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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Bar (on property)
Business centre
Lobby
Royal Suite (Prince's Suite) | Minibar, in-room safe, desk, blackout curtains
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

Map
Rua Jau 54, Lisbon, 1300-314
  • Lisboa Congress Centre
    9 min walk
  • Restaurante O Pacato
    4 min walk
  • Alto Sto. Amaro Stop
    4 min walk
  • Lisbon (LIS-Humberto Delgado)
    23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings) | Minibar, in-room safe, desk, blackout curtains

Family Suite (in New Wings)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Premium Room, Garden View

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, City View

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings) | View from room

Suite (Suite Collection, in the New Wings)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Premium Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite) | Minibar, in-room safe, desk, blackout curtains

Royal Suite (Prince's Suite)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Garden View (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Premium Room, Garden View (Extra Bed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

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About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury hotel with full-service spa and health club
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers 190 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World. During your stay, you're just a quick walk from Lisboa Congress Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Valle Flor, a fine-dining restaurant with garden views
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Magic Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Jerónimos Monastery and a few minutes from Museum of Art, Architecture, and Technology
  • Airport shuttle service available for a fee
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A sauna, spa services, and gift shops/newsstands are also featured at the luxury Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

Valle Flor – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Bar Allegro – This café serves brunch, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Parking on site (EUR 17 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 110.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 17 per day
  • Rollaway bed fee: EUR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 504 out of 696 reviews" "
Rating 8 - Good. 136 out of 696 reviews" "
Rating 6 - Okay. 31 out of 696 reviews" "
Rating 4 - Poor. 14 out of 696 reviews" "
Rating 2 - Terrible. 11 out of 696 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Rooms could have been better kept- missing some toiletries and there was no window in the bathroom.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tom

Stayed 4 nights in Aug 2024

10/10 Excellent

Chutian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and great service and staff. The rooms and amenities are a little old
Stayed 2 nights in Aug 2024

10/10 Excellent

AKosua

Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idyllic
Stayed 5 nights in Aug 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Beautiful historic palace
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Stayed 2 nights in Aug 2024

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the grounds are absolutely beautiful. The breakfast is amazing !!!! The staff is polite. We were only ever in for breakfast so we didn’t have much interaction outside of it but they were all nice regardless. The area though is quite far from everything although there’s ways to get metro and stuff. We mostly just used cabs. Also no Jacuzzi !!! I thought they had one !! Overall I recommend they stay !!
Stayed 4 nights in Aug 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay would highly recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

Marilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Palace made hotel. Very cozy and romantic. Great Staff. Pool is gorgeous as well as gardens.
Stayed 4 nights in Aug 2024

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exactly where you want to be!
Stayed 2 nights in Jul 2024

6/10 Okay

Ashwin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had requested garden view room but since the room was on ground floor level we could not see garden view through thick bushes
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad, Carlsbad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real palace! It gives you a luxury experience in the 15th century! It’s a bit remote but cab and Uber are available 24 hours.
Stayed 4 nights in Jul 2024

8/10 Good

Ashwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Tiago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful property, rooms needs maintaining.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, large property!
Hotel is located in a quiet area with lots of property to leisure around without feeling like you are in a major city. Outdoor pool and indoor pool/spa/sauna were excellent. The staff was very pleasant and helpful during out stay.
Stayed 1 night in May 2024

10/10 Excellent

Marie-Derla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous palace is the center of this property with modern wings for lodging in a lovely garden setting. Pools are fabulous. Staff couldn’t have been more helpful or pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

JAVIER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó todo el hotel está increíble. La atención hacia los niños es muy buena
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Wish I had had more time to enjoy it.
Stayed 1 night in Jul 2024

8/10 Good

marco

Stayed 4 nights in Jul 2024

10/10 Excellent

Nan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2024