 3 Sep 2019

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Comment from Hotel Management

4 Sep 2019 by Grace Souter

Thank you for taking the time to score our hotel. I'm delighted to see you enjoyed your stay with us, hopefully we can welcome you back again soon. Kindest regards, Grace

About the Best Western Inverness Palace Hotel & Spa

Location 8 Ness Walk, Inverness, Scotland IV3 5NG

Property Features

Best Western Inverness Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A fitness centre, spa services, and a fireplace in the lobby are also featured at the eco-certified Best Western Inverness Palace Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Inverness hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 3 buildings
  • Conference rooms
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Inverness Station (1.6 km / 1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Best Western Inverness Palace Hotel & Spa offers 110 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries. This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Day bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.

Best Western Inverness Palace Hotel & Spa has a restaurant on site.

Brasserie – This bar specialises in local cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 for adults and from GBP 17.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inverness Palace Hotel
  • Best Western Palace Hotel
  • Best Western Inverness Palace
  • Best Western Palace
  • Best Western Inverness Palace Hotel And Spa
  • Best Western Inverness Palace Hotel Inverness
  • Inverness Best Western
  • BEST WESTERN Inverness Palace Hotel & Spa Scotland
  • Best Inverness & Spa Inverness
  • Best Western Inverness Palace Hotel & Spa Hotel
  • Best Western Inverness Palace Hotel & Spa Inverness
  • Best Western Inverness Palace Hotel & Spa Hotel Inverness

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.