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Alexandra Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexandra Hotel

Lobby
Twin Room | Premium bedding, in-room safe, desk, iron/ironing board
Room amenity
Exterior
Breakfast area

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
159/161 Sussex Gardens Hyde Park, London, England, W2 2RY
  • Hyde Park
    5 min walk
  • Mimos Cafe
    1 min walk
  • Paddington Underground Station
    3 min walk
  • London (LHR-Heathrow)
    46 min drive

Room options

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, iron/ironing board

Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, iron/ironing board

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, desk, iron/ironing board

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Alexandra Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
This hotel features self parking, a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
Alexandra Hotel offers 97 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Alexandra Hotel. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Alexandra Hotel, you'll find tour/ticket assistance, express check-in, and express check-out. Public spaces have free WiFi. Alexandra Hotel also features a front desk safe and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this London hotel.

Languages

Arabic, English, French, Greek, Hungarian, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per night)
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Alexandra Hotel London
Alexandra London
Alexandra Hotel Hotel
Alexandra Hotel London, England
Alexandra Hotel London
Alexandra Hotel Hotel London

Alexandra Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 162 out of 1001 reviews" "
Rating 8 - Good. 379 out of 1001 reviews" "
Rating 6 - Okay. 286 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Stayed 1 night in Sep 2024

2/10 Terrible

Waleed

Disliked: Staff & service, amenities, property conditions & facilities
Very small rooms , the elevator ( left) is out of service The stairs are steep and I had to leave my luggage at the reception ( front office) because the rooms are in the 4th floor and very difficult to reach them! I don’t not recommend this Hotel!
Stayed 1 night in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early morning after a long flight from the USA and desk staff was able to get my room ready and checked in before noon without any additional charge.
Stayed 1 night in Sep 2024

6/10 Okay

Jeremy, Oswestry

Disliked: Staff & service, property conditions & facilities
No real welcome. Very surly reception. Lock on bedroom door broken. Uninspired breakfast, limited choice and cramped service area. Lift not working. Had to climb four flights of stairs. All in all, very disappointing.
Stayed 1 night in Sep 2024

6/10 Okay

Rosemary

Travelled with group
Within easy walking distance from Paddington station. Plenty of good eating places nearby. Good simple breakfast. Disappointed that our rooms were only accessible via a flight of stairs but help with our cases was appreciated.
Stayed 2 nights in Aug 2024

2/10 Terrible

Philip

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Entrance hall was disgusting, very dirty with rubbish stacked up against the wall then next morning tray of uneaten meat and rice. Room was ok but very small for 2 people.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel staff were excellent, nothing was too much trouble. Decor is slightly dated, in parts, but that did not bother us at all. Location was perfect for us, with Paddington station and restaurants of all cuisine right on the doorstep.
Stayed 1 night in Aug 2024

8/10 Good

Irphan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Joanna

Travelled with family
Disliked: Amenities
it was ok
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexandra London
Good location to transit.
Stayed 2 nights in Aug 2024

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ashish

Good
Stayed 2 nights in Jul 2024

6/10 Okay

Janette

Stayed 2 nights in Jul 2024

10/10 Excellent

adam

Stayed 1 night in Jul 2024

2/10 Terrible

Bryan

Disliked: Staff & service, amenities, property conditions & facilities
Cheap still needs to be of a useable standard!! Probably the worst hotel I’ve ever stayed in anywhere in the world. I’d suggest you just as well place your bed in the centre of Piccadilly Circus. just a few issues .. 1)entry door from the busy street lock didn’t work 2)window that didn’t close 3)ALL NIGHT DOORS SLAMMING 4)CHILDREN RUNNING AROUND PLAYING ON THE LANDINGS ALL NIGHT 5)CONSTANTLY KNOCKING ON DOORS not sure if the house across the street my room was in was part of the hotel or some poorly converted immigration hostel but incredibly the bathroom was spotlessly clean
Stayed 1 night in Jul 2024

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location and is closed to a few bars and restaurants. About a 4 minute walk from paddington station. The hotel was clean and staff were friendly. The room was small but clean however for the price we paid we have 0 complaints and will stay again next time we visit London
Stayed 3 nights in Jul 2024

8/10 Good

Sophie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Alexandra Hotel
Room like a shoe box. Curtains short letting in light. Bathroom small but ok. Very close to transport is the only big plus. Breakfast good but some very unhealthy practices. Like tongs used by patrons being kept on the meats and cheeses in the bins. A health inspector would close breakfast down. Believe me with people coughing and sneezing then handling those tongs, discusting.
Stayed 4 nights in Jul 2024

6/10 Okay

William

Disliked: Staff & service
Staff did not feel motivated. No elevator access to 4th floor rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Klaes

Travelled with partner
Liked: Cleanliness
Completely average.
Stayed 1 night in Jun 2024

8/10 Good

John, Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great for a one night stay on the way to Heathrow. Only negative was lack of air conditioning given the unseasonably warm weather.
Stayed 1 night in Jun 2024

2/10 Terrible

Muhammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was stinking. They did not change the room. It was bad experience. Staff was not cooperative
Stayed 1 night in Jun 2024

2/10 Terrible

P

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Day 1, bedbug on the bed. Days 2-5 waking up to the smell of burnt toast from the breakfast room because the kitchen servants can't make toast properly. Extreme noise from traffic and people passing on Sussex Place at night. Staff were almost all miserable and unhelpful. Breakfast is limited if you have dietary restrictions, just full cream milk with burnt toast and some other things. There was little attention to safety at the hotel, I nearly fell a badly hurt myself of a hidden step near the entrance. Lift only works for SOME of the upstairs rooms, beware. If you are able to still cancel your reservation in time, I suggest you do it. Quite often room prices will go down close to arrival also, so don't worry. There are better hotels in the area, that are cheaper.
Stayed 5 nights in May 2024

2/10 Terrible

Mahesh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024