Best Western London Heathrow Ariel Hotel

4.0 star property

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Front of property
Bar (on property)
Daily buffet breakfast (GBP 15.95 per person)
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    ‪2 min walk‬
  • London Motor Museum
    ‪4 min drive‬
  • Stockley Park
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Double Bed, Non Smoking

  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • 13.5 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Best Western London Heathrow Ariel Hotel

Hayes hotel in Heathrow Villages with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests speak favourably about the value of their stay and the proximity to the airport
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 497 out of 1426 reviews
Rating 8 - Good. 452 out of 1426 reviews
Rating 6 - Okay. 247 out of 1426 reviews
Rating 4 - Poor. 118 out of 1426 reviews
Rating 2 - Terrible. 112 out of 1426 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Sheri-Lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 false fire alarms, no telephone access to front desk from room, electrical tape hanging off the towel warmer, filthy and old carpet & furniture, less than 10 TV channels & no streaming. Really really bad! I told them at checkout…no remediation offered just a bunch of Sorries!
Stayed 1 night in Nov 2024

4/10 Poor

Nicholas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff were not very helpful, hotel was rundown and noisy. Only stayed here out of necessity
Stayed 1 night in Nov 2024

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Daniel on reception was excellent on check in. Room was surprisingly quiet, very comfortable bed.
Stayed 1 night in Nov 2024

6/10 Okay

Vedran

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Perfect sized room for a one night stay. Room was quiet despite being near the runway. Good selection for breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Dennon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly say that it's one of the best!! I will can not say anything bad about the place it self or safe. Keep it up 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, but perfect for a quick stay by the airport. Inexpensive shuttle as well.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Mia Matifa

Stayed 6 nights in Oct 2024

8/10 Good

Anthony

Liked: Room comfort
Disliked: Property conditions & facilities
Airport pick up
Should start breakfast earlier
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn't like
Stayed 1 night in Nov 2024

10/10 Excellent

KA HEI

Liked: Cleanliness, staff & service, amenities
A nice hotel aim for a short stay and have to go to the airport early. Nice, clean, comfort single room with a bed wide enough for me. The faucet is way too old btw. Don't expect anything you can find near by, basically nothing here in this area, but you can have a beer and food within the hotel, there is a restaurant that you can have steak, lamp, fish&chips, and much more.
Stayed 1 night in Nov 2024

6/10 Okay

Victor, mesa

Distance to the airport...
Stayed 3 nights in Nov 2024

10/10 Excellent

Sukhpreet

Stayed 1 night in Nov 2024

8/10 Good

Eutropio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel comodo, muy limpio, con un personal muy atento.
Stayed 7 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Clean ,staff friendy
Stayed 1 night in Nov 2024

8/10 Good

Victor

Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for our needs
Stayed 1 night in Sep 2024

8/10 Good

Azzelia

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located 10 minutes from Heathrow. We were able to get an early checkin and a complimentary upgrade. The restaurant on site was very nice, we were just overnighting to catch a flight back to Toronto. The set cab fare from the hotel to the airport was quite expensive, we opted for an uber which was half the price.
Stayed 1 night in Nov 2024

8/10 Good

Doaa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy transportation, many bus stops
Stayed 2 nights in Nov 2024

10/10 Excellent

Roxana, Happy valley

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and staff were so friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Erwin

Stayed 3 nights in Oct 2024

4/10 Poor

Raheemat

Disliked: Cleanliness, property conditions & facilities
Too old
Stayed 1 night in Nov 2024

8/10 Good

Susan

Stayed 1 night in Nov 2024