DoubleTree by Hilton Hotel London -Tower of London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel London -Tower of London

View from property
2 bars/lounges, cocktail bar, lobby lounge
Terrace/patio
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
7 Pepys Street, London, England, EC3N 4AF
  • Sky Garden
    7 min walk
  • The Gherkin
    7 min walk
  • Tower of London
    8 min walk
  • London (LCY-London City)
    26 min drive

Room options

Executive Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

City Suite, Accessible, Non Smoking

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Atrium)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

City Suite, 1 King Bed, Non Smoking

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed, Tower

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Hotel London -Tower of London

Hotel with bars, a quick walk to Tower of London
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a conference centre and self parking.
DoubleTree by Hilton Hotel London -Tower of London offers 583 accommodations with DVD players and minibars. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and a safe. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of DoubleTree by Hilton Hotel London -Tower of London's great location. During your stay, you're just a quick walk from Tower of London. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Tower of London and Tower Bridge
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A 24-hour fitness centre, a rooftop terrace, and a garden are also featured at the business-friendly DoubleTree by Hilton Hotel London -Tower of London. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
City Cafe – This restaurant only serves breakfast.
Savage Garden – On-site cocktail bar. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
No 7 Lobby Bar – On-site lobby lounge. Open daily.

Languages

Dutch, English, French, German, Greek, Hindi, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 24.50 per person
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • City Cafe
  • No 7 Lobby Bar
  • Savage Garden

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay
  • Weight limit: 77 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.50 per person
  • Self-parking fee: GBP 40.00 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

DoubleTree by Hilton Hotel London -Tower of London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 573 out of 1079 reviews" "
Rating 8 - Good. 284 out of 1079 reviews" "
Rating 6 - Okay. 121 out of 1079 reviews" "
Rating 4 - Poor. 57 out of 1079 reviews" "
Rating 2 - Terrible. 44 out of 1079 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Laurence

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Great service at reception.. arrived at 10:30am and was able to check in!
Stayed 1 night in Sep 2024

6/10 Okay

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is I'm a fantastic location, staff very nice. However, the facilities are old and somewhat dilapidated. Bad smelling drain in our bathroom
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy big rooms comfy beds lots to do around the area plenty of restaurants Helpful staff and good breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Jeremy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It’s quite tired now, needs a freshen up with carpets looking dirty and rooms looking tired.
Stayed 2 nights in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great for Tower of London and Tower Bridge. It’s a quick walk to both the Tower Hill tube station and Tower Pier to use the river taxi. It is very accessible and seemingly safe. The roof top bar/club provided great views. Our refrigerator never worked, the air conditioning was spotty, and our TV didn’t work for the first few days. They were doing painting and other work on our floor that may have caused those issues. The bathrobes had make up on them from previous users but we just avoided. The double twin room was quite tight but we tried not to be in the room much so it worked out fine! Would highly recommend based on location for city of London alone. Note: many attractions are not close by (besides the tower) so be prepared to use tube/river taxi or the big tourist bus stop close by.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lucy

Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Staff & service
Everything was great. Rooms are basic but comfortable and the house keeping was spot on. Rugs in the hallways could use some love but otherwise a very nice stay.
Stayed 6 nights in Aug 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ashok

Stayed 7 nights in Aug 2024

6/10 Okay

Steven

Travelled with partner
Bathrooms need to be updated but overall a good stay in london. It was very close to the circle line for adventures in the city.
Stayed 2 nights in Aug 2024

6/10 Okay

Sandy

No view from window
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel as have stayed in this area before. Very close to tube and short walk to river boat transport. Set in small street and surprisingly quite! Staff were friendly and helpful. Hotel was clean and tidy. Bed very comfy, room has a fridge, we were provided with 2 small bottles of water each day. Only grumble that tea and milk not topped up, but were given extra when asked for. Previous review said there were no usb sockets, but found there to be 2 on an alarm clock!! Overall great stay here and would stay again!!
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley, Robinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

I

Stayed 1 night in Aug 2024

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wynn, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location, a hotel with both business and leisure travelers. The hotel staff was very professional and helpful however the property is a bit tired. Carpet on the guest floors needs replacement badly. We had issues with our safe and the AC however both were quickly corrected. I would definitely stay here again and recommend it as well.
Stayed 2 nights in Aug 2024