Clayton Hotel City of London

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Clayton Hotel City of London

Junior Suite | Pillow-top beds, minibar, in-room safe, laptop workspace
View from property
Reception
Deluxe Twin Room | Pillow-top beds, minibar, in-room safe, laptop workspace
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
10 New Drum Street, London, England, E1 7AT
  • Brick Lane
    4 min walk
  • Vagabond
    1 min walk
  • Aldgate East Station
    1 min walk
  • London (LHR-Heathrow)
    63 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Twin Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Clayton Hotel City of London

Hotel with a 24-hour fitness centre, near Tower of London
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and concierge services.
Clayton Hotel City of London offers 212 accommodations with minibars and a safe. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Clayton Hotel City of London. During your stay, you're just a quick walk from Financial District. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by foot from Tower of London and a 5-minute drive from The Shard
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at Clayton Hotel City of London.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Clayton Hotel City of London has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Irish, Italian, Lithuanian, Polish, Romanian, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clayton Hotel City London
Clayton City London
Clayton City Of London London
Clayton Hotel City of London Hotel
Clayton Hotel City of London London
Clayton Hotel City of London Hotel London

Clayton Hotel City of London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1006 reviews" "
Rating 8 - Good. 272 out of 1006 reviews" "
Rating 6 - Okay. 79 out of 1006 reviews" "
Rating 4 - Poor. 38 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicky, Jacksonville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was close to the underground/metro/subway it was convenient to get around. The room I expected and paid for which was a double deluxe that would be bigger and have a king size bed it did not. I felt cheated. The people were nice and it was a convenient spot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nayeli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was great! Incredibly convenient, clean, walkable, and hospitable staff. The breakfast was phenomenal, such a good variety of options. The room was small but very clean and modern. It had everything needed to make us comfortable for six nights!
Stayed 6 nights in Sep 2024

8/10 Good

Sefton

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Darva

Travelled with group
Liked: Cleanliness
The room was clean and nice enough, but not very functional. Very dim lighting, washcloths only provided if you are in a "premium" room. The building across the street has rooms that look directly into your room, so keep that in mind. Did not eat at the restaurant. Great location next to tube station with easy access to the rest of the city.
Stayed 3 nights in Sep 2024

8/10 Good

MAYSHA

Stayed 5 nights in Aug 2024

4/10 Poor

Becca

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean but was given a wheelchair accessible room which meant the bathroom sink was very low and had a wet room which made the floors slippery and dirty. Also used the late night room service to order pizza, which took over an hour before we headed down to reception to find no one had checked to receive the order, member of staff was just sat on the sofa on his phone and not very helpful. Told us to wait a couple minutes, which I assume they then went and sorted the food after we questioned where it was. An hour and a half after ordering, the pizza turned up and it was pepperoni when we ordered cheese as I am vegetarian and it was barely just cooked.
Stayed 1 night in Sep 2024

10/10 Excellent

Louis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Not thrilled about the early check in fee but great location and space. Staff was friendly. Would definitely come back. Neighborhood is not the greatest and no parking in front of the hotel. Stay with a family of four and it felt great.
Stayed 4 nights in Sep 2024

6/10 Okay

Rebecca

Business traveller
It was hard to get in the hotel at night. Chain fence around the block it is on. Hotel has no road frontage to even find it. Area not the best around hotel. They need to make a way to get into the building from the back side, especially at night.
Stayed 5 nights in Sep 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was quiet, bed was comfortable, food at the restaurant not amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Charndeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really clean hotel. Comfortable rooms and well laid out. Breakfast was excellent. Had evening meal one night which was good too. Great gym as well. Highly recommend
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, location and facilities
Was good stay and rebooked to stay longer as work commitments meant I needed to stay in London longer.
Stayed 1 night in Sep 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay here! Ordered room service a couple of times and they were friendly and prompt! The room was clean - was a good size. The bed was comfortable. Walking through doors, was rarely greeted by the front desk, but not a big deal.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, place. Thanks so much for a camile he was amazing! Definitely will be back
Stayed 1 night in Aug 2024

8/10 Good

Xin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is just few steps away from the underground (Aldgate East), super convenient for tourists hop on the train, walkable distance to Tower bridge and Tower of London. Hop-on &Hop-off bus stop is also close by, if you choose to lay back to enjoy the city view and attractions without much walking. The staff work at the kitchen/ breakfast are super kind and friendly. I have to say they are hard workers and very decent. I appreciate their service & help during the stay
Stayed 5 nights in Aug 2024

10/10 Excellent

Alison

Good quick check in, helpful staff and a great breakfast. Our room was clean comfy and modern.
Stayed 1 night in Aug 2024

8/10 Good

James, Cockermouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Hotel
Great, clean hotel in an perfectly central location. Loved it. Perfect for our 2 night stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Shane, Nottingham

Business traveller
Liked: Cleanliness, property conditions & facilities
Room is fine. Check-in is done on a machine
Stayed 1 night in Aug 2024

8/10 Good

Fanny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Would not stay again
Stayed 3 nights in Aug 2024

10/10 Excellent

Travis

Stayed 4 nights in Aug 2024

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel near the City.
Stayed 2 nights in Aug 2024

10/10 Excellent

LYNDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Clayton, really close to the tube and easy to walk around London from here too. Enjoyed the breakfast, would definitely stay here again .
Stayed 2 nights in Aug 2024