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Best Western London Heathrow Ariel Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Lobby sitting area
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Bar (on property)
Daily buffet breakfast (GBP 15.95 per person)

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
118 Bath Road, Hayes, England, UB3 5AJ
  • Airport Bowl
    2 min walk
  • London Motor Museum
    4 min drive
  • Stockley Park
    6 min drive
  • London (LHR-Heathrow)
    10 min drive

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • 20.14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • 13.5 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

ibis London Heathrow Airport

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.9 out of 5, Good, (2262)
The price is CHF 74
for 1 night
includes taxes & fees
7 Jan - 8 Jan
ibis London Heathrow Airport

About this property

Best Western London Heathrow Ariel Hotel

Hayes hotel in Heathrow Villages with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests speak favourably about the value of their stay and the proximity to the airport
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 491 out of 1368 reviews" "
Rating 8 - Good. 425 out of 1368 reviews" "
Rating 6 - Okay. 231 out of 1368 reviews" "
Rating 4 - Poor. 112 out of 1368 reviews" "
Rating 2 - Terrible. 109 out of 1368 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gavin

Stayed 1 night in Sep 2024

4/10 Poor

Sizwe

Liked: Staff & service
Not the best but convenient
Stayed 1 night in Sep 2024

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Zhiwei

Disliked: Cleanliness, property conditions & facilities
Old hotel, need renovation
Stayed 1 night in Sep 2024

8/10 Good

Denise, York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location for a short stay near Heathrow Airport. My only complaint was returning back to my room after being out for dinner and finding someone from housekeeping in my room. She said she was restocking supplies but everything was just the same as when I left. Fortunately nothing was missing but I’m not happy with the occurrence.
Stayed 1 night in Sep 2024

2/10 Terrible

Soohwan

Travelled with family
Disliked: Amenities
Many local bus stops to and from Heathrow airport. No need to take a taxi.
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, price, and the late check in and checkout! My only complaints are having to pay extra for breakfast and the bed was kind of hard, not easy for an old body like mine, but everything else about it was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great waiter, cook and reception.
Stayed 1 night in Sep 2024

8/10 Good

Rachel, Columbus Ohio

Travelled with partner
Liked: Staff & service
Was ok for the price. Staff were great tho. One lift was out of order. And the room was just ok. Bed was uncomfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Silvia, Miami Beach

…
Stayed 2 nights in Sep 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property
Stayed 1 night in Sep 2024

4/10 Poor

angela, Hamilton Parish

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The price was right at the time, rooms were very outdated and small/tiny but the staff was friendly
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, amenities
...
Stayed 1 night in Sep 2024

10/10 Excellent

David, Taylorsville

Business traveller
Liked: Staff & service, amenities
I was only at the property for a few hours, as I arrived late at night (around 12 a.m.) and departed at 5 a.m. the next morning. So, anything written here should be taken with a grain of salt. The property was dated but clean. The staff was friendly: They arranged a taxi for me the following morning without any issue. I was placed in an accessible room, presumably because it was available for the night. I cannot speak to its merits as to accessibility. However, the room was spacious and clean and seemed to have the usual accouterments for accessible spaces. The hallways had a bit of a strange smell, but that wasn't too noticeable in the room.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Eydun

Liked: Cleanliness, staff & service, property conditions & facilities
Stay there only 6 hours.
Stayed 1 night in Sep 2024

8/10 Good

MARTIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked at short notice and had no complaints all good will stay at this BW again
Stayed 1 night in Sep 2024

6/10 Okay

Mary

Just an inexpensive, relatively clean place for an airport hotel. Adequate
Stayed 1 night in Sep 2024

8/10 Good

Abdulsalam

Travelled with partner
Liked: Cleanliness, staff & service
Fit for purpose, reasonably priced
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, nice room, lovely staff
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Sam, CALGARY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very outdated. The furniture looks like it’s from the 1980s and does not look appealing at all. Had to switch my room after check in as the TV, outlets and phone weren’t working in my original room and the second room was barely better. Thankfully I had only booked this for one night as I was departing the next day but it fell short even for the one night.
Stayed 1 night in Sep 2024

10/10 Excellent

Camila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! the service was good, they offered breakfast and dinner, what's not likely to happen in other hotels. The room was pretty and had a TV with different streaming platforms. I would choose it again in my future trips. That's how good I was attended.
Stayed 1 night in Sep 2024

10/10 Excellent

Keren

Stayed 1 night in Aug 2024